Early warning of failures through alarm analysis a case study in telecom voice mail systems

Proceedings - International Symposium on Software Reliability Engineering, ISSRE

Volumn 2003-January, Issue , 2003, Pages 271-280

  Levy, D ^a   Chillarege, R ^a  

^a Chillarege Inc ^*  (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ALARM SYSTEMS; CELLULAR TELEPHONE SYSTEMS; INTERNET TELEPHONY; PERSONAL COMMUNICATION SYSTEMS;

ALARM ANALYSIS; EARLY WARNING; TELECOM; TELECOM SERVICE PROVIDERS; VOICE MAIL;

SOFTWARE RELIABILITY;

EID: 84954459554     PISSN: 10719458     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ISSRE.2003.1251049     Document Type: Conference Paper

References (20)

1. Xavier Castillo, Stephen R. McConnel, Daniel P. Siewiorek: "Derivation and Calibration of a Transient Error Reliability Model", IEEE Transactions on Computers Vol. 31 No. 7, 1982, pp. 658-671.
2. R.K. Iyer, D.J. Rossetti, "Effect of System Workload on Operating System Reliability: A Study on IBM 3081", Transactions on Software Engineering, Vol. 11, No. 12: 1985 pp. 1438-1448.
3. R.A. Maxion, "Anomaly Detection for Diagnosis," in Proc. of 20th IEEE Intl. Symposium on Fault Tolerant Computing, 1990.
4. A. Avritzer and E.J. Weyuker, "Monitoring smoothly degrading systems for increased dependability," Empirical Software Engineering Journal, Vol 2, No. 1,1997, pp. 59-77.
5. th Symposium on Fault Tolerant Computer Systems, Pasadena, CA June 1995 pp. 381-390.
6. th International Symposium on Software Reliability Engineering, Paderborn, Germany November 1998, pp. 282-292.
7. V. Castelli, R.E. Harper, P. Heidelberger, S.W. Hunter, K. S. Trivedi, K. Vaidyanathan,and W.P. Zeggert, "Proactive Management of Software Aging", IBM Journal of Research and Development, Vol 45, No. 2, March 201 pp. 311-332.
8. Ram Chillarege, Nicholas S. Bowen, "Understanding Large Systems Failure - A Fault Injection Experiment", Digest 19th International Symposium on Fault-tolerant Computing, June 1989
9. Paul Horn, "Autonomic Computing" IBM Research, www.research.ibm.com/autonomic, Infoworld, April 22, 2003.
10. Trilogue Infinity Product Description, Comverse Technology Inc., Wakefield MA 011880, 1999.
11. K. Hartonen, M. Klemettinen, H. Mannila, P. Rokainen, H. Toivonen, "TASA: Telecommunications Alarm Sequence Analyzer, or how to enjoy faults in your network", IEEE/IFIP 1996 Network Operations and Management Symposium (NOMS96), Kyoto, Japan, April 1996, pp 520-529.
12. Qungguo Zheng, Ke Xu, Weifeng Lv, Shilong Ma, "Intelligent Search of Correlated Alarms for GSM Networks with Model-based Constraints", Proc. 9th IEEE International Conference on Telecommunications, Beijing, China, June 2002, Vol 2, pp. 635-645.
13. Ram Chillarege, Shriram Biyani and Jeannette Rosenthal, "Measurement of Failure Rate in Widely Distributed Software", Proceedings 25th International Symposium on Fault-Tolerant Computing, June 1995.
14. Dorron Levy and Pier Tibika, "A Failure Prediction Method and Apparatus", U.S. Patent Application 09/996789 Nov 30, 2001
15. ARISTO User Guide, Comverse Technology Inc., Wakefield MA 011880, 2003, www.comverse.com/products/services-support.htm
16. Self-Monitoring, Analysis and Reporting Technology, S.M.A.R.T Working Group (SMG) 1995.
17. Stephen G. Eick, Michael C. Nelson, Jeffery D. Schmidt, "Graphical Analysis of Computer Log Files", Communications of the ACM, 37(12): 50-56, Dec 1994.
18. Kenny G. Gross, Vatsal Bharadwaj, Randy Bickford, "Proactive Detection of Software Aging Mechanisms, in Performance-Critical Computers", 27th Annual IEEE/NASA Software Engineering Symposium, Greenbelt, MD, Dec 2002.
19. Lawrence G. Votta, Mary L. Zajac, "Using Process Waiver Data to Improve a Design Process: A Case Study of Feedback and Control Using the FEAST Model", Proceedings of the 10th International Software Process Workshop (ISPW '96), 1996.
20. R. Gunther, L. Levitin, B. Shapiro, P. Wagner (1996), "Zipf's law and the effect of ranking on probability distributions", International Journal of Theoretical Physics, 35(2):395-417