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Volumn 23, Issue 4, 1995, Pages 236-245

Relationship marketing of services—growing interest, emerging perspectives

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Indexed keywords


EID: 84951659358     PISSN: 00920703     EISSN: 15527824     Source Type: Journal    
DOI: 10.1177/009207039502300402     Document Type: Article
Times cited : (1770)

References (45)
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    • From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing
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    • 1994. “Is Relationship Marketing Operational?” Paper presented at the EMAC Conference, Maastricht, the Netherlands, May.
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    • Database Marketing: With Costs Down, More Use It to Pinpoint Promotions, Create Customer Bonds
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.