Sense of virtual community - Maintaining the experience of belonging

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn 2002-January, Issue , 2002, Pages 3566-3575

  Blanchard, A L ^a   Markus, M L ^b  

^a UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE   (United States)

^b CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Companies; Discussion forums; Electronic commerce; Humans; Information systems; Medical conditions; Medical services; Organizational aspects; Production; Psychology

Indexed keywords

COMMERCE; ELECTRONIC COMMERCE; INDUSTRY; INFORMATION SYSTEMS; MEDICAL INFORMATION SYSTEMS; PRODUCTION; VIRTUAL ADDRESSES; VIRTUAL REALITY;

DISCUSSION FORUM; HUMANS; MEDICAL CONDITIONS; MEDICAL SERVICES; ORGANIZATIONAL ASPECTS; PSYCHOLOGY;

SOCIAL NETWORKING (ONLINE);

EID: 84948695382     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2002.994449     Document Type: Conference Paper

References (38)

1. Atkinson, K, (1995) Usenet Info Center: Newsgroup Info Center [on-line]. http://metalab.unc.edu/usenet-i/groups-html/[multi.sport.newsgroup].html
2. Baym, N. (1995). "The emergence of community in computer mediated communication", In S. G. Jones (Ed.) Cybersociety: Computer mediated communication and community. Thousand Oaks, CA: Sage.
3. Baym, N. (1997). "Interpreting soap operas and creating community: Inside an electronic fan culture", In S. Keisler (Ed.) Culture of the Internet, Manhaw, NJ: Lawrence Erlbaum Associates.
4. Bion, W. R. (1961). Experiences in Groups. London,:Tavistock.
5. Bruckman, A., & Resnick, M. (1996). "The MediaMOO project: Constructionism and professional community", In Y. Kafai & M. Resnick (Eds.) Constructionism in practice: Designing, thinking and learning in a digital world. Mahwah, NJ: Lawrence Erlbaum Associates.
6. Burroughs, S. M. & Eby, L. T. (1998). "Psychological sense of community at work: A measurement system and explanatory framework". Journal of Community Psychology, vol. 26, pp. 509-532.
7. Curtis, P. (1997). "Mudding: Social phenomenon in text-based virtual realities", In S. Keisler (Ed.) Culture of the Internet, Manhaw, NJ: Lawrence Erlbaum Associates.
8. Douglas, M. (1986). How institutions think. Syracuse, NY: Syracuse University Press.
9. Garcia, I., Fernando, G., & Wiesenfeld, E. (1999). "Community and sense of community: The case of an urban barrio in Caracas", Journal of Community Psychology, vol. 27, pp. 727-740.
10. Greer, B. G. (2000). "Psychological and social functions of an e-mail mailing list for persons with Cerebral Palsy", CyberPsychology, vol. 3, pp. 221-233.
11. Hagel, J. & Armstrong, A. G. (1997) Net gain : Expanding markets through virtual communities. Boston : Harvard Business School Press.
12. Herring, S. C. (1996). Computer-mediated communication: Linguistic, social, and cross-cultural perspectives. John Benjamins Publishing Co.
13. Jones, Q. (1997). "Virtual communities, virtual settlements, and cyber-archaeology: A theoretical outline", Journal of Computer-Mediated Communication, 3, [on-line]. Available at http://www.ascusc.org/jcmc/vol3/issue3/jones.html.
14. Kollock, P. & Smith, M. (1994). Managing the virtual commons: Cooperation and conflict in computer communities [on-line]. Available at http://www.sscnet.ucla.edu/soc/csoc/vcommons.htm.
15. Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic Inquiry. Newbury Park: Sage.
16. Mann, P.A. (1978). Community psychology: Concepts and Applications. New York: The Free Press.
17. Markus, M. L. (1994a). "Electronic mail as the medium of managerial choice", Organization Science, vol. 5, pp. 502-527.
18. Markus, M. L. (1994b). "Finding a happy medium: Explaining the negative effects of electronic communication on social life at work", ACM Transactions of Information Systems, vol. 12, pp. 119-149.
19. Markus, M. L., Manville, B. and Agres, C. (2000). "What Makes a Virtual Organization Work - Lessons from the Open Source World", Sloan Management Review, vol. 42, pp. 13-26.
20. Markus, M. L., & Robey, D. (1988). "Information Technology and organizational change: Causal structure in theory and research", Management Science, vol. 34, pp. 583-598.
21. McLaughlin, M. L., Osborne, K. K.,& Smith, C. B. (1995). "Standards of conduct on Usenet", In S. G. Jones (Ed.) Cybersociety: Computer mediated communication and community. Thousand Oaks, CA: Sage.
22. McMillian, D. W., & Chavis, D. M. (1986). "Sense of community: A definition and theory", Journal of Community Psychology, vol. 14, pp. 6-23.
23. Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis (2nd Edition). Thousand Oaks: Sage.
24. Mohr, L. B. (1982). Explaining organizational behavior. Thousand Oaks, CA: Sage.
25. Parks, M. & Floyd, K. (1996) "Making friends in cyberspace", Journal of Computer Mediated Communication [on-line], 1, available at http://cwis.usc.edu/dept/annenberg/vol1/issue4/parks.html.
26. Phillips, D. J. (1996). "Defending the boundaries: Identifying and countering threats in a Usenet newsgroup", The information society, vol. 12, pp. 39-62.
27. Pliskin, N. & Romm, C.T. (1997). "The impact of e-mail on the evolution of a virtual community during a strike", Information & Management, vol. 32, pp. 245-254.
28. Preece, J. (1999). "Empathic communities: Balancing emotional and factual communication", Interacting with computers, vol. 12, pp. 63-77
29. Rheingold, H. (1993). "A slice of life in my virtual community", In L. M. Harasim (Ed.) Global Networks: Computers and international communication. Cambridge, MA: The MIT Press.
30. Rapley, M., & Pretty, G. M. H. (1999). "Playing Procrustes: The interactional production of a 'psychological sense of community'", Journal of Community Psychology, vol. 27, pp. 695-713.
31. Royal, M. A. & Rossi, R. J. (1999). "Predictors of within-school differences in teachers' sense of community", Journal of educational research, vol. 92, pp. 259-267.
32. Sarason, S. B. (1986). "Commentary: The emergence of a conceptual center", Journal of Community Psychology, vol. 14, pp. 405-407.
33. Schuster, E. (1998). "A community bound by words: Reflections on a nursing home writing group", Journal of aging studies, vol. 12, pp. 137-148.
34. Stinchcombe, A. (1968). Constructing social theories. New York: Harcourt Brace & World.
35. Walther, J. B. (1996). "Computer mediated communication: Impersonal, interpersonal and hyperpersonal interaction", Communication Research, vol. 23, pp. 3-43.
36. Wellman, B. (1996). "Are personal communities local? A dumptarian reconsideration", Social Networks, vol. 18, pp. 347-354.
37. Wellman, B. Carrington, P. & Hall, A. (1988) "Networks as Personal Communities," In B. Wellman and S.D. Berkowitz (Eds.) Social structures: A network approach. Cambridge: Cambridge University Press.
38. Zaff, J. & Devlin, S. (1998). "Sense of community in housing for the elderly", Journal of Community Psychology, vol. 26, pp. 381-398.