Patient perception of physician compassion after a more optimistic vs a less optimistic message: A randomized clinical trial

JAMA Oncology

Volumn 1, Issue 2, 2015, Pages 176-183

  Tanco, Kimberson ^a   Rhondali, Wadih ^a,b,c   Perez Cruz, Pedro ^d   Tanzi, Silvia ^e   Chisholm, Gary B ^a   Baile, Walter ^a   Frisbee Hume, Susan ^a   Williams, Janet ^a   Masino, Charles ^a   Cantu, Hilda ^a   Sisson, Amy ^a   Arthur, Joseph ^a   Bruera, Eduardo ^a  

^a UNIVERSITY OF TEXAS MD ANDERSON CANCER CENTER   (United States)

^b Clinique la Chavannerie Groupe Orpea   (France)

^c UNIVERSITÉ DE LYON   (France)

^d PONTIFICIA UNIVERSIDAD CATÓLICA DE CHILE   (Chile)

^e S MARIA NUOVA HOSPITAL   (Italy)

Author keywords

[No Author keywords available]

Indexed keywords

AGED; AMBULATORY CARE; ATTITUDE TO HEALTH; COMPARATIVE STUDY; CONTROLLED STUDY; DOCTOR PATIENT RELATION; EMPATHY; FEMALE; HEALTH PERSONNEL ATTITUDE; HUMAN; INTERPERSONAL COMMUNICATION; MALE; MIDDLE AGED; NEOPLASMS; OPTIMISM; PATIENT; PATIENT PREFERENCE; PERCEPTION; PROGNOSIS; PSYCHOLOGY; QUESTIONNAIRE; RANDOMIZED CONTROLLED TRIAL; TRUST; UNITED STATES; VIDEORECORDING;

AGED; AMBULATORY CARE; ATTITUDE OF HEALTH PERSONNEL; COMMUNICATION; EMPATHY; FEMALE; HEALTH KNOWLEDGE, ATTITUDES, PRACTICE; HUMANS; MALE; MIDDLE AGED; NEOPLASMS; OPTIMISM; PATIENT PREFERENCE; PATIENTS; PERCEPTION; PHYSICIAN-PATIENT RELATIONS; PROGNOSIS; SURVEYS AND QUESTIONNAIRES; TEXAS; TRUST; VIDEO RECORDING;

EID: 84965093296     PISSN: 23742437     EISSN: 23742445     Source Type: Journal    
DOI: 10.1001/jamaoncol.2014.297     Document Type: Article

References (47)

