Drivers and barriers to return and recycling of mobile phones. Case studies of communication and collection campaigns

Journal of Cleaner Production

Volumn 132, Issue , 2016, Pages 108-121

  Welfens, Maria Jolanta ^a   Nordmann, Julia ^a   Seibt, Alexandra ^a  

^a Institute for Ecological Economy Research   (Germany)

Author keywords

Communication; ICT; Mobile phones; Recycling; Resource use

Indexed keywords

ACTIVATION ANALYSIS; CELLULAR TELEPHONES; COMMUNICATION; MOBILE DEVICES; MOBILE PHONES; RECYCLING; SUSTAINABLE DEVELOPMENT; TELEPHONE SETS;

COMMUNICATION ACTIVITIES; ECONOMIC INCENTIVE; MINISTRY OF EDUCATION; MOBILE COMMUNICATION SERVICES; MOBILE PHONE MARKETS; RECYCLING BEHAVIOURS; RESOURCE USE; THEORETICAL APPROACH;

MOBILE TELECOMMUNICATION SYSTEMS;

EID: 84960155569     PISSN: 09596526     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jclepro.2015.11.082     Document Type: Article

References (69)

1. Telefónica Germany GmbH & Co. OHG, Handyrecycling. 2014 (Available online, retrieved March 2015) https://www.telefonica.de/verantwortung/umwelt-und-klima-schuetzen/handy-recycling.html.
2. Ajzen, I., The theory of planned behaviour. Organ. Behav. Hum. Decis. Process 50 (1991), 179–211.
3. Bayerisches Staatsministerium für Umwelt und Verbraucherschutz, Fast 100.000 Handys und 1.000 Laptops – Altgerätesammelaktion erfolgreich abgeschlossen!. 2014 (Available online, retrieved September 2015: Handys-clever-entsorgen.de).
4. Benbasat, I., Goldstein, D.K., Mead, M., The case research strategy in studies of information systems. MIS Q. 11 (1987), 369–386.
5. Bitkom, Bitcom zum Handymarkt. 2013 (Available online, retrieved December 2013) http://www.bitkom.org/files/documents/BITKOM_Presseinfo_Handy-_und_Smartphone-Markt_15_08_2011.pdf.
6. Bitkom, Das Handy wird dreißig. 2013 Press release. (Available online, retrieved April 2014) http://www.bitkom.org/de/presse/78284_76359.aspx.
7. Bitkom, Erstmals mehr als 100 Millionen Alt-Handys zu Hause. 2014 Press release, 22.01.2014. (Available online, retrieved September 2015) http://www.bitkom.org/de/presse/30739_78445.aspx.
8. Black, J.S., Stern, P.C., Elworth, J.T., Personal and contextual influences on household energy adaptations. J. Appl. Psychol. 70:1 (1985), 3–21.
9. Bookhagen, B., Nordmann, J., Dyrnes, I., Stengel, O., Schmidt, N.-H., Acceptance of mobile phone return programs: a case study based analysis. Paper Presented at the First International Conference on Information and Communication Technologies for Sustainability (ICT4S), 14–16 February 2013, Zurich, 2013.
10. Bratt, C., The impact of norms and assumed consequences on recycling behavior. Environ. Behav. 31 (1999), 630–656.
11. Darby, L., Obara, L., Household recycling behaviour and attitudes towards the disposal of small electrical and electronical equipment. Resour. Conserv. Recycl. 44 (2005), 17–35.
12. Deforest Action (n.d.): Mobile Phone Campaign. (Available online, retrieved September 2015: https://dfa.tigweb.org/action/?section=phones).
13. Deutsche Telekom AG, Handyrücknahme und Abfallaufkommen. 2012 (Available online, retrieved September 2015) http://www.cr-bericht.telekom.com/site12/kennzahlen/oekologische-kennzahlen/handy-ruecknahme-abfallaufkommen.
