Attitudes Toward Responsible Tourism and Behavioral Change to Practice it: A Demand-Side Perspective in the Context of Italy

Journal of Quality Assurance in Hospitality and Tourism

Volumn 17, Issue 2, 2016, Pages 191-208

  Del Chiappa, Giacomo ^a   Grappi, Silvia ^b   Romani, Simona ^c  

^a UNIVERSITY OF SASSARI   (Italy)

^b UNIVERSITY OF MODENA AND REGGIO EMILIA   (Italy)

^c LUISS UNIVERSITY   (Italy)

Author keywords

Actual behavior; attitude; behavioral change; practices; responsible tourism; segmentation

Indexed keywords

EID: 84958554197     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1080/1528008X.2015.1115254     Document Type: Article

References (70)

1. J.L.Ballantine,, & P.F.Eagles, (1994). Defining Canadian ecotourists. Journal of Sustainable Tourism, 2(4), 210–214. doi:10.1080/09669589409510698
2. R.K.Blamey,, & V.A.Braithwaite, (1997). A social values segmentation of the potential ecotourism market. Journal of Sustainable Tourism, 5(1), 29–45. doi:10.1080/09669589708667274
3. B.Bramwell,, B.Lane,, S.McCabe,, J.Mosedale,, & C.Scarles, (2008). Research perspective on responsible tourism. Journal of Sustainable Tourism, 16(3), 253–257. doi:10.1080/09669580802208201
4. R.Buckley, (2002). Tourism ecolabels. Annals of Tourism Research, 29(1), 183–208. doi:10.1016/S0160-7383(01)00035-4
5. A.Budeanu, (2005). Impacts and responsibilities for sustainable tourism: A tour operator’s perspective. Journal of Cleaner Production, 13(2), 89–97. doi:10.1016/j.jclepro.2003.12.024
6. A.Budeanu, (2007). Sustainable tourist behaviour? A discussion of opportunities for change. International Journal of Consumer Studies, 31(5), 499–508. doi:10.1111/ijc.2007.31.issue-5
7. J.Butcher, (2003). The moralisation of tourism: Sun, sand … and saving the world? London, UK: Routledge.
8. Z.Chafe, (2005). Consumer demand and operator support for socially and environmentally responsible tourism. (Working Paper No. 104). Centre on Ecotourism and Sustainable Development (CESD) – The International Ecotourism Society (TIES). Retrieved from http://www.rainforest-alliance.org/branding/documents/consumer_demand.pdf.
9. J.K.L.Chan,, & T.Baum, (2007). Ecotourists’ perceptions of ecotourism experience in lower Kinabatangan, Sabah, Malaysia. Journal of Sustainable Tourism, 15(5), 574–590. doi:10.2167/jost679.0
10. A.Chettiparamb,, & J.Kokkranikal, (2012). Responsible tourism and sustainability: The case of Kumarakom in Kerala, India. Journal of Policy Research in Tourism, Leisure & Events, 4(3), 302–326. doi:10.1080/19407963.2012.711088
11. G.Choi,, H.G.Parsab,, M.Sigala,, & S.Putrevu, (2009). Consumers’ environmental concerns and behaviors in the lodging industry: A comparison between Greece and the United States. Journal of Quality Assurance in Hospitality & Tourism, 10(2), 93–112. doi:10.1080/15280080902946335
12. J.Clifton,, & A.Benson, (2006). Planning for sustainable ecotourism: The case for research ecotourism in developing country destinations. Journal of Sustainable Tourism, 14(3), 238–254. doi:10.1080/09669580608669057
13. J.Connel,, S.J.Page,, & T.Bentley, (2009). Towards sustainable tourism planning in New Zealand: Monitoring local government planning under the resource management act. Tourism Management, 30(6), 1–11.
14. C.Dinan,, & A.Sargeant, (2000). Social marketing and sustainable tourism?is there a match? International Journal of Tourism Research, 2(1), 1–14. doi:10.1002/(ISSN)1522-1970
