'End of life' conversations, appreciation sequences, and the interaction order in cancer clinics

Patient Education and Counseling

Volumn 99, Issue 1, 2016, Pages 92-100

  Maynard, Douglas W ^a   Cortez, Dagoberto ^a   Campbell, Toby C ^a  

^a UNIVERSITY OF WISCONSIN MADISON   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AGED; AMBULATORY CARE; APPRECIATION SEQUENCE; ARTICLE; AUDIO RECORDING; CANCER CENTER; CANCER PATIENT; CANCER SURVIVAL; CANCER THERAPY; CASE REPORT; CONVERSATION; DOCTOR PATIENT RELATION; FEMALE; HUMAN; INTERACTION ORDER; MORTALITY; NON SMALL CELL LUNG CANCER; PATIENT ATTITUDE; PRIORITY JOURNAL; QUALITY OF LIFE; SOCIAL INTERACTION; TERMINAL CARE; INTERPERSONAL COMMUNICATION; MALE; PROCEDURES; PSYCHOLOGY; RECORDING;

CARCINOMA, NON-SMALL-CELL LUNG; COMMUNICATION; FEMALE; HUMANS; MALE; PHYSICIAN-PATIENT RELATIONS; TAPE RECORDING; TERMINAL CARE;

EID: 84951765651     PISSN: 07383991     EISSN: 18735134     Source Type: Journal    
DOI: 10.1016/j.pec.2015.07.015     Document Type: Article

References (54)

