FLEXIBLE MIXED-INITIATIVE DIALOGUE FOR TELEPHONE SERVICES

6th European Conference on Speech Communication and Technology, EUROSPEECH 1999

Volumn , Issue , 1999, Pages 1179-1182

  Relaño Gil, José ^b   Tapias, Daniel ^a   Villar, Juan M ^b   Gancedo, Maria C ^b   Hernández, Luis A ^b  

^a TELEFONICA RESEARCH   (Spain)

^b UPM   (Spain)

Author keywords

[No Author keywords available]

Indexed keywords

SPEECH COMMUNICATION; SPEECH PROCESSING; SPEECH RECOGNITION; TELEPHONE SETS;

DIALOGUE SYSTEMS; ERROR RATE; EXPERIMENTAL ANALYSIS; FLEXIBLE SYSTEM; MIXED-INITIATIVE; RECOGNITION ERROR; ROBUST SYSTEMS; SIMPLE++; SPEECH RECOGNIZER; TELEPHONE SERVICES;

ERRORS;

EID: 84947558975     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (4)

1. James Allen. Tutorial: Dialogue Modeling. ACL/ERACL Workshop on Spoken Dialogue System, Madrid, Spain, 1997.
2. J. Alvarez, J. Caminero, C. Crespo, and D. Tapias. The Natural Language Processing Module for a Voice Asisted Operator at Telefónica I+D. ICSLP'96, Philadelphia, USA, 1996.
3. S. Issar and W. Ward. CMU's Robust Spoken Understanding System. Proceding in Eurospeech '93, Berlin, 1993.
4. M. Walker, D. Litman, C. Kamm, and A. Abella. Evaluating spoken dialog agents with PARADISE: Two case studies. Computer speech and language, 1998.