Is process improvement irrelevant to produce new era software?

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 2349, Issue , 2002, Pages 13-16

  Rifkin, Stan ^a  

^a Master Systems   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMMERCE; COMPUTER SOFTWARE SELECTION AND EVALUATION; PROCESS ENGINEERING;

COMPETITIVE FORCES; IS PROCESS; QUALITY CONCERNS; SOFTWARE PROCESS IMPROVEMENT; TIME TO MARKET;

SOFTWARE DESIGN;

EID: 84958599340     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/3-540-47984-8_4     Document Type: Conference Paper

References (6)

1. Fred Crawford and Ryan Mathews. (2001). The Myth of Excellence: Why Great Companies Never Try to Be the Best at Everything, Crown Pub. [“To research purchasing behavior, the authors surveyed 5,000 consumers, but the responses they got surprised them and prompted their title’s contrary proposition. Crawford and Mathews found that values (respect, honesty, trust, dignity) were more important to consumers than value. This discovery led the pair to develop a new model of ‘consumer relevancy.’ They explain in detail the importance of price, service, quality, access, and experience for the consumer. They then suggest that for companies to be successful they need to dominate on only one of these five factors. On a second of the five they should stand out or differentiate themselves from their competitors; and on the remaining three they need only to be at par with others in their industry.”]
2. Stan Rifkin. (July/August 2001). “Why software process innovations are not adopted.” IEEE Software, vol. 10, no. 4, pp. 110-112.
3. Stan Rifkin. (May/June 2001). “What makes measuring software so hard?” IEEE Software, vol. 10, no. 3, pp. 41-45.
4. Michael Treacy and Fred Wiersma. (1995). The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market. Addison-Wesley.
5. Fred Wiersema. (1996). Customer Intimacy: PickY our Partners, Shape Your Culture, Win Together. Knowledge Exchange.
6. Chris Zook and James Allen. (2001). Profit From the Core: Growth Strategy in an Era of Turbulence, Harvard Business School Press. [“Spawned by a 10-year study of 2,000 firms conducted at Bain & Company, a global consultancy specializing in business strategy, Profit from the Core is based on the fundamental but oft-ignored maxim that prolonged corporate growth is most profitably achieved by concentrating on a single core business.”]