Keys to better performance measurement

Industrial Management (Norcross, Georgia)

Volumn 44, Issue 1, 2000, Pages 19-24

  Crandall, Richard E ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84949135418     PISSN: 00198471     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (5)

1. Dixon, J. Robb, Alfred J. Nanni jr., and Thomas E. Vollman, The New Performance Challenge: Measuring Operations for World-Class Competition, Dow Jones-Irwin, 1990.
2. Juran, J. M., Managerial Breakthrough: A New Concept of the Manager's Job, McGraw-Hill Book Co., 1964.
3. Vollman, Thomas E., William L. Berry, and D. Clay Whybark, Integrated Production and Inventory Management: Revitalizing the Manufacturing Enterprise, Business One Irwin, 1993.
4. Kaplan, Robert S. and David R Norton, The Balanced Scorecard, Harvard Business School Press, 1996.
5. Kaplan, Robert S. and David R Norton, "Using the Balanced Scorecard as a Strategic Management System," Harvard Business Review, January-February 1996.