15. S.Dolnicar, (2004). Insights into sustainable tourists in Austria: A data-based a priori segmentation approach. Journal of Sustainable Tourism, 12(3), 209–218. doi:10.1080/09669580408667234
16. S.Dolnicar,, G.I.Crouch,, & P.Long, (2008). Environment-friendly tourists: What do we really know about them? Journal of Sustainable Tourism, 16(2), 197–210. doi:10.2167/jost738.0
17. S.Dolnicar,, & F.Leisch, (2008). An investigation of tourists’ patterns of obligation to protect the environment. Journal of Travel Research, 46(4), 381–391. doi:10.1177/0047287507308330
18. J.R.Fairweather,, C.Maslin,, & D.Simmons, (2005). Environmental values and response to ecolabels among international visitors to New Zealand. Journal of Sustainable Tourism, 13(1), 82–98. doi:10.1080/17501220508668474
19. M.Fishbein,, & I.Ajzen, (1975). Belief, attitude, intention and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley Publishing.
20. M.Franch,, C.Sambri,, U.Martini,, G.Pegan,, & G.Rizzi, (2008). La domanda di turismo responsabile e di eco-turismo in Italia. Un’indagine esplorativa sui turisti CTS [The Italian demand of responsible and eco-tourism: An empirical investigation on a sample of tourists of CTS]. In U.Collesei, & J.C.Andreani (Eds.), Proceedings of VI international conference “Marketing trends”, Venice, January 17–19. Venice, Italy: University of Cà Foscari.
21. N.Frey,, & R.George, (2008). Responsible tourism and the tourism industry: A demand and supply perspective. In A.Spenceley (Ed.), Responsible tourism: Critical issues for conservation and development (pp. 107–128). London, UK: IUCN.
22. N.Frey,, & R.George, (2010). Responsible tourism management: The missing link between business owners’ attitudes and behavior in the Cape Down tourism industry. Tourism Management, 31, 621–628. doi:10.1016/j.tourman.2009.06.017
23. H.Goodwin, (2011). Taking responsibility for tourism: Responsible tourism management. Woodeaton, UK: Goodfellow.
24. H.Goodwin,, & J.Francis, (2003). Ethical and responsible tourism: Consumer trend in the UK. Journal of Vacation Marketing, 9(3), 271–284. doi:10.1177/135676670300900306
25. R.Hawkins,, & P.Bohdanowicz, (2012). Responsible hospitality: Theory and practice. Oxford, UK: Goodfellow.
26. A.M.Hjalager, (1999). Consumerism and sustainable tourism. Journal of Travel & Tourism Marketing, 8(3), 1–20. doi:10.1300/J073v08n03_01
27. M.Honey, (1999). Ecotourism and sustainable development: Who owns paradise? Washington, DC: Island Press.
28. W.Husbands,, & L.C.Harrison, (1996). Practicing responsible tourism: Understanding tourism today to prepare for tomorrow. In L.C.Harrison, & W.Husband (Eds.), Practicing responsible tourism: International case studies in tourism planning, policy and development (pp. 1–15). New York, NY: John Wiley.
29. I.Jenkins,, & R.Schröder, (2013). Sustainability in tourism: A multidisciplinary approach. Wiesbaden, Germany: Springer Gabler.
30. A.Kasim, (2006). The need for business environmental and social responsibility in the tourism industry. International Journal of Hospitality & Tourism Administration, 7(1), 1–22. doi:10.1300/J149v07n01_01
31. J.Kelly,, W.Haider,, P.Williams,, & K.Englund, (2007). Stated preferences of tourists for eco-efficient destination planning options. Tourism Management, 28(2), 377–390. doi:10.1016/j.tourman.2006.04.015
