Examining the Distinct Antecedents of E-Mail Habits and its Influence on the Outcomes of a Phishing Attack

Journal of Computer-Mediated Communication

Volumn 20, Issue 5, 2015, Pages 570-584

  Vishwanath, Arun ^a  

^a UNIVERSITY AT BUFFALO   (United States)

Author keywords

Big 5 personality; Cognitive processing; E mail Habit; Heuristic processing; Information adequacy; Media habits; Phishing susceptibility; Systematic processing

Indexed keywords

COMPUTER CRIME; CRIME; SOCIAL NETWORKING (ONLINE);

BIG-5 PERSONALITY; COGNITIVE PROCESSING; E-MAIL HABIT; HEURISTIC PROCESSING; INFORMATION ADEQUACY; MEDIUM HABIT; PHISHING; PHISHING ATTACKS; PHISHING SUSCEPTIBILITY; SYSTEMATIC PROCESSING;

ELECTRONIC MAIL;

EID: 84942292680     PISSN: None     EISSN: 10836101     Source Type: Journal    
DOI: 10.1111/jcc4.12126     Document Type: Article

References (45)

1. Abelson, R. P. (1981). Psychological status of the script concept. American Psychologist, 36, 715.
2. Ajzen, I. (2002). Residual effects of past on later behavior: Habituation and reasoned action perspectives. Personality and Social Psychology Review, 6, 107-122.
3. Amichai-Hamburger, Y., & Ben-Artzi, E. (2000). The relationship between extraversion and neuroticism and the different uses of the Internet. Computers in Human Behavior, 16, 441-449.
4. Amichai-Hamburger, Y., & Ben-Artzi, E. (2003). Loneliness and Internet use. Computers in Human Behavior, 19, 71-80.
5. Aarts, H., Verplanken, B., & Van Knippenberg, A. (1997). Habit and information use in travel mode choices. Acta Psychologica, 96(1), 1-14.
6. Bandura, A. (1991). Social cognitive theory of self-regulation. Organizational Behavior and Human Decision Processes, 50(2), 248-287.
7. nd edition) (pp. 154-196). New York: Guilford Press
8. Bayer, J. B., & Campbell, S. W. (2012). Texting while driving on automatic: Considering the frequency-independent side of habit. Computers in Human Behavior, 28(6), 2083-2090.
9. Bayley, P. J., & Squire, L. R. (2002). Medial temporal lobe amnesia: gradual acquisition of factual information by nondeclarative memory. The Journal of Neuroscience, 22, 5741-5748.
10. Bröder, A. (2012). The quest for take the best: Insights and outlooks from experimental research. Ecological rationality: Intelligence in the world, 216-240.
11. Buller, D. B., & Burgoon, J. K. (1996). Interpersonal deception theory. Communication Theory, 6(3), 203-242.
12. Chaiken, S., & Eagly, A. H. (1989). Heuristic and systematic information processing within and beyond the persuasion context. In J.S. Uleman & J.A. Bargh (Eds.), Unintended thought (pp. 212-252). New York: Guilford Press
13. Chaiken, S., & Trope, Y. (1999). Dual-process theories in social psychology. New York: Guilford Press.
14. Costa, P. T., & McCrae, R. R. (1992). Neo PI-R professional manual. Odessa, Florida: Psychological Assessment Resources.
15. Eveland, W. P., Shah, D. V., & Kwak, N. (2003). Assessing causality in the Cognitive Mediation Model: A panel study of motivations, information processing, and learning during campaign 2000. Communication Research, 30(4), 359-386.
16. Ferguson, A. J. (2005). Fostering e-mail security awareness: The West Point carronade. EDUCASE Quarterly, 28(1), 54-57.
17. Graybiel, A. M. (2008). Habits, rituals, and the evaluative brain. Annual Review of Neuroscience, 31, 359-387.
18. Goldberg, L. R. (1990). An alternative" description of personality": The big-five factor structure. Journal of personality and social psychology, 59(6), 1216-1229.
19. Gosling, S. D., Rentfrow, P. J., & Swann Jr, W. B. (2003). A very brief measure of the Big-Five personality domains. Journal of Research in personality, 37, 504-528.
20. Grazioli, S. (2004). Where did they go wrong? An analysis of the failure of knowledgeable internet consumers to detect deception over the Internet. Group Decision and Negotiation, 13(2), 149-172.
21. Griffin, R. J., Neuwirth, K., Giese, J., & Dunwoody, S. (2002). Linking the heuristic-systematic model and depth of processing. Communication Research, 29(6), 705-732.
