-
1
-
-
84937311978
-
Legitimate endeavors: Impression management strategies used by an organization in crisis
-
Allen, M. W., & Caillouet, R. H. (1994). Legitimate endeavors: Impression management strategies used by an organization in crisis. Communication Monographs, 61, 44-62.
-
(1994)
Communication Monographs
, vol.61
, pp. 44-62
-
-
Allen, M.W.1
Caillouet, R.H.2
-
2
-
-
15844431686
-
-
Edinburgh, Scotland Institute of Offshore Engineering
-
Baker, J. M., Clark, R. B., & Kingston, P. F. (1991). Two years after the spill: Environmental recovery in Prince William Sound and the Gulf of Alaska. Edinburgh, Scotland: Institute of Offshore Engineering.
-
(1991)
Two years after the spill: Environmental recovery in Prince William Sound and the Gulf of Alaska
-
-
Baker, J.M.1
Clark, R.B.2
Kingston, P.F.3
-
4
-
-
8844253389
-
-
2nd ed.)., Chicago Dryden
-
Bedeian, A. G. (1989). Management (2nd ed.). Chicago: Dryden.
-
(1989)
Management
-
-
Bedeian, A.G.1
-
5
-
-
84970463635
-
Union Carbide and the Bhopal tragedy
-
Paper presented as the annual meeting of the Speech Communication Association, Chicago
-
Benoit, W. L. (1992). Union Carbide and the Bhopal tragedy. Paper presented as the annual meeting of the Speech Communication Association, Chicago.
-
(1992)
-
-
Benoit, W.L.1
-
6
-
-
0001976953
-
Crisis management and the “paradigm” case
-
Hillsdale, NJ Lawrence Erlbaum
-
Berg, D. M., & Robb, S. (1992). Crisis management and the “paradigm” case. In E. L. Toth & R. L. Heath (Eds.), Rhetorical and critical approaches to public relations (pp. 93-110). Hillsdale, NJ: Lawrence Erlbaum.
-
(1992)
Rhetorical and critical approaches to public relations
, pp. 93-110
-
-
Berg, D.M.1
Robb, S.2
Toth, E.L.3
Heath, R.L.4
-
8
-
-
84903223782
-
Towards a theory of silence as a political strategy
-
Brummett, B. (1980). Towards a theory of silence as a political strategy. Quarterly Journal of Speech, 66, 289-303.
-
(1980)
Quarterly Journal of Speech
, vol.66
, pp. 289-303
-
-
Brummett, B.1
-
11
-
-
0013441154
-
Remedial processes in embarrassing predicaments
-
Newbury Park, CA Sage
-
Cupach, W. R., & Metts, S. (1990). Remedial processes in embarrassing predicaments. In J. A. Anderson (Ed.), Communication yearbook (Vol. 13, pp. 323-352). Newbury Park, CA: Sage.
-
(1990)
Communication yearbook
, vol.13
, pp. 323-352
-
-
Cupach, W.R.1
Metts, S.2
Anderson, J.A.3
-
13
-
-
0002357935
-
CBS vs Mobil Oil: Charges of creative bookkeeping
-
Westport, CT Greenwood Press
-
Dionisopolous, G. N., & Vibbert, S. L. (1988). CBS vs Mobil Oil: Charges of creative bookkeeping. In H. R. Ryan (Ed.), Oratorical encounters: Selected studies and sources of 20th century political accusation and apologies (pp. 241-252). Westport, CT: Greenwood Press.
-
(1988)
Oratorical encounters: Selected studies and sources of 20th century political accusation and apologies
, pp. 241-252
-
-
Dionisopolous, G.N.1
Vibbert, S.L.2
Ryan, H.R.3
-
14
-
-
84965520662
-
An information-processing model of crisis management
-
Egelhoff, W. G., & Sen, F. (1992). An information-processing model of crisis management. Management Communication Quarterly, 5, 443-484.
-
(1992)
Management Communication Quarterly
, vol.5
, pp. 443-484
-
-
Egelhoff, W.G.1
Sen, F.2
-
16
-
-
4644303970
-
An empirical investigation of the impact of negative public publicity on consumer attitudes and intentions
-
Griffin, M., Babin, B. J., & Attaway, J. S. (1991). An empirical investigation of the impact of negative public publicity on consumer attitudes and intentions. Advances in Consumer Research, 18, 334-341.
-
(1991)
Advances in Consumer Research
, vol.18
, pp. 334-341
-
-
Griffin, M.1
Babin, B.J.2
Attaway, J.S.3
-
17
-
-
0000521237
-
Image and substance: From symbolic to behavioral relationships
-
Grunig, J. E. (1993). Image and substance: From symbolic to behavioral relationships. Public Relations Review, 19, 121-140.
-
(1993)
Public Relations Review
, vol.19
, pp. 121-140
-
-
Grunig, J.E.1
-
19
-
-
84970157689
-
Corporate publics and rhetorical strategies: The case of Union Carbide's Bhopal crisis
-
Ice, R. (1991). Corporate publics and rhetorical strategies: The case of Union Carbide's Bhopal crisis. Management Communication Quarterly, 4, 341-362.