1. Innes S, Payne S. Advanced cancer patients' prognostic information preferences: a review. Palliat Med. 2009;23(1):29-39.
2. Barnett MM. Does it hurt to know the worst? - psychological morbidity, information preferences and understanding of prognosis in patients with advanced cancer. Psychooncology. 2006;15(1):44-55.
3. Mistry A, Wilson S, Priestman T, Damery S, Haque M. How do the information needs of cancer patients differ at different stages of the cancer journey? a cross-sectional survey. JRSM Short Rep. 2010;1(4):30.
4. Fröjd C, Von Essen L. Is doctors' ability to identify cancer patients' worry and wish for information related to doctors' self-efficacy with regard to communicating about difficult matters? Eur J Cancer Care (Engl). 2006;15(4):371-378.
5. Tulsky JA. Beyond advance directives: importance of communication skills at the end of life. JAMA. 2005;294(3):359-365.
6. Tulsky JA. Interventions to enhance communication among patients, providers, and families. J Palliat Med. 2005;8(suppl 1):S95-S102.
7. Back AL, Arnold RM, Baile WF, Tulsky JA, Fryer-Edwards K. Approaching difficult communication tasks in oncology. CA Cancer J Clin. 2005;55(3):164-177.
8. Hagerty RG, Butow PN, Ellis PA, et al. Cancer patient preferences for communication of prognosis in the metastatic setting. J Clin Oncol. 2004;22(9):1721-1730.
9. van Vliet L, Francke A, Tomson S, Plum N, van der Wall E, Bensing J. When cure is no option: how explicit and hopeful can information be given? a qualitative study in breast cancer. Patient Educ Couns. 2013;90(3):315-322.
10. Schofield P, Carey M, Love A, Nehill C, Wein S. 'Would you like to talk about your future treatment options'? discussing the transition from curative cancer treatment to palliative care. Palliat Med. 2006;20(4):397-406.
11. Russell BJ, Ward AM. Deciding what information is necessary: do patients with advanced cancer want to know all the details? Cancer Manag Res. 2011;3:191-199.
12. Weeks JC, Catalano PJ, Cronin A, et al. Patients' expectations about effects of chemotherapy for advanced cancer. N Engl J Med. 2012;367(17):1616-1625.
13. Mack JW, Weeks JC, Wright AA, Block SD, Prigerson HG. End-of-life discussions, goal attainment, and distress at the end of life: predictors and outcomes of receipt of care consistent with preferences. J Clin Oncol. 2010;28(7):1203-1208.
14. Bruera E. Process and content of decision making by advanced cancer patients. J Clin Oncol. 2006;24(7):1029-1030.
15. Kearney MK, Weininger RB, Vachon ML, Harrison RL, Mount BM. Self-care of physicians caring for patients at the end of life: "being connected...a key to my survival." JAMA. 2009;301(11):1155-1164, E1.
16. Fallowfield L, Jenkins V. Communicating sad, bad, and difficult news in medicine. Lancet. 2004;363(9405):312-319.
17. Friedrichsen M, Milberg A. Concerns about losing control when breaking bad news to terminally ill patients with cancer: physicians' perspective. J Palliat Med. 2006;9(3):673-682.
18. Meier DE, Back AL, Morrison RS. The inner life of physicians and care of the seriously ill. JAMA. 2001;286(23):3007-3014.
19. Butow PN, Dunn SM, Tattersall MH. Denial, misinformation, and the "assault of truth." In: Portenoy RK, Bruera E, eds. Topics in Palliative Care. Vol. 1. New York, NY: Oxford University Press; 1997:263-278.
20. Compassion. Merriam-Webster website. http://www.merriam-webster.com/dictionary/compassion.Accessed August 29, 2014.
21. Why compassion is such an important part of practice. ACP Observer. 2003December. ACP Internist website. www.acpinternist.org/archives/2003/12/president.htm. Accessed September 30, 2014.
22. Dewar B, Pullin S, Tocheris R. Valuing compassion through definition and measurement. Nurs Manag (Harrow). 2011;17(9):32-37.
23. Frampton SB, Guastello S, Lepore M. Compassion as the foundation of patient-centered care: the importance of compassion in action. J Comp Eff Res. 2013;2(5):443-455.
24. Parliamentary and Health Service Ombudsman. Care and Compassion? Report of the Health Service Ombudsman on Ten Investigations Into NHS Care of Older People. London, England: The Stationery Office; 2011. http://www.ombudsman.org.uk/-data/assets/pdf-file/0016/7216/Care-and-Compassion-PHSO-0114web.pdf. Accessed August 29, 2014.
25. Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry: Executive Summary. HC 947, Session 2012-2013 - 0947. London, England: The Stationery Office; 2013. https://www.gov.uk/government/uploads/system/uploads/attachment-data/file/279124/0947.pdf. Accessed August 29, 2014.
26. Bramley L, Matiti M. How does it really feel to be in my shoes? patients' experiences of compassion within nursing care and their perceptions of developing compassionate nurses. J Clin Nurs. 2014;23(19-20):2790-2799.
27. Regan A, Tapley M, Jolley D. Improving end of life care for people with dementia. Nurs Stand. 2014;28(48):37-43.
28. Fogarty LA, Curbow BA, Wingard JR, McDonnell K, Somerfield MR. Can 40 seconds of compassion reduce patient anxiety? J Clin Oncol. 1999;17(1):371-379.
29. Hillen MA, van Vliet LM, de Haes HC, Smets EM. Developing and administering scripted video vignettes for experimental research of patient-provider communication. Patient Educ Couns. 2013;91(3):295-309.
30. van Vliet LM, Hillen MA, van der Wall E, Plum N, Bensing JM. How to create and administer scripted video-vignettes in an experimental study on disclosure of a palliative breast cancer diagnosis. Patient Educ Couns. 2013;91(1):56-64.
31. Bruera E, Palmer JL, Pace E, et al. A randomized, controlled trial of physician postures when breaking bad news to cancer patients. Palliat Med. 2007;21(6):501-505.
32. Strasser F, Palmer JL, Willey J, et al. Impact of physician sitting versus standing during inpatient oncology consultations: patients' preference and perception of compassion and duration: a randomized controlled trial. J Pain Symptom Manage. 2005;29(5):489-497.
33. Bruera E, Kuehn N, Miller MJ, Selmser P, Macmillan K. The Edmonton Symptom Assessment System (ESAS): a simple method for the assessment of palliative care patients. J Palliat Care. 1991;7(2):6-9.
34. Bultz BD, Waller A, Cullum J, et al. Implementing routine screening for distress, the sixth vital sign, for patients with head and neck and neurologic cancers. J Natl Compr Canc Netw. 2013;11(10):1249-1261.
35. Zigmond AS, Snaith RP. The hospital anxiety and depression scale. Acta Psychiatr Scand. 1983;67(6):361-370.
36. Sanatani M, Schreier G, Stitt L. Level and direction of hope in cancer patients: an exploratory longitudinal study. Support Care Cancer. 2008;16(5):493-499.
37. Herth K. Abbreviated instrument to measure hope: development and psychometric evaluation. J Adv Nurs. 1992;17(10):1251-1259.
38. Mack JW, Nilsson M, Balboni T, et al. Peace, Equanimity, and Acceptance in the Cancer Experience (PEACE): validation of a scale to assess acceptance and struggle with terminal illness. Cancer. 2008;112(11):2509-2517.
39. Bruera E, Sweeney C, Calder K, Palmer L, Benisch-Tolley S. Patient preferences versus physician perceptions of treatment decisions in cancer care. J Clin Oncol. 2001;19(11):2883-2885.
40. Dugan E, Trachtenberg F, Hall MA. Development of abbreviated measures to assess patient trust in a physician, a health insurer, and the medical profession. BMC Health Serv Res. 2005;5:64.
41. Rhondali W, Perez-Cruz P, Hui D, et al. Patient-physician communication about code status preferences: a randomized controlled trial. Cancer. 2013;119(11):2067-2073.
42. Kret DD. The qualities of a compassionate nurse according to the perceptions of medical-surgical patients. Medsurg Nurs. 2011;20(1):29-36.
43. Campbell JL, Richards SH, Dickens A, Greco M, Narayanan A, Brearley S. Assessing the professional performance of UK doctors: an evaluation of the utility of the General Medical Council patient and colleague questionnaires. Qual Saf Health Care. 2008;17(3):187-193.
44. Richardson LA, Jones GW. A review of the reliability and validity of the Edmonton Symptom Assessment System. Curr Oncol. 2009;16(1):55.
45. Back AL, Arnold RM, Quill TE. Hope for the best, and prepare for the worst. Ann Intern Med. 2003;138(5):439-443.
46. Helft PR. Necessary collusion: prognostic communication with advanced cancer patients. J Clin Oncol. 2005;23(13):3146-3150.
47. Brown VA, Parker PA, Furber L, Thomas AL. Patient preferences for the delivery of bad news - the experience of a UK Cancer Centre. Eur J Cancer Care (Engl). 2011;20(1):56-61.