Asknow instant messaging: Innovation in virtual reference

Australian Library Journal

Volumn 56, Issue 2, 2007, Pages 152-174

  Davis, Kate ^a  

^a UNIVERSITY OF QUEENSLAND   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84975242353     PISSN: 00049670     EISSN: None     Source Type: Journal    
DOI: 10.1080/00049670.2007.10722392     Document Type: Article

References (5)

1. Fox, Susannah, and Madden, M 2006, ‘Generations Online’. Pew Internet and American Life Project: http://www.pewinternet.org/pdfs/PIP_Generations_Memo.pdf (Accessed June 3, 2007).
2. Houghton-Jan, S 2007, ‘Virtual reference use - Increasing? Decreasing?’ Email to DIG_REF listserv. May 17, 2007.
3. Kortz, L, Morris, S, & Green, LW 2006, ‘Bringing together teens and chat reference: reconsidering “the match made in heaven”.’ In RD Lankes, EG Abels, MD White & SN Haque (Eds.), The virtual reference desk: creating a reference future (pp. 3-22). London: Facet Publishing.
4. Lupien, P 2006, ‘Virtual reference in the age of pop-up blockers, firewalls, and Service Pack 2.’ Online, 30(4), 14-16, 18-19.
5. McElhill, M. and Perry, L. ‘So what’s the difference? an evaluation of the AskNow! live reference service.’ Paper presented at Information Online, 13th Exhibition and Conference, Sydney, 2007: http://www.information-online.com.au/docs/Presentations/perry.pdf (Accessed July 2007)