1. Gawande A. Letting Go New Yorker. 2010; August 2:36-49.
2. Gawande A. Being Mortal Medicine and What Matters in the End 2014, Metropolitan Books, Henry Holt, New York.
3. Steinhauser K.E., Christakis N.A., Clipp E.C., et al. Factors considered important at the end of life by patients, family, physicians, and other care providers. J. Am. Med. Assoc. 2000, 19:2476-2482.
4. Schaepe K., Maynard D.W. After the diagnosis: news disclosures in long-term cancer care. The Routledge Handbook of Language and health Communication 2014, 443-458. Routledge, New York. H.E. Hamilton, W.-Y. Chou (Eds.).
5. Schaepe K.S. Affective Communication: Management of Bad News Following Cancer Diagnosis and Stem Cell Transplant 2012, University of Wisconsin, Madison WI, (Unpublished Ph.D. dissertation).
6. Christakis N.A. The ellipsis of prognosis in modern medical thought. Soc. Sci. Med. 1997, 44:301-315.
7. Christakis N.A., Iwashyna T.J. Attitude and self-reported practice regarding prognostication in a national sample of internists. Arch. Intern. Med. 1998, 158:2389-2395.
8. Curtis J.R., Engelberg R.A., Nielsen E.L., et al. Patient-physician communication about end-of-life care for patients with severe COPD. Euro. Respir. J. 2004, 24:200-205.
9. Taylor K.M. Telling bad news: physicians and the disclosure of undesirable information. Soc. Health Illn. 1988, 10:109-132.
10. The A.M., Hak T., Koeter G., et al. Collusion in doctor-patient communication about imminent death: an ethnographic study. Br. Med. J. 2000, 321:1376-1381.
11. Fagerlind H., Lindblad A.K., Bergstrom I., et al. Patient-physician communication during oncology consultations. Psychooncology 2008, 17:975-985.
12. Audrey S., Abel J., Blazeby J.M., et al. What oncologists tell patients about survival benefits of palliative chemotherapy and implications for informed consent: qualitative study. Br. Med. J. 2008, 2008.
13. Curtis J.R., Engelberg R.A., Wenrich M.D., et al. Missed opportunities during family conferences about end-of-life care in the intensive care unit. Am. J. Respir. Crit. Care Med. 2005, 171:844-849.
14. Lutfey K., Maynard D.W. Bad news in oncology: how physician and patient talk about death and dying without using those words. Soc. Psychol. Q. 1998, 61:321-341.
15. Mystakidou K., Parpa E., Tsilika E., et al. Information disclosure in different cultural contexts. Support Care Cancer 2004, 12:147-154.
16. Surbone A. Persisting differences in truth telling throughout the World. Support Care Cancer 2004, 12:143-146.
17. Goffman E. The interaction order. Am. Soc. Rev. 1983, 48:1-17.
18. Rawls A.W. The interaction order sui generis: Goffman's contribution to social theory. Soc. Theory 1987, 5:136-149.
19. Clayman S.E., Gill V.T. Conversation analysis. The Routledge Handbook of Discourse Analysis 2012, New York. J.P. Gee, M. Handford (Eds.).
20. Heritage J., Maynard D.W. Communication in Medical Care: Interactions between Primary Care Physicians and Patients 2006, Cambridge University Press, Cambridge.
21. Maynard D.W., Heritage J. Conversation analysis, doctor-patient interaction and medical communication. Med. Educ. 2005, 39:428-435.
22. Gustafson D.H., DuBenske L.L., Namkoong K., et al. An eHealth system supporting palliative care for patients with non-small cell lung cancer. Cancer 2013, 119:1744-1751.
23. Byrne P.S., Long 1976 B.E.L. Doctors Talking to Patients: A Study of the Verbal Behaviours of Doctors in the Consultation 2015, Her Majesty's Stationery Office, London.
24. Frankel R.M. Talking in interviews: a dispreference for patient-initiated questions in physician-patient encounters. Interaction Competence 1990, 231-262. University Press of America, Lanham, MD. G. Psathas (Ed.).
25. Heritage J., Maynard D.W. Problems and prospects in the study of physician-patient interaction: 30 years of research. Annu. Rev. Soc. 2006, 32:351-374.
26. Robinson J.D. An interactional structure of medical activities during acute visits and its implications for patients' participation. Health Commun. 2003, 15:27-59.
27. Sandén I., Linell P., Starkhammar H., et al. Routinization and sensitivity: interaction in oncological follow-up consultations. Health 2001, 5:139-163.
28. Heath C. Diagnosis and assessment in the medical consultation. Talk at Work 1992, 235-267. Cambridge University Press, Cambridge. P. Drew, J. Heritage (Eds.).
29. Maynard D.W. Bad News, Good News: Conversational Order in Everyday Talk and Clinical Settings 2003, 2003. University of Chicago Press, Chicago.
30. Maynard D.W. Does it mean I'm gonna die?: on meaning assessment in the delivery of diagnostic news. Soc. Sci. Med. 2006, 62:1902-1916.
31. Peräkylä A. Authority and accountability: the delivery of diagnosis in primary health care. Soc. Psychol. Q. 1998, 61:301-320.
32. Glaser B.G., Strauss A.L. Awareness contexts and social interaction. Am. Soc. Rev. 1965, 29:699-779.
33. Seale C. Communication and awareness about death: a study of a random sample of dying people. Soc. Sci. Med. 1991, 8:943-952.
34. Seale C. Awareness of dying: prevalence, causes and consequences. Soc. Sci. Med. 1997, 45:477-484.
35. Eisenhauer E.A., Therrase P., Bogaerts J., et al. New response evaluation criteria in solid tumours: revised RECIST guidline (version 1.1). Eur. J. Cancer 2009, 45:228-247.
36. Freese J., Maynard D.W. Prosodic features of bad news and good news in conversation. Lang. Soc. 1998, 27:195-219.
37. Maynard D.W., Freese J. Good news, bad news, and affect: practical and temporal 'emotion work' in everyday life. Emotion in Interaction 2012, 92-112. Oxford, New York. A. Peräkylä, M.-L. Sorjonen (Eds.).
38. Schegloff E.A., Sacks H. Opening up closings. Semiotica 1973, 8:289-327.
39. Maynard D.W. Good news, bad news, and affect: practical and temporal 'emotion work' in everyday life. Emotion in Interaction 2012, 92-112. Cambridge University Press, Cambridge UK. A. Peräkylä, M.-L. Sorjonen (Eds.).
40. Pomerantz A. Extreme case formulations: a way of legitimizing claims. Hum. Stud. 1986, 9:219-229.
41. Edwards D. Managing subjectivity in talk. Discursive Research in Practice: New Approaches to Psychology and Interaction 2007, 31-49. Cambridge University Press, Cambridge, England. A. Hepburn, S. Wiggins (Eds.).
42. Schegloff E.A. Sequence Organization 2007, Cambridge University Press, Cambridge, UK.
43. Frankel R.M. Some answers about questions in clinical interviews. The Talk of the Clinic: Explorations in the Analysis of Medical and Therapeutic Discourse 1995, 223-257. Lawrence Erlbaum. G.H. Morris, R.J. Chenail (Eds.).
44. G. Jefferson. The Abominable 'Ne?': A Working Paper Exploring the Phenomenon of Post-Response Pursuit of Response. Manchester, England, 1981.
45. Heritage J. A change-of-state token and aspects of its sequential placement. Structures of Social Action 1984, 299-345. Cambridge University Press, Cambridge. J.M. Atkinson, J. Heritage (Eds.).
46. Costello B.A., Roberts F. Medical recommendations as joint social practice. Health Commun. 2001, 13:241-260.
47. Bergmann J.R. Veiled morality notes on discretion in psychiatry. Talk at Work: Interaction in Institutional Settings 1992, 137-162. Cambridge University Press, Cambridge. P. Drew, J. Heritage (Eds.).
48. Heritage J. Epistemics in conversation. Handbook of Conversation Analysis 2013, 370-394. Blackwell, New York. J. Sidnell, T. Stivers (Eds.).
49. Beach W.A., Easter D.W., Good J.S., et al. Disclosing and responding to cancer 'fears' during oncology interviews. Soc. Sc. Med. 2005, 60:893-910.
50. Peräkylä A. Invoking a hostile world: discussing the patient's future in aids counselling. Text 1993, 13:291-316.
51. Wilkinson S., Kitzinger C. Surprise as an interactional achievement: reaction tokens in conversation. Soc. Psychol. Q. 2006, 69:150-182.
52. Beach W.A. Managing optimism. Studies in Language and Social Interaction: In Honor of Robert Hopper 2003, 175-194. Lawrence Erlbaum, Mahwah, NJ. P. Glenn, C.D. LeBaron, J. Mandelbaum (Eds.).
53. Beach W.A. Managing Hopeful Moments: initiating and responding to delicate concerns about illness and health. The Routledge Handbook of Language and Health Communication 2014, 459-476. Routledge, New York. H.E. Hamilton, W. Chou (Eds.).
54. Levinson S.C. Pragmatics Cambridge 1983, Cambridge University Press.