Design of CQA systems for flexible and scalable deployment and evaluation

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 9671, Issue , 2016, Pages 439-447

  Srba, Ivan ^a   Bielikova, Maria ^a  

^a SLOVAK UNIVERSITY OF TECHNOLOGY   (Slovakia)

Author keywords

Askalot; CQA; Flexibility; Scalability; System design

Indexed keywords

DESIGN; EDUCATION; SCALABILITY; SOCIETIES AND INSTITUTIONS; SYSTEMS ANALYSIS;

ASKALOT; COLLABORATION SUPPORT; COMMUNITY QUESTION ANSWERING; DESIGN RECOMMENDATIONS; EDUCATIONAL ORGANIZATIONS; ESSENTIAL FEATURES; FLEXIBILITY; LOOSELY COUPLED;

ONLINE SYSTEMS;

EID: 84977495635     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-319-38791-8_30     Document Type: Conference Paper

References (14)

1. Aritajati, C., Narayanan, N.H.: Facilitating students’ collaboration and learning in a question and answer system. In: Proceedings of the 2013 Conference on Computer Supported Cooperative Work Companion - CSCW 2013, pp. 101–106. ACM Press (2013)
2. Piccardi, T., Convertino, G., Zancanaro, M., Wang, J., Archambeau, C.: Towards crowdbased customer service: a mixed-initiative tool for managing Q&A sites. In: Proceedings of the 32nd ACM Conference on Human Factors in Computing Systems - CHI 2014, pp. 2725–2734. ACM Press (2014)
3. Ponzanelli, L., Bacchelli, A., Lanza, M.: Seahawk: stack overflow in the IDE. In: Proceedings of 35th International Conference on Software Engineering - ICSE 2013, pp. 1295–1298. IEEE (2013)
4. Matejka, J., Grossman, T., Fitzmaurice, G.: IP-QAT: in-product questions, answers & tips. In: Proceedings of the 24th Annual ACM Symposium on User Interface Software and Technology - UIST 2011, pp. 175–184. ACM Press (2011)
5. Yang, D., Adamson, D., Rosé, C.P.: Question recommendation with constraints for massive open online courses. In: Proceedings of the 8th ACM Conference on Recommender Systems - RecSys 2014, pp. 49–56. ACM Press (2014)
6. Srba, I., Bieliková, M.: A comprehensive survey and classification of approaches for community question answering. ACM Trans. Web (2016, submitted)
7. Gregg, D.G.: Designing for collective intelligence. Commun. ACM 53, 134 (2010)
8. Reeves, S., Sherwood, S.: Five design challenges for human computation. In: Proceedings of the 6th Nordic Conference on Human-Computer Interaction - NordiCHI 2010m p. 383 (2010)
9. Mamykina, L., Manoim, B., Mittal, M., Hripcsak, G., Hartmann, B.: Design lessons from the fastest Q&A site in the west. In: Proceedings of the 2011 Annual Conference on Human Factors in Computing Systems - CHI 2011, pp. 2857–2866. ACM Press (2011)
10. Ortbach, K., Gaß, O., Köffer, S., Schacht, S., Walter, N., Maedche, A., Niehaves, B.: Design principles for a social question and answers site: enabling user-to-user support in organizations. In: Tremblay, M.C., VanderMeer, D., Rothenberger, M., Gupta, A., Yoon, V. (eds.) DESRIST 2014. LNCS, vol. 8463, pp. 54–68. Springer, Heidelberg (2014)
11. Srba, I., Bielikova, M.: Askalot: community question answering as a means for knowledge sharing in an educational organization. In: Proceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work and Social Computing–CSCW 2015, pp. 179–182. ACM Press (2015)
12. Williams, J.J., Heffernan, N.: A methodology for discovering how to adaptively personalize to users using experimental comparisons. In: Proceedings of the Late-Breaking Results at the 23rd Conference on User Modelling, Adaptation and Personalisation - UMAP 2015 (2015)
13. Srba, I., Grznar, M., Bielikova, M.: Utilizing non-QA data to improve questions routing for users with low QA activity in CQA. In: Proceedings of the 2015 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining 2015, pp. 129–136. ACM Press (2015)
14. Huna, A., Srba, I., Bielikova, M.: Exploiting content quality and question difficulty in CQA reputation systems. In: Wierzbicki, A., et al. (eds.) NetSci-X 2016. LNCS, vol. 9564, pp. 68–81. Springer, Heidelberg (2015). doi:10.1007/978-3-319-28361-6_6