Tools and supporting techniques for design quality

Benchmarking: An International Journal

Volumn 6, Issue 3, 1999, Pages 212-219

  Franceschini, Fiorenzo ^a   Rossetto, Sergio ^a  

^a POLITECNICO DI TORINO   (Italy)

Author keywords

Design; New product development; Quality

Indexed keywords

EID: 84986014801     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635779910245115     Document Type: Article

References (42)

1. Akao, Y. (1992), “Origins and growth of QFD”, First European Conference on Quality Function Deployment, Milano.
2. Anderberg, M.R. (1973), Cluster Analysis for Applications, Academic Press, New York, NY.
3. ASI (1987), Quality Function Deployment, Executive Briefing, American Supplier Institute, Inc., Dearborn, MI.
4. Askin, R.G. and Standridge, C.R. (1993), Modeling and Analysis of Manufacturing Systems, J.Wiley, New York, NY.
5. Box, G.E.P., Hunter W.G. and Hunter J.S. (1978), Statistics for Experimenters. An Introduction to Design, Data Analysis, and Model Building, John Wiley, New York, NY.
6. Baron, J. (1988), Thinking and Deciding, Cambridge University Press, New York, NY.
7. Bemowski, K. (1991), “The benchmarking bandwagon”, Quality Progress, Vol. 24 No. 1, pp. 19-24.
8. Boothroyd, G. and Dewhurst, P. (1989), Product Design for Assembly. Boothroyd-Dewhurst Inc., Wakefield, RI.
9. Boschi, D., Buzzacchi, L., Calderini, M., Cantamessa, M., Paolucci, E., Ragazzi, E. and Rossetto, S. (1995), “Ricerca su innovazione nella progettazione e sviluppo prodotto”, Rapporto interno, Politecnico di Torino - DISPEA.
10. Brassard, M. (1989), The Memory Jogger Plus, GOAL/QPC, Methuen, MA.
11. Brealey, R. and Myers, S. (1990), Principi di finanza aziendale, McGraw-Hill Libri Italia.
12. Ertas, A. and Jones, J.C. (1993), The Engineering Design Process, John Wiley, New York, NY.
13. Ettlie, J.E. and Stoll, H.W. (1990), Managing the Design-Manufacturing Process, McGraw-Hill, New York, NY.
14. Franceschini, F. (1998), Quality Function Deployment: uno strumento concettuale per coniugare qualità e innovazione, Ed. Il Sole 24 ORE Libri, Milano.
15. Franceschini, F. and Rossetto, S. (1995a), “Quality and innovation: a conceptual model of their interaction”, Total Quality Management, Vol. 6 No. 3, pp. 221-9.
16. Franceschini F. and Rossetto, S. (1995b), “QFD: the problem of comparing technical/engineering design requirements ”, Research in Engineering Design, Vol. 7, pp. 270-8.
17. Franceschini, F. and Rossetto, S. (1995c), ‘‘Qualità, QFD e Cliente: la scelta degli attributi del prodotto”, Automazione and Strumentazione, Vol. XLIII No. 10, pp. 55-61.
18. Franceschini, F. and Rossetto, S. (1997), “Design for quality: selecting product's technical features”, Quality Engineering, Vol. 9 No. 4, pp. 681-8.
19. Garvin, D.A. (1987), “Competing on the eight dimensions of quality”, Harvard Business Review, Vol. 65 No. 6, pp. 101-9.
20. Grabowsky, H. et al. (1994), “Support visual inspection with CAD – realizing a link at the end of the computer aided process chain for product development” IMS International Conference on Rapid Product Development, Stuttgart, pp. 119-30.
21. Hauser, J. and Clausing, D. (1988), “The house of quality”, Harvard Business Review,Vol. 66 No. 3, pp. 63-73.
22. Hollinger, J.H. (1970), “Morphologie-Idee und Grundlage einer interdisziplinaren Methoddenlehre!”, Kommunikation 1, Vol. 1, Quickborn, Schnelle.
23. ISO 9000-1 (1994), Quality Management and Quality Assurance Standards! Part 1: Guidelines for Selection and Use.
24. Juran, J.M. (1988), Quality Control Handbook. 4th ed., McGraw-Hill, New York, NY.
25. Kahneman, D. and Lovallo, D. (1993), “Timid choices and bold forecasts: a cognitive perspective on risk taking!”, Management Science, Vol. 39 No. 1, pp. 17-31.
26. Kusiak, A. and Belhe, U. (1993), “Scheduling design activities!”, in Nof, S.Y. (Ed.), Information and Collaboration Models of Integration, Kluwer Academic Publishers, NATO ASI Series.
27. Lochner, R.H. and Matar, J.E. (1990), Designing for Quality, Chapman and Hall, New York, NY.
28. Mason, R.L., Gunst, R.F. and Hess, J.L. (1989), Statistical Design and Analysis of Experiments, J.Wiley, New York, NY.
29. Mattana G. (1994), “Qualità e Misure”, De Qualitate, No. 9, pp. 7-15.
30. Michaels, J. and Wood, W. (1989), Design to Cost, J.Wiley, New York, NY.
31. Michalski, R.S., Carbonell, J.G. and Mitchell, T.M. (1983), Machine Learning, Springer-Verlag, Heidelberg.
32. Miles, L.D. (1992), Techniques of Value Analysis and Engineering, 2nd ed., McGraw Hill, New York, NY.
33. Pahl, G. and Beitz, W. (1988), Engineering Design, Springer-Verlag, Berlin.
34. Phadke, M.S. (1989), Quality Engineering Using Robust Design, Prentice-Hall International, Englewood Cliffs, NJ.
35. Pugh, S. (1991), Total Design, Addison Wesley, New York, NY.
36. Simon, H.A. (1981), The Sciences of Artificial, MIT Press, Cambridge.
37. Steuer, R. (1986), Multiple Criteria Optimization: Theory, Computation and Application, J.Wiley, New York, NY.
38. Urban, G.L. and Hauser, J.R. (1993), Design and Marketing of New Products, Prentice-Hall International, NJ.
39. Vincke, P. (1992), Multiple Criteria Decision-aid, J. Wiley, Chichester.
40. Wasserman, G.S. (1993), “On how to prioritize design requirements during the QFD planning process”, IIE Transaction, Vol. 25 No. 3, pp. 59-65.
41. Zairi, M. (1992), “The art of benchmarking: using customer feedback to establish a performance gap”, Total Quality Management, Vol. 3 No. 2, pp. 177-88.
42. Zeid, I. (1991), CAD/CAM Theory and Practice, McGraw-Hill, New York, NY.