14. Deutsche Umwelthilfe (DUH) Umweltschutz-Service GmbH, Die Althandy-Initiative von Deutsche Umwelthilfe. 2014 (Available online, retrieved September 2015) http://www.handyfuerdieumwelt.de/.
15. Dubé, L., Paré, G., Rigor in information systems positivist case research: current practices. MIS Q. 27:4 (2003), 597–635.
16. ecoinvent, Ecoinvent Data v2.2 the 2010 Version of the Most Comprehensive Andmost Popular Public LCI Database. St. Gallen. 2010 (Available online, retrieved September 2015) http://www.ecoinvent.org/fileadmin/documents/en/00_summary_ecoinvent-v2.2.pdf.
17. EPA (n.d.): Recycle Your Cell Phone. It's An Easy Call. (Available online, retrieved September 2015: http://www.mountainview.gov/civicax/filebank/blobdload.aspx?blobid=5648).
18. EPlus Gruppe, Bayerische Althandy-Sammelaktion endet erfolgreich. 2014 (Available online, retrieved September 2015) http://eplus-gruppe.de/bayerische-althandy-sammelaktion-erfolgreich-beendet/.
19. Gartner Inc, Gartner says worldwide mobile device sales to end users reached 1.6 billion units in 2010; smartphone sales grew 72 per cent in 2010. 2011 Press release 09.02.2011. (Available online, retrieved September 2015) http://www.gartner.com/it/page.jsp?id=1543014.
20. Gibson, R.K., Römmele, A., Measuring the professionalization of political campaigning. Party Polit. 15:3 (2009), 265–293.
21. Hagelüken, H., Recycling kritischer Metalle – Anforderungen, Verfahren und deren Grenzen. 2013, Evangelische Akademie, Bad Herrenalb.
22. Harms, S., Truffer, B., Vom auto zum car sharing. Umweltpsychologie 1 (2005), 4–27.
23. Hitradio Oe3, 434.000 Handys in der Ö3-Wundertüte. 2014 (Available online, retrieved September 2015) http://oe3.orf.at/stories/wundertuete/.
24. HopePhones, 10,000 Phones for Mothers in Need. 2011 (Available online, retrieved March 2015) http://hopephones.org/2011/06/10000-phones-for-mothers-in-need/.
25. Hopper, J.R., Nielsen, J.M., Recycling as altruistic behavior. Normative and behavioral strategies to expand participation in a community recycling program. Environ. Behav. 23 (1991), 195–220.
26. Hornik, J., Cherian, J., Madansky, M., Narayana, C., Determinants of recycling behaviour. J. Socio-Econ. 1 (1995), 105–127.
27. ITU, Facts and figures. (Available online, retrieved October 2015) http://www.itu.int/en/ITU-D/Statistics/Documents/facts/ICTFactsFigures2015.pdf, 2015.
28. Klöckner, C.A., Können wichtige Lebensereignisse die gewohnheitsmäßige Nutzung von Verkehrsmitteln verändern?. Umweltpsychologie 1 (2005), 28–45.
29. Kollmuss, A., Agyeman, J., Mind the Gap: why do people act environmentally ad what are the barriers to pro-environmental behaviour?. Environ. Educ. Res., 8(3), 2002.
30. Levy, J.S., Case studies: types, designs, and logic of inference. Confl. Manag. Peace Sci. 25:1 (2008), 1–18.
31. Liedtke, C., Bienge, K., Wiesen, K., Teubler, J., Greiff, K., Lettenmeier, M., Rohn, H., Resource Use in the Production and Consumption System - The MIPS Approach. J. Resour, 3(3), 2014 (Available online, retrieved January 2016) www.mdpi.com/journal/resources.
32. Mäkela, M., The Complexity of Mobile Phone Recycling, Developing User Oriented Design Guidelines and Future Concepts Fpor Mobile Phone Recycling. 2011, School of Art and Design; Aalto University, Helsinki.
33. Matthies, E., Wie können PsychologInnen ihr Wissen besser an die PraktikerIn bringen?. Umweltpsychologie 1 (2005), 62–81.