22. Guadagno, R. E., Okdie, B. M., & Eno, C. A. (2008). Who blogs? Personality predictors of blogging. Computers in Human Behavior, 24(5), 1993-2004.
23. Hughes, D. J., Rowe, M., Batey, M., & Lee, A. (2012). A tale of two sites: Twitter vs. Facebook and the personality predictors of social media usage. Computers in Human Behavior, 28(2), 561-569.
24. nd edition) (pp. 102-138). New York: Guilford Press.
25. Johnson, P. E., Grazioli, S., Jamal, K., & Glen Berryman, R. (2001). Detecting deception: Adversarial problem solving in a low base-rate world. Cognitive Science, 25(3), 355-392.
26. Kahlor, L., Dunwoody, S., Griffin, R. J., & Neuwirth, K. (2006). Seeking and processing information about impersonal risk. Science Communication, 28(2), 163-194.
27. LaRose, R. (2010). The problem of media habits. Communication Theory, 20(2), 194-222.
28. LaRose, R., Mastro, D., & Eastin, M. S. (2001). Understanding Internet usage a social-cognitive approach to uses and gratifications. Social Science Computer Review, 19(4), 395-413.
29. Orbell, S., & Verplanken, B. (2010). The automatic component of habit in health behavior: Habit as cue-contingent automaticity. Health Psychology, 29, 374.
30. Panteli, N. (2002). Richness, power cues and e-mail text. Information & Management, 40, 75-86.
31. Rubin, A. M. (1984). Ritualized and instrumental television viewing. Journal of Communication, 34, 67-77.
32. Sheng, S., Holbrook, M., Kumaraguru, P., Cranor, L. F., & Downs, J. (2010, April). Who falls for phish?: A demographic analysis of phishing susceptibility and effectiveness of interventions. In Proceedings of the SIGCHI Conference (pp. 373-382). ACM.
33. Stephen, V. (2012, August). Common college scams. Nerd Wallet: http://www.nerdwallet.com/blogeducation/common-college-scams
34. Sundar, S. S. (2008). The MAIN model: A heuristic approach to understanding technology effects on credibility. Digital media, youth, and credibility, 73-100.
35. Team, V. R. (2013). Verizon 2013 Data Breach Investigations Report (R. Team, Trans.). In V. R. Team (Ed.), Retrieved June 25, 2014 (pp. 62): Verizon.
36. Vishwanath, A. (2014). Habitual Facebook use and its impact on getting deceived on social media. Journal of Computer-Mediated Communication.
37. Vishwanath, A., Herath, T., Chen, R., Wang, J., & Rao, H. R. (2011). Why do people get phished? Testing individual differences in phishing vulnerability within an integrated, information processing model. Decision Support Systems, 51(3), 576-586.
38. Verplanken, B. (2006). Beyond frequency: Habit as mental construct. British Journal of Social Psychology, 45(3), 639-656.
39. Verplanken, B., & Orbell, S. (2003). Reflections on past behavior: A self-report index of habit strength. Journal of Applied Social Psychology, 33(6), 1313-1330.
40. Verplanken, B., & Wood, W. (2006). Interventions to break and create consumer habits. Journal of Public Policy & Marketing, 25, 90-103.
41. Wood, W., Quinn, J. M., & Kashy, D. A. (2002). Habits in everyday life: Thought, emotion, and action. Journal of personality and social psychology, 83, 1281.
42. Wood, W., & Neal, D. T. (2007). A new look at habits and the habit-goal interface. Psychological Review, 114(4), 843.
43. Wilshusen, G. C. (2013). Cybersecurity: A better defined and implemented national strategy is needed to address persistent challenges. Testimony before the Committee on Commerce, Science, and Transportation and the Committee on Homeland Security and Governmental Affairs, U.S. Senate, United States Government Accountability Office.
44. Workman, M. (2008). Wisecrackers: A theory-grounded investigation of phishing and pretext social engineering threats to information security. Journal of the American Society for Information Science and Technology, 59, 662-674.
45. Yin, H. H., & Knowlton, B. J. (2006). The role of the basal ganglia in habit formation. Nature Reviews Neuroscience, 7, 464-476.