Clinicians' recognition and management of emotions during difficult healthcare conversations

Patient Education and Counseling

Volumn 98, Issue 10, 2015, Pages 1248-1254

  Martin, Elliott B ^a,b,c   Mazzola, Natalia M ^a,b,c   Brandano, Jessica ^a,b,c   Luff, Donna ^a,b,c   Zurakowski, David ^a,b,c   Meyer, Elaine C ^a,b,c  

^a Boston Children's Hospital at Waltham   (United States)

^b BOSTON CHILDREN S HOSPITAL   (United States)

^c HARVARD MEDICAL SCHOOL   (United States)

Author keywords

Difficult conversations; Education; Emotions; Interprofessional; Simulation

Indexed keywords

ADULT; AGED; ANXIETY; ARTICLE; CONTROLLED STUDY; CONVERSATION; EMOTION; EMOTION ASSESSMENT; EMOTIONAL STRESS; EMPATHY; FEMALE; FRUSTRATION; HEALTH CARE DELIVERY; HEALTH CARE PERSONNEL; HEALTH PERSONNEL ATTITUDE; HUMAN; INSECURITY; LIKERT SCALE; MALE; OUTCOME ASSESSMENT; PERSONAL EXPERIENCE; PRIORITY JOURNAL; QUESTIONNAIRE; SADNESS; SELF REPORT; SEX DIFFERENCE; SIMULATION; DOCTOR PATIENT RELATION; HEALTH CARE QUALITY; INTERPERSONAL COMMUNICATION; PATIENT REFERRAL; PERCEPTION; PHYSICIAN; PSYCHOLOGY;

ADULT; ANXIETY; ATTITUDE OF HEALTH PERSONNEL; COMMUNICATION; EMOTIONS; EMPATHY; FEMALE; HUMANS; MALE; PERCEPTION; PHYSICIAN-PATIENT RELATIONS; PHYSICIANS; QUALITY OF HEALTH CARE; REFERRAL AND CONSULTATION; SURVEYS AND QUESTIONNAIRES;

EID: 84941317776     PISSN: 07383991     EISSN: 18735134     Source Type: Journal    
DOI: 10.1016/j.pec.2015.07.031     Document Type: Article

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