Equal Access to Integrated Resort Amenities for People With Disabilities

International Journal of Hospitality and Tourism Administration

Volumn 16, Issue 3, 2015, Pages 251-274

  Wan, Yim King Penny ^a  

^a INSTITUTE FOR TOURISM STUDIES   (Macao)

Author keywords

integrated resort; Macao; people with disabilities; sustainable tourism

Indexed keywords

EID: 84938499296     PISSN: 15256480     EISSN: 15286499     Source Type: Journal    
DOI: 10.1080/15256480.2015.1054755     Document Type: Article

References (55)

1. Americans With Disabilities Act of 1990, 42 U.S.C.A. § 12101 et seq. (West 1993).
2. J.Ap, (1990). Residents’ perceptions research on the social impacts of tourism. Annals of Tourism Research, 17(4), 610–616. doi:10.1016/0160-7383(90)90032-M
3. D.Buhalis,, & S.Darcy, (Eds.). (2011). Accessible tourism: Concepts and issues. Bristol, CT: Channel View Publications.
4. J.J.Burnett,, & H.Bender-Baker, (2001). Assessing the travel-related behaviors of the mobility-disabled consumer. Journal of Travel Research, 40(1), 4–11. doi:10.1177/004728750104000102
5. G.Charbonneau, (2006). Tourisme et Handicap. Réussir l’Accueil pour la Mise en Accessibilité des Prestations Touristiques. In I.Touristique (Ed.), Guide de Savoir-Faire (p. 56). Paris, France: ODIT.
6. China Disabled Persons’ Federation. (2013). Facts on people with disabilities in China. Retrieved from http://www.ilo.org/wcmsp5/groups/public/—asia/—ro-bangkok/—ilo-beijing/documents/publication/wcms_142315.pdf
7. S.Darcy, (2010). Inherent complexity: Disability, accessible tourism and accommodation information preferences. Tourism Management, 31(6), 816–826. doi:10.1016/j.tourman.2009.08.010
8. S.Darcy,, B.Cameron,, & S.Pegg, (2010). Accessible tourism and sustainability: A discussion and case study. Journal of Sustainable Tourism, 18(4), 515–537. doi:10.1080/09669581003690668
9. S.Darcy,, & T.J.Dickson, (2009). A whole-of-life approach to tourism: The case for accessible tourism experiences. Journal of Hospitality and Tourism Management, 16(1), 32–44. doi:10.1375/jhtm.16.1.32
10. J.Diamond, (1999). Practical evaluation guide: Tools for museums and other informal educational settings. Walnet Greek, CA: Altamira.
11. W.R.Eadington,, & M.R.Doyle, (2009). Integrated resort casinos: Implications for economic growth and social impacts. Reno, NV: University of Nevada.
12. European Disability Forum. (2001). EDF position paper on tourism: Framing the future of European tourism. Retrieved from http://ebookbrowse.com/edf-01-13-edf-response-on-framing-the-future-of-the-european-tourism-doc-d12316761
13. W.C.Gartner,, & T.Bachri, (1994). Tour operators’ role in the tourism distribution system: An Indonesian case study. In M.Uysal (Ed.), Global tourist behaviour (pp. 161–179). Binghamton, NY: The Haworth Press.
14. S.Garvin, (1998). Better doors and windows for the elderly and disabled. Structural Survey, 16(1), 23–24. doi:10.1108/02630809810210884
15. S.Gröschl, (2007). An exploration of HR policies and practices affecting the integration of persons with disabilities in the hotel industry in major Canadian tourism destinations. International Journal of Hospitality Management, 26(3), 666–686. doi:10.1016/j.ijhm.2006.05.007
16. D.Gursoy,, C.Jurowski,, & M.Uysal, (2002). Residents attitudes: A structural modeling approach. Annals of Tourism Research, 29(1), 79–105. doi:10.1016/S0160-7383(01)00028-7
17. S.Hsieh,, J.T.O’Leary,, & A.M.Morrison, (1994). A comparison of package and non-package travelers from the United Kingdom. In M.Uysal (Ed.), Global tourist behavior (pp. 79–100). Binghamton, NY: The Haworth Press.
18. Human Resources Development Canada (2003). Disability in Canada: A 2001 profile (Cat. No. RH37-4/4-2001E). Quebec, Canada: Gatineau.
19. C.Jurowski,, & D.Gursoy, (2004). Distance effects on residents’ attitudes toward tourism. Annals of Tourism Research, 31(2), 296–312. doi:10.1016/j.annals.2003.12.005
20. P.Latkova,, & C.A.Vogt, (2012). Residents’ attitudes toward existing and future tourism development in rural communities. Journal of Travel Research, 51(1), 50–67. doi:10.1177/0047287510394193
21. Macao SAR Government. (2002). Macao policy address. Macao, China: Government Printing Bureau.
