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Volumn 1, Issue , 2000, Pages 110-115

Business process management, a consolidation of BPR and TQM

Author keywords

[No Author keywords available]

Indexed keywords

ENGINEERING RESEARCH; ENTERPRISE RESOURCE MANAGEMENT; MANAGEMENT SCIENCE;

EID: 84955098407     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICMIT.2000.917294     Document Type: Conference Paper
Times cited : (10)

References (14)
  • 1
    • 84955057248 scopus 로고    scopus 로고
    • Viewpoint: Moving beyond re-engineering: Integrated process management (part 1
    • Ahmed, P.K.(1996), Viewpoint: Moving Beyond Re-engineering: Integrated Process Management (Part 1), Business Process Re-engineering and Management, Vol.2, No.2, pp.3-7.
    • (1996) Business Process Re-engineering and Management , vol.2 , Issue.2 , pp. 3-7
    • Ahmed, P.K.1
  • 3
    • 84955078808 scopus 로고
    • The dual strategic and change role of it: A critique of business process re-engineering
    • Australian Graduate School of Management, Kensington, NSW
    • Craig, J.F., and Yetton, P.W. (1993), The Dual Strategic and Change Role of IT: A Critique of Business Process Re-engineering, Working paper 94-002, Australian Graduate School of Management, Kensington, NSW.
    • (1993) Working Paper 94-002
    • Craig, J.F.1    Yetton, P.W.2
  • 6
    • 0011692038 scopus 로고
    • It and organisational change: Where does bpr fit in?
    • Burke, G. and Peppard, J., Kogan Page
    • Galliers, R.D. (1995), It and Organisational Change: Where does BPR Fit In?, Current Perspectives and Research Directions, Burke, G. and Peppard, J., Kogan Page, pp. 117-134.
    • (1995) Current Perspectives and Research Directions , pp. 117-134
    • Galliers, R.D.1
  • 7
    • 0001167750 scopus 로고
    • Re-engineering work: D'ont automate, obliterate
    • Hammer, M. (1990), Re-engineering Work: D'ont Automate, Obliterate, Harvard Business Review, 68(4), pp. 104-112.
    • (1990) Harvard Business Review , vol.68 , Issue.4 , pp. 104-112
    • Hammer, M.1
  • 8
    • 84986042696 scopus 로고    scopus 로고
    • Business process re-engineering/information system development to improve customer service quality
    • Murray, M.A. and Lynn, M.P. (1997), Business Process Re-engineering/Information System Development to Improve Customer Service Quality, Business Process Management Journal, Vol. 3, No.l, pp.9-17.
    • (1997) Business Process Management Journal , vol.3 , Issue.1 , pp. 9-17
    • Murray, M.A.1    Lynn, M.P.2
  • 10
    • 0042299812 scopus 로고
    • Buzz words: Learning the language of business
    • August
    • Oates, D. (1993), Buzz Words: Learning the Language of Business, Accountancy, August.
    • (1993) Accountancy
    • Oates, D.1
  • 12
    • 84986077030 scopus 로고    scopus 로고
    • Business process management-lessons from european business
    • Pritchard, J.P. and Armistead, C. (1999), Business Process Management-Lessons from European Business, Business Process Management Journal, Vol.5, No.l, pp. 10-32.
    • (1999) Business Process Management Journal , vol.5 , Issue.1 , pp. 10-32
    • Pritchard, J.P.1    Armistead, C.2
  • 14
    • 0002618649 scopus 로고    scopus 로고
    • Critical review of existing bpr methodologies: The need for a holistic approach
    • Valiris, G. and Glykas, M. (1999), Critical Review of Existing BPR Methodologies: The Need for a Holistic Approach, Business Process Management Journal, Vol.5, No.l, pp.65-86.
    • (1999) Business Process Management Journal , vol.5 , Issue.1 , pp. 65-86
    • Valiris, G.1    Glykas, M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.