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Volumn 2002-January, Issue , 2002, Pages 2420-2429

Internet banking: A customer-centric perspective

Author keywords

Banking; Business; Consumer electronics; Costs; Customer relationship management; Demography; IP networks; Mortar; Switches; Web and internet services

Indexed keywords

CONSUMER ELECTRONICS; COSTS; ELECTRONIC COMMERCE; INDUSTRY; INTERNET; INTERNET PROTOCOLS; MORTAR; ONLINE SYSTEMS; POPULATION DYNAMICS; POPULATION STATISTICS; PUBLIC RELATIONS; SWITCHES;

EID: 84948673972     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2002.994179     Document Type: Conference Paper
Times cited : (14)

References (17)
  • 2
    • 84948657644 scopus 로고    scopus 로고
    • Www.isyourbankontheweb?.com & whyareyouthere@all?
    • Cocheo, Steve (2001). "www.isyourbankontheweb?.com & whyareyouthere@all? ", ABA Banking Journal (April), 32-38.
    • (2001) ABA Banking Journal , Issue.APRIL , pp. 32-38
    • Cocheo, S.1
  • 3
    • 0000998555 scopus 로고    scopus 로고
    • On-line Banking: Strategic and Management Challenges
    • Daniel, Elizabeth and Chris Storey (1997). "On-line Banking: Strategic and Management Challenges," Long Range Planning 30(6), 890-898.
    • (1997) Long Range Planning , vol.30 , Issue.6 , pp. 890-898
    • Daniel, E.1    Storey, C.2
  • 4
    • 84948667314 scopus 로고    scopus 로고
    • September 27, 2001
    • eMarketer, Inc. (2001). "US eBanking Report," [Online] Available: http://www.emarketer.com/ereports/ebanking-us/ [September 27, 2001].
    • (2001) "US EBanking Report," [Online]
  • 5
    • 84948703934 scopus 로고    scopus 로고
    • FDIC Division of Research and Statistics, (Fourth Quarter). [Online]
    • FDIC (2001). "The FDIC Quarterly Banking Profile," FDIC Division of Research and Statistics, (Fourth Quarter). [Online] Available: http://www2.fdic.gov/qbp/2000dec/qbp.pdf
    • (2001) The FDIC Quarterly Banking Profile
  • 6
    • 84948707331 scopus 로고    scopus 로고
    • Monday, May 21
    • Federal Register (2001a), 66, No. 98, (Monday, May 21): 27912-27914.
    • (2001) Federal Register , vol.66 , Issue.98 , pp. 27912-27914
  • 7
    • 84948695754 scopus 로고    scopus 로고
    • Monday, June 11
    • Federal Register (2001b), 66, No. 112, (Monday, June 11): 31186-31189.
    • (2001) Federal Register , vol.66 , Issue.112 , pp. 31186-31189
  • 8
    • 0010692358 scopus 로고    scopus 로고
    • Who Offers Internet Banking?
    • Office of the Comptroller of the Currency
    • Furst, Karen, William W. Lang, and Daniel E. Nolle (2000). "Who Offers Internet Banking?, Quarterly Journal 19(2), Office of the Comptroller of the Currency, 29-48.
    • (2000) Quarterly Journal , vol.19 , Issue.2 , pp. 29-48
    • Furst, K.1    Lang, W.W.2    Nolle, D.E.3
  • 10
    • 27344440186 scopus 로고    scopus 로고
    • Bricks or Clicks? Consumers' Adoption of Electronic Banking Technologies
    • Kolodinsky, Jane, Jeanne M. Hogarth, and Jeffrey F. Shue (2000). "Bricks or Clicks? Consumers' Adoption of Electronic Banking Technologies," Consumer Interests Annual 46, 180-184.
    • (2000) Consumer Interests Annual , vol.46 , pp. 180-184
    • Kolodinsky, J.1    Hogarth, J.M.2    Shue, J.F.3
  • 11
    • 21244501236 scopus 로고    scopus 로고
    • Why Do Consumers Pay Bills Electronically? An Empirical Analysis
    • Federal Reserve Bank of Chicago
    • Mantel, Brian (2000). "Why Do Consumers Pay Bills Electronically? An Empirical Analysis," Economic Perspectives, Federal Reserve Bank of Chicago, 24(4), 32-47.
    • (2000) Economic Perspectives , vol.24 , Issue.4 , pp. 32-47
    • Mantel, B.1
  • 14
    • 0001318577 scopus 로고    scopus 로고
    • Customer Relationship Management (CRM) in Financial Services
    • Peppard, Joe (2000). "Customer Relationship Management (CRM) in Financial Services," European Management Journal, 18(3), 312-327.
    • (2000) European Management Journal , vol.18 , Issue.3 , pp. 312-327
    • Peppard, J.1
  • 15
    • 84948709098 scopus 로고    scopus 로고
    • Net Effect of Online Banking is Slight
    • Peterson, Kim (2001). "Net Effect of Online Banking is Slight," The San Diego Union-Tribune (September 7), A1.
    • (2001) The San Diego Union-Tribune , Issue.SEPTEMBER 7 , pp. A1
    • Peterson, K.1
  • 16
    • 84948683114 scopus 로고    scopus 로고
    • The Truth About Online Banking
    • April
    • Rose, Sarah (2000). "The Truth About Online Banking," Money Magazine, April, 115-120.
    • (2000) Money Magazine , pp. 115-120
    • Rose, S.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.