34. Miniard, P.W., Cohen, J.B., An examination of the Fishbein-Ajzen behavioural-intentions model's concepts and measures. J. Exp. Soc. Psychol. 17 (1981), 309–339.
35. MobileMuster, Fast facts about MobileMuster. 2014 (Available online, retrieved March 2015 http://www.mobilemuster.com.au/about-us/fast-facts/.
36. Muno, W., Fallstudien und die vergleichende Methode, in „Methoden der vergleichende Politik- und Sozialwissenschaft. Pickel, S., Pickel, G., Lauth, H.-J., Jahn, D., (eds.) Neue Entwicklungen und Anwendungen, 2009, GWV Fachverlage GmbH, Wiesbaden, 113–132.
37. NABU, Alte Handys für die Havel – Mit Handy-Recycling Ressourcen schonen und NABU-Projekt fördern. 2014 (Available online, retrieved September 2015) http://www.nabu.de/themen/konsumressourcenmuell/waskannichtun/handyrecycling/index.html.
38. Nokia, Environmental Report 2008. 2008 (Available online, retrieved August 2013) http://www.nokia.com/environment/our- responsibility/environmental-report-2008/2008-in-short.
39. Nordlund, A.M., Garvill, J., Value structure behind proenvironmental behavior. Environ. Behav. 34 (2002), 740–756.
40. Nordmann, J., Welfens, M.J., Fischer, D., Nemnich, C., Bookhagen, B., Bienge, K., Niebert, K., Die Rohstoff-Expedition: Entdecke, was in (d)einem Handy steckt. second ed., 2015, Springer Spektrum.
41. Park, J., Ha, S., Understanding consumer recycling behavior: combining the theory of planned behavior and the norm activation model. Fam. Consumer Sci. Res. J. 42:3 (2014), 278–291.
42. Rieß, W., Bildung für nachhaltige Entwicklung. Theoretische Analysen und empirische Studien, Münster. 2010.
43. Røpke, I., Consumption dynamics and technological change – exemplified by the mobile phone and related technologies. Ecol. Econ. 45 (2003), 171–188.
44. Samsung, Environmental Report. 2014 (Available online, retrieved March 2015) http://samsung.com/us/aboutsamsung/sustainability/sustainabilityreports/download/2014/18_Environmental_Report.pdf.
45. Saphores, J.-D., et al. Willingness to engage in a pro-environmental behaviour. Resour. Conserv. Recycl. 60 (2012), 49–63.
46. Schmidt-Bleek, F., Das MIPS-Konzept. Weniger Naturverbrauch – mehr Lebensqualität durch Faktor 10. Droemer, München. 1998.
47. Schmidt-Bleek, F., Bringezu, S., Hinterberger, F., Liedtke, C., Spangenberg, J., Stiller, H., Welfens, M.J., MAIA Einführung in die Material-Intensitäts-Analyse nach dem MIPS-Konzept. 1998, Birkhäuser, Basel.
48. Schwartz, S.H., Howard, J.A., Helping and cooperation. Derlega, V.J., Gozelak, J., (eds.) Cooperation and Helping Behaviour, New York, 1982, 327–353.
49. Sellmymobile (2015): (Available online, retrieved October 2015: http://www.sellmymobile.com).
50. Shove, E., Efficiency and consumption. Jackson, T., (eds.) The Earthscan Reader in Sustainable Consumption, London, 2006, 293–304.
51. Siedentopp, J., Public Affairs-Management von Großunternehmen. Markt- versus Nichtmarktstrategien. 2009, Lit Verlag, Münster.
52. Southerton, D., Warde, A., Hand, M., The limited autonomy of the consumer. Southerton, D., et al. (eds.) Sustainable Consumption, Cheltenham, 2004, 32–48.
53. Spaargaren, G., Sustainable consumption. Southerton, D., et al. (eds.) Sustainable Consumption, Cheltenham, 2004, Edward Elgar, 15–31.