-
(1991)
Management Communication Quarterly
, vol.4
, pp. 341-362
-
-
Ice, R.1
-
20
-
-
84970401451
-
Under siege, Pepsi mounts a TV counteroffensive
-
June 17
-
Janofsky, M. (1993, June 17). Under siege, Pepsi mounts a TV counteroffensive. New York Times, p. D1.
-
(1993)
New York Times
, pp. D1
-
-
Janofsky, M.1
-
22
-
-
0000979506
-
Victims and shareholders: The dilemmas of presenting corporate policy during a crisis
-
Marcus, A. A., & Goodman, R. S. (1991). Victims and shareholders: The dilemmas of presenting corporate policy during a crisis. Academy of Management Journal, 34, 281-305.
-
(1991)
Academy of Management Journal
, vol.34
, pp. 281-305
-
-
Marcus, A.A.1
Goodman, R.S.2
-
23
-
-
0000348358
-
Situational influence on the use of remedial strategies in embarrassing predicaments
-
Metts, S., & Cupach, W. R. (1989). Situational influence on the use of remedial strategies in embarrassing predicaments. Communication Monographs, 56, 151-162.
-
(1989)
Communication Monographs
, vol.56
, pp. 151-162
-
-
Metts, S.1
Cupach, W.R.2
-
25
-
-
0003412040
-
-
5th ed.), Belmont, CA Wadsworth
-
Newsom, D., Scott, A., & Turk, J. V. (1992). This is PR: The realities of public relations (5th ed.). Belmont, CA: Wadsworth.
-
(1992)
This is PR: The realities of public relations
-
-
Newsom, D.1
Scott, A.2
Turk, J.V.3
-
26
-
-
0002569320
-
From crisis prone to crisis prepared: A framework for crisis management
-
Pearson, C. M., & Mitroff, I. I. (1993). From crisis prone to crisis prepared: A framework for crisis management. The Executive, 7, 48-59.
-
(1993)
The Executive
, vol.7
, pp. 48-59
-
-
Pearson, C.M.1
Mitroff, I.I.2
-
29
-
-
3042822459
-
The causal dimension scale: A measure of how individuals perceive causes
-
Russell, D. (1982). The causal dimension scale: A measure of how individuals perceive causes. Journal of Personality and Social Psychology, 42, 1137-1145.
-
(1982)
Journal of Personality and Social Psychology
, vol.42
, pp. 1137-1145
-
-
Russell, D.1
-
32
-
-
84965740543
-
Communicating through crisis: A strategy for organizational survival
-
Sturges, D. L. (1994). Communicating through crisis: A strategy for organizational survival. Management Communication Quarterly, 7, 297-316.
-
(1994)
Management Communication Quarterly
, vol.7
, pp. 297-316
-
-
Sturges, D.L.1
-
33
-
-
84948642128
-
They spoke in defense of themselves: On the generic criticism of apologia
-
Ware, B. L., & Linkugel, W. A. (1973). They spoke in defense of themselves: On the generic criticism of apologia. Quarterly Journal of Speech, 59, 273-283.
-
(1973)
Quarterly Journal of Speech
, vol.59
, pp. 273-283
-
-
Ware, B.L.1
Linkugel, W.A.2
-
34
-
-
0023283286
-
An attribution analysis of excuse giving: Studies of a naive theory of emotion
-
Weiner, B., Amirkan, J., Folkes, V. S., & Verette, J. A. (1987). An attribution analysis of excuse giving: Studies of a naive theory of emotion. Journal of Personality and Social Psychology, 53, 316-324.
-
(1987)
Journal of Personality and Social Psychology
, vol.53
, pp. 316-324
-
-
Weiner, B.1
Amirkan, J.2
Folkes, V.S.3
Verette, J.A.4
-
35
-
-
0024117498
-
An attribution analysis of reactions to stigmas
-
Weiner, B., Perry, R. P., & Magnusson, J. (1988). An attribution analysis of reactions to stigmas. Journal of Personality and Social Psychology, 55, 738-748.
-
(1988)
Journal of Personality and Social Psychology
, vol.55
, pp. 738-748
-
-
Weiner, B.1
Perry, R.P.2
Magnusson, J.3
-
36
-
-
85068683489
-
Public relations and management decision making
-
Hillsdale, NJ Lawrence Erlbaum
-
White, J., & Dozier, D. M. (1992). Public relations and management decision making. In J. E. Grunig (Ed.), Excellence in public relations and communication management (pp. 91-108). Hillsdale, NJ: Lawrence Erlbaum.
-
(1992)
Excellence in public relations and communication management
, pp. 91-108
-
-
White, J.1
Dozier, D.M.2
Grunig, J.E.3
-
37
-
-
21344481903
-
An attribution analysis of compliance-gaining interactions
-
Wilson, S. R., Cruz, M. G., Marshall, L. J., & Rao, N. (1993). An attribution analysis of compliance-gaining interactions. Communication Monographs, 60, 352-372.
-
(1993)
Communication Monographs
, vol.60
, pp. 352-372
-
-
Wilson, S.R.1
Cruz, M.G.2
Marshall, L.J.3
Rao, N.4
|