Ruggedized handheld device input effectiveness by generation: A time and error study

International Journal of Industrial Ergonomics

Volumn 54, Issue , 2016, Pages 146-153

  Burch, Reuben F ^a   Strawderman, Lesley ^a   Carruth, Daniel ^a  

^a MISSISSIPPI STATE UNIVERSITY   (United States)

Author keywords

Industrial tools; Physical key input; Ruggedized handheld devices; Time and error; Touchscreen input; Work productivity

Indexed keywords

HAND HELD COMPUTERS; INDUSTRIAL RESEARCH; PRODUCTIVITY;

DEMOGRAPHIC SHIFTS; HAND HELD DEVICE; INDUSTRIAL TOOLS; INDUSTRIAL WORKERS; PHYSICAL KEY INPUT; PROMINENT FEATURES; TECHNOLOGY EXPECTATIONS; WORK PRODUCTIVITY;

ERRORS;

ARTICLE; CLINICAL EFFECTIVENESS; COMPUTER PROGRAM; CONTROLLED STUDY; DATA ANALYSIS; DEMOGRAPHY; ERGONOMICS; GENERAL DEVICE; HUMAN; MEASUREMENT ERROR; MOBILE APPLICATION; PRIORITY JOURNAL; PRODUCTIVITY; RUGGEDIZED HANDHELD SCANNING DEVICE; SMARTPHONE; WORK ENVIRONMENT;

EID: 84973466153     PISSN: 01698141     EISSN: 18728219     Source Type: Journal    
DOI: 10.1016/j.ergon.2016.06.001     Document Type: Article

References (28)

1. Blackburn H. Millennials and the adoption of new technologies in libraries through the diffusion of innovations process. Libr. Hi Tech. 2011, 29(4):663-677. 10.1108/07378831111189769.
2. Burch R.F., Strawderman L. Leveraging generational differences to reduce knowledge transfer and retention issues in public administration. Public Adm. Res. 2014, 3(2). 10.5539/par.v3n2p61.
3. Cairncross G., Buultjens J. Generation Y and Work in the Tourism and Hospitality Industry: Problem? What Problem? Southern Cross University 2007, Centre for Enterprise Development and Research, Coffs Harbour. 10.1079/9781845936013.0143.
4. Cannon A.B., Strawderman L., Burch R.F. Evaluating change in user error when using ruggedized handheld devices. Appl. Ergon. 2015, 51:273-280. 10.1016/j.apergo.2015.05.001.
5. Carstens A., Beck J. Get ready for the gamer generations. TechTrends Link. Res. Pract. Improve Learn. 2005, May/June, 29(3):22-25. 10.1007/bf02763643.
6. Chung M.K., Kim D., Na S., Lee D. Usability evaluation of numeric entry tasks on keypad type and age. Int. J. Ind. Ergon. 2010, 40(1):97-105. 10.1016/j.ergon.2009.08.001.
7. DePass D. Retiring Boomers Complicate Skills Gap 2012, April 10, Star Tribune, Minneapolis, MN.
8. Hoober S. How Do Users Really Hold Mobile Devices? 2013, February 18, Retrieved August 5, 2014, from UX Matters:. http://www.uxmatters.com/mt/archives/2013/02/how-do-users-really-hold-mobile-devices.php.
9. IEC 60529 Degrees of Protection Provided by Enclosures (IP Code), Edition 2.2 2013, International Electrotechnical Commission, Geneva. 10.3403/02109898.
10. Jung E.S., Im Y. Touchable area: an emperical study on design approach considering perception size and touch input behavior. Int. J. Ind. Ergon. 2015, May, 49(1):21-30. 10.1016/j.ergon.2015.05.008.
11. Kano A., Read J.C. Text input error categorisation: solving character level insertion ambiguities using zero time analysis. Human-Computer interaction; HCI 2009 celebrating people and technology: people and computers XXIII. People and Computers 2009, 2009(23):293-302. Blackwell.
12. Kapp K.M. Tools and techniques for transferring know-how from Boomers to gamers. Glob. Bus. Organ. Excell. 2007, July/August, 26(5):22-37. 10.1002/joe.20162.
13. Kurniawan S., Mahmud M., Nugroho Y. A study of the use of mobile phones by older persons. CHI '06 Extended Abstracts on Human Factors in Computing Systems 2006, 989-994. ACM Press, New York. 10.1145/1125451.1125641.
14. Kwon S., Lee D., Chung M.K. Effect of key size and activation area on the performance of a regional error correction method in a touch-screen QWERTY keyboard. Int. J. Ind. Ergon. 2009, September, 39(5):888-893. 10.1016/j.ergon.2009.02.013.
15. Lottridge D., Chignell M., Straus S.E. Requirements analysis for customization using subgroup differences and large sample user testing: a case study of information retrieval on handheld devices in healthcare. Int. J. Ind. Ergon. 2011, 41(3):208-218. 10.1016/j.ergon.2011.01.005.
16. Main S., O'Rourke J. "New directions for traditional lessons": can handheld game consoles enhance mental mathematics skills?. Aust. J. Teach. Educ. 2011, March, 36(2):43-55. 10.14221/ajte.2011v36n2.4.
17. McLaughlin A., Rogers W., Fisk A. Using direct and indirect input devices: attention demands and age-related differences. ACM Trans. Comput. Hum. Interact. 2009, April, 16(1). 10.1145/1502800.1502802.
18. Park J., Han S.H., Kim H.K., Oh S., Moon H. Modeling user exerperience: a case study on a mobile device. Int. J. Ind. Ergon. 2013, March, 43(2):187-196. 10.1016/j.ergon.2013.01.005.
19. Park Y.S., Han S.H. Touch key design for one-handed thumb interaction with a mobile phone: effects of touch key size and touch key location. Int. J. Ind. Ergon. 2010, January, 40(1):68-76. 10.1016/j.ergon.2009.08.002.
20. Prensky M. Listen to the natives. Educ. Leadersh. 2006, January, 63(4):8-13.
21. Rogers E.M. Diffusion of Innovations 2003, Free Press, New York, NY. 10.2307/2573300.
22. Rogers W., Fisk A., McLaughlin A., Pak R. Touch a screen or turn a knob: choosing the best device for the job. Hum. Factors Ergon. Soc. 2005, 47(2):271-288. 10.1518/0018720054679452.
23. Schein E.H. The Corporate Culture Survival Guide: Sense and Nonsense about Culture Change 1999, Jossey-Bass Publishers, San Francisco, CA.
24. Shih W., Allen M. Working with generation-d: adopting and adapting to cultural learning and change. Libr. Manag. 2007, February, 28(1/2):89-100. 10.1108/01435120710723572.
25. Sonderegger A., Sauer J. The influence of design aesthetics in usability testing: effectson user performance and perceived usability. Appl. Ergon. 2010, 41:403-410. 10.1016/j.apergo.2009.09.002.
26. Sujansky J.G. Keeping the Millennials: Why Companies Are Losing Billions in Turnover to This Generation - and What to Do about it 2009, John Wiley & Sons Inc, Hoboken, NJ.
27. Tulgan B. Not Everyone Gets a Trophy: How to Manage Generation Y 2009, Jossey-Bass, San Francisco, CA. 10.1002/9781119215073.
28. US DoD Environmental Engineering Considerations and Laboratory Tests: MIL-SPEC-810 2008, vol. G. U.S. Department of Defence, Aberdeen, MD.