Measuring and Improving Telephone Interviewer Performance and Productivity

Advances in Telephone Survey Methodology

Volumn , Issue , 2007, Pages 359-384

  Tarnai, John ^a   Moore, Danna L ^a  

^a WASHINGTON STATE UNIVERSITY   (United States)

Author keywords

Interviewer performance; Measuring interviewer productivity; Role playing and training

Indexed keywords

EID: 84955101271     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1002/9780470173404.ch17     Document Type: Chapter

References (0)