32. D.L.Kerstetter,, J.Hou,, & C.Lin, (2004). Profiling Taiwanese ecotourists using a behavioral approach. Tourism Management, 25(4), 491–498. doi:10.1016/S0261-5177(03)00119-5
33. M.Khan, (2003). ECOSERV: Ecotourists’ quality expectations. Annals of Tourism Research, 30(1), 109–124. doi:10.1016/S0160-7383(02)00032-4
34. H.Kim,, & T.Jamal, (2007). Touristic quest for existential authenticity. Annals of Tourism Research, 34(1), 181–201. doi:10.1016/j.annals.2006.07.009
35. J.Krippendorf, (1987). The holiday makers: Understanding the impact of leisure travel. London, UK: Heinemann.
36. P.Lai,, & S.K.Nepal, (2006). Local perspectives of ecotourism development in Tawushan Nature Reserve, Taiwan. Tourism Management, 27(6), 1117–1129. doi:10.1016/j.tourman.2005.11.010
37. T.H.Lee, (2011). How recreation involvement, place attachment, and conservation commitment affect environmentally responsible behavior. Journal of Sustainable Tourism, 19(7), 895–915. doi:10.1080/09669582.2011.570345
38. T.H.Lee,, F.Jan,, & C.Yang, (2013). Conceptualizing and measuring environmentally responsible behaviors from the perspective of community-based tourists. Tourism Management, 36, 454–468. doi:10.1016/j.tourman.2012.09.012
39. D.Leslie, (2013a). The consumers of tourism. In D.Leslie (Ed.), Responsible tourism: Concepts, theory and practice (pp. 54–71). Wallingford, UK: CABI.
40. D.Leslie, (2013b). Introduction. In D.Leslie (Ed.), Responsible tourism: Concepts, theory and practice (pp. 1–16). Wallingford, UK: CABI.
41. M.Lori,, & F.Volpi, (2005). Scegliere il bene: indagine sul consumo responsabile [Choose the good: An investigation on responsible consumption]. Retrieved from www.agcom.it
42. L.K.Medina, (2005). Ecotourism and certification: Confronting the principles and pragmatics of socially responsible tourism. Journal of Sustainable Tourism, 13(3), 281–295. doi:10.1080/01434630508668557
43. M.Mehmetoglu, (2007). Typologising nature-based tourists by activity – Theoretical and practical implications. Tourism Management, 28(3), 651–660. doi:10.1016/j.tourman.2006.02.006
44. H.C.Meric,, & J.Hunt, (1998). Ecotourist motivational and demographic characteristics: A case of North Carolina travelers. Journal of Travel Research, 36(4), 57–61. doi:10.1177/004728759803600407
45. M.Merwe,, & A.Wocke, (2007). An investigation into responsible tourism practices in the South African hotel industry. South African Journal of Business Management, 38(2), 1–15.
46. G.Miller,, K.Rathouse,, C.Scarles,, K.Holmes,, & J.Tribe, (2010). Public understanding of sustainable tourism. Annals of Tourism Research, 37(3), 627–645. doi:10.1016/j.annals.2009.12.002
47. G.H.Miller, (2003). Consumerism in sustainable tourism: A survey of UK consumers. Journal of Sustainable Tourism, 11(1), 17–39. doi:10.1080/09669580308667191
48. M.Mowforth,, & I.Munt, (2003). Tourism and sustainability: Development and new tourism in the Third World (2nd ed.). London, UK: Routledge.
49. I.Munt, (1994). The “other” postmodern tourism: Culture, travel and the new middle class. Theory, Culture & Society, 11, 101–123. doi:10.1177/026327694011003005
50. Redattore Sociale. (2004). Dossier consumo critico. Retrieved from http://www.graces.it
51. A.Reichel,, N.Uriely,, & A.Shani, (2008). Ecotourism and simulated attractions: Tourists’ attitudes towards integrated sites in a desert area. Journal of Sustainable Tourism, 16(1), 23–41. doi:10.2167/jost711.0
