Turning the Spotlight on Service Multinationals: New Theoretical Insights and Empirical Evidence

Journal of International Management

Volumn 21, Issue 3, 2015, Pages 215-219

  Kundu, Sumit K ^a   Lahiri, Somnath ^b  

^a FLORIDA INTERNATIONAL UNIVERSITY   (United States)

^b ILLINOIS STATE UNIVERSITY   (United States)

Author keywords

Insights; Service multinationals; Spotlight; Theory

Indexed keywords

EID: 84941876104     PISSN: 10754253     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.intman.2015.05.002     Document Type: Article

References (18)

1. Berry H., Guillén M.F., Zhou N. An institutional approach to cross-national distance. J. Int. Bus. Stud. 2010, 41:1460-1480.
2. Boddewyn J.J., Halbrich M.B., Perry A.C. Service multinationals: conceptualization, measurement and theory. J. Int. Bus. Stud. 1986, 17(3):41-57.
3. Brouthers K.D., Brouthers L.E. Why service and manufacturing entry mode choices differ: the influence of transaction cost factors, risk and trust. J. Manag. Stud. 2003, 40(5):1179-1204.
4. Capar N., Kotabe M. The relationship between international diversification and performance in service firms. J. Int. Bus. Stud. 2003, 34:345-355.
5. Contractor F.J., Kundu S.K., Hsu C.C. A three stage theory of international expansion: the link between multinationality and performance in the service sector. J. Int. Bus. Stud. 2003, 34(1):5-18.
6. Contractor F.J., Foss N.J., Kundu S.K., Lahiri S. Microfoundations of global strategy: role of leadership and manager characteristics. Glob. Strat. J. Call Pap. 2015, (http://gsj.strategicmanagement.net/current_special_issues.php).
7. Dunning J.H. Multinational enterprises and the growth of services: some conceptual and theoretical issues. Serv. Ind. J. 1989, 9(1):5-39.
8. Erramilli M.K. Entry mode choice in service industries. Int. Mark. Rev. 1990, 7(5):50-62.
9. Erramilli M.K., Rao C.P. Service firms' international entry-mode choice: a modified transaction-cost analysis approach. J. Mark. 1993, 57(3):19-38.
10. Kundu S.K. Explaining the Globalization of Service Industries: The Case of Multinational Hotels 1994, UMI Dissertation Services, (257 pp.).
11. Kundu S.K., Contractor F.J. Country location choices of service multinationals: an empirical study of the international hotel sector. J. Int. Manag. 1999, 5(4):299-317.
12. Kundu S.K., Merchant H. Service multinationals: their past, present, and future. Manag. Int. Rev. 2008, 48(4):371-377.
13. Lahiri S., Elango B., Kundu S.K. Cross-border acquisition in services: comparing ownership choice of developed and emerging economy MNEs in India. J. World Bus. 2014, 49(3):409-420.
14. Li J., Guisinger S. The globalization of service multinationals in the" triad" regions: Japan, Western Europe and North America. J. Int. Bus. Stud. 1992, 23(4):675-696.
15. Merchant H., Gaur A. Opening the 'non-manufacturing' envelope: the next big question for international business research. Manag. Int. Rev. 2008, 48(4):379-396.
16. Murray J.Y., Kotabe M. Sourcing strategies of US service companies: a modified transaction-cost analysis. Strateg. Manag. J. 1999, 20:791-809.
17. UNCTAD World Investment Report, Annex Table 26 - Estimated World Inward FDI Flows, by Sector and Industry, 1990-1992 and 2010-2012 2014.
18. von Nordenflycht A. What is a professional service firm? Toward a theory and taxonomy of knowledge-intensive firms. Acad. Manag. Rev. 2010, 35(1):155-174.