54. Stengel, O., Liedtke, C., Baedeker, C., Welfens, M.J., Theorie und Praxis eines Bildungskonzepts für Nachhaltigkeit. Umweltpsychologie 2 (2008), 29–42.
55. Suckling, J., Lee, J., Redefining scope: the true environmental impact of smartphones?. Int. J. Life Cycle Assess. 20:8 (2015), 1181–1196.
56. Sustainable Consumption Roundtable (SCR), Shifting Opinions and Changing Behaviours, London. 2006.
57. Tanskanen, P., Electronics waste: recycling of mobile phones. Damanhuri, E., (eds.) Post-consumer Waste Recycling and Optimal Production, 2012, InTech (Available online, retrieved March 2015) http://www.intechopen.com/books/post-consumer-waste-recycling-and-optimal-production/electronics-waste-recycling-of-mobile-phones.
58. Taronga, Mobile Phone Recycling Program – We Need Your Phones!. 2015 (Available online, retrieved March 2015 http://taronga.org.au/how-you-can-help/take-positive-action/mobile-phone-recycling-program-–-we-need-your-phones.
59. Tenscher, J., Professionalisierung nach der Wahl. Ein Vergleich der Parteikampagnen im Rahmen der jüngsten Bundestags- und Europawahlkämpfe in Deutschland. Brettschneider, F., Niedermayer, O., Wessels, B., (eds.) Die Bundestagswahl 2005. Analysen des Wahlkampfes und der Wahlergebnisse, 2007, VS Verlag für Sozialwissenschaften, Wiesbaden, 65–95.
60. The Nation, Nokia loves Earth encourages people to go green by recycling unused mobile phones and accessories across Thailand. Technology, 24, 2008 November 2008. (Available online, retrieved March 2015) http://www.nationmultimedia.com/2008/11/24/technology/technology_30089331.php.
61. Tukker, A., Emmert, S., Charter, M., Vezzoli, C., Sto, Eivind, Andersen, M. Munch, Geerken, T., Tischner, U., Lahlou, S., Fostering change to sustainable consumption and production: an evidence based view. J. Clean. Prod. 16 (2008), 1218–1225.
62. van Beukering, P.J.H., van den Bergh, J.C.J.M., Models of international recycling. Resour. Conserv. Recycl. 46 (2006), 1–26.
63. Visschers, V., Tobler, C., Cousin, M.E., Brunner, T., Orlow, P., Siegrist, M., Konsumverhalten und Förderung des umweltverträglichen Konsums. Bericht im Auftrag des Bundesamtes für Umwelt (BAFU). Consumer Behav., 2009 May 2009.
64. Wang, Z., Zhang, B., Yin, J., Zhang, X., Willingness and behaviour towards e-waste recycling for residents in Beijing city. J. Clean. Prod. 19:9–10 (2011), 977–984.
65. Warde, A., Consumption and theories of practice. J. Consumer Cult. 5 (2005), 131–153.
66. Welfens, M.J., Nordmann, J., Seibt, A., Schmitt, M., Acceptance of mobile phone reutnr programmes for increased resource efficiency by young people – experiences from a German research project. J. Resour., 2(1), 2013 (Available online, retrieved October 2015) www.mdpi.com/journal/resources.
67. Wuppertal Institut, Kampagnen zu Handyrecycling Deutschand/weltweit. 2013 (Available online, retrieved March 2015) http://www.saarland.de/dokumente/thema_handyportal/Factsheet_15.pdf.
68. Yin, R.K., Case Study Research. Design and Methods. fourth ed., 2009, Sage Publications, Los Angeles.
69. Yin, J., Gao, Y., Xu, H., Survey and analysis of consumers' behaviour of waste mobile phones recycling in China. J. Clean. Prod., 2013, 2011 (Available online, retrieved October 2015) http://dx.doi.org/10.1016/j.jclepro.2013.10.006.