52. Responsible Travel Handbook. (2006). Retrieved from www.transitionsabroad.com/listings/travel/responsible/resposible_travel_handbook.pdf
53. E.M.Rogers, (2003). Diffusion of innovations (5th ed.). New York, NY: Free Press.
54. C.Sambri,, & G.Pegan, (2006). La domanda di turismo responsabile: Proposta di un modello di analisi [Responsible tourism: Proposal of a model of analysis]. In U.Collesei, & J.C.Andreani (Eds.), Proceedings of V international conference “Marketing trends”, Venice, January 20–21, 2006.Venice, Italy: University of Cà Foscari.
55. C.Sambri,, & G.Pegan, (2007). La domanda di turismo responsabile: Risultati di un’indagine esplorativa in Italia” [Responsible tourism: Findings of an exploratory research in Italy]. In U.Collesei, & J.C.Andreani (Eds.), Proceedings of VI International Conference “Marketing trends”, Paris, January 26–27, 2007.Venice, Italy: University of Cà Foscari.
56. C.Sambri,, & G.Pegan, (2008). La domanda di turismo responsabile. Un’indagine esplorativa su turisti italiani del nord-est [Responsible tourism: An exploratory research on a sample of tourists in the north-east of Italy]. Mercati & Competitività, 1, 65–92.
57. K.Schwartz,, R.Tapper,, & X.Font, (2008). A sustainable supply chain management framework for tour operators. Journal of Sustainable Tourism, 16(3), 298–314. doi:10.2167/jost785.0
58. V.L.Smith, (1990). Alternative/responsible tourism seminar. Annals of Tourism Research, 17(3), 479–480. doi:10.1016/0160-7383(90)90015-J
59. D.Stanford, (2008). Exceptional visitors’: Dimensions of tourist responsibility in the context of New Zealand. Journal of Sustainable Tourism, 16(3), 258–275. doi:10.1080/09669580802154082
60. C.Tao,, P.F.J.Eagles,, & S.L.J.Smith, (2004). Profiling Taiwanese ecotourists using a self-definition approach. Journal of Sustainable Tourism, 12(2), 149–168. doi:10.1080/09669580408667230
61. Tearfund. (2000). Tourism: An ethical issue. London, UK: Market Research Report.
62. Tearfund. (2001). Tourism putting ethics into practice. London, UK: Market Research Report.
63. C.Teddlie,, & A.Tashakkori, (2009). Foundations of mixed methods research: Integrating quantitative and qualitative approaches in the social and behavioral science. Thousand Oaks, CA: Sage.
64. UNEP & WTO. (2005). Making tourism more sustainable. A guide for policy makers. Retrieved from http://www.unep.fr/shared/publications/pdf/DTIx0592xPA-TourismPolicyEN.pdf
65. N.Uriely, (1997). Theories of modern and postmodern tourism. Annals of Tourism Research, 24(4), 982–985. doi:10.1016/S0160-7383(97)00029-7
66. O.Uusitalo,, & R.Oksanen, (2004). Ethical consumerism: A view from Finland. International Journal of Consumer Studies, 28(3), 214–221. doi:10.1111/ijc.2004.28.issue-3
67. C.Weeden, (2002). Ethical tourism: An opportunity for competitive advantage? Journal of Vacation Marketing, 8(2), 141–153. doi:10.1177/135676670200800204
68. S.Wurzinger,, & M.Johansson, (2006). Environmental concern and knowledge of ecotourism among three groups of Swedish tourists. Journal of Travel Research, 45(2), 217–226. doi:10.1177/0047287506291602
69. I.Yeoman,, D.Brass,, & U.McMahon-Beattie, (2007). Current issues in tourism: The authentic tourist. Tourism Management, 28(4), 1128–1138. doi:10.1016/j.tourman.2006.09.012
70. C.Zogratos,, & D.Allcroft, (2007). The environmental values of potential ecotourists: A segmentation study. Journal of Sustainable Tourism, 15(1), 44–66. doi:10.2167/jost572.0