22. Macao Statistics and Census Service. (2006). Number of disabled people. Retrieved from http://www.dsec.gov.mo/Statistic/Demographic/GlobalResultsOfBy-Census/GlobalResultsOfBy-Census20062006Y.aspx
23. MacDonlad, A., & Eadington, W. R. (2008). The case for integrated resort development. Retrieved from http://www.urbino.net/bright.cfm?specificBright=THE%20CASE%20FOR%20INTEGRATED%20RESOETS
24. B.McKercher,, T.Packer,, M.K.Yau,, & P.Lam, (2003). Travel agents as facilitators or inhibitors of travel: Perceptions of people with disabilities. Tourism Management, 24(4), 465–474. doi:10.1016/S0261-5177(02)00107-3
25. M.Murray,, & J.Sproats, (1990). The disabled traveller: Tourism and disability in Australia. The Journal of Tourism Studies, 1(1), 9–14.
26. National People’s Congress of China. (1990). Law of the People’s Republic of China on the protection of disabled persons, 1990. Retrieved from http://www.ilo.org/dyn/natlex/docs/WEBTEXT/31906/64869/E90CHN01.htm
27. R.Nunkoo,, & D.Gursoy, (2012). Residents’ support for tourism: An identity perspective. Annals of Tourism Research, 39(1), 243–268. doi:10.1016/j.annals.2011.05.006
28. B.L.O’Day,, & M.Killeen, (2002). Research on the lives of persons with disabilities: The emerging importance of qualitative research methodologies. Journal of Disability Policy Studies, 13(1), 9–15. doi:10.1177/10442073020130010201
29. Open Doors Organization. (2005). Research among adults with disabilities: Travel and hospitality. Chicago, IL: Author.
30. M.Patton, (2002). Qualitative research and evaluation methods (3rd ed.). Thousand Oaks, CA: Sage.
31. L.L.Pierce, (1998). Barriers to Access: Frustrations of people who use a wheelchair for full-time mobility. Rehabilitation Nursing, 23(3), 120–125. doi:10.1002/rnj.1998.23.issue-3
32. Y.Poria,, A.Reichel,, & Y.Brandt, (2009). People with disabilities visit art museums: An exploratory study of obstacles and difficulties. Journal of Heritage Tourism, 4(2), 117–129. doi:10.1080/17438730802366508
33. Y.Poria,, A.Reichel,, & Y.Brandt, (2010). The flight experiences of people with disabilities: An exploratory study. Journal of Travel Research, 49(2), 216–227. doi:10.1177/0047287509336477
34. Y.Poria,, A.Reichel,, & Y.Brandt, (2011). Dimensions of hotel experience of people with disabilities: An exploratory study. International Journal of Contemporary Hospitality Management, 23(5), 571–591. doi:10.1108/09596111111143340
35. L.J.Reid, (1990). Management practices and marketing strategies used by North American tour operators. Dissertation Abstracts International: Section A. Humanities and Social Sciences, 51(11), 3900–3901.
36. Y.Saito, (2006). Awareness of universal design among facility managers in Japan and the United States. Automation in Construction, 15(4), 462–478. doi:10.1016/j.autcon.2005.06.013
37. G.Shaw,, & T.Coles, (2004). Disability, holiday making and the tourism industry in the UK: A preliminary survey. Tourism Management, 25(3), 397–403. doi:10.1016/S0261-5177(03)00139-0
38. J.Small,, S.Darcy,, & T.Packer, (2012). The embodied tourist experiences of people with vision impairment: Management implications beyond the visual gaze. Tourism Management, 33(4), 941–950. doi:10.1016/j.tourman.2011.09.015
39. R.W.Smith, (1987). Leisure of disable tourists. Annals of Tourism Research, 14(3), 376–389. doi:10.1016/0160-7383(87)90109-5
40. Social Welfare Bureau of Macao SAR Government. (2008). The convention on the rights of persons with disabilities. Retrieved from http://www.ias.gov.mo/en/homepage/conv_riohan.jsp
41. A.L.Strauss,, & J.Corbin, (1990). Basics of qualitative research: Grounded theory procedures and techniques. Newbury Park, CA: Sage.
42. A.Tantawy,, W.G.Kim,, & S.Pyo, (2005). Evaluation of hotels to accommodate disabled visitors. Journal of Quality Assurance in Hospitality & Tourism, 5(1), 91–101. doi:10.1300/J162v05n01_07
43. C.Tregaskis, (2004). Applying the social model in practice: Some lessons from countryside recreation. Disability & Society, 19(6), 601–611. doi:10.1080/0968759042000252524
44. D.M.Turco,, N.Stumbo,, & J.Garncarz, (1998). Tourism constraints – People with disabilities. Parks and Recreation Journal, 33(9), 78–84.
45. United Nations. (2006). Convention on the rights of persons with disabilities. Washington, DC: United Nations Enable.
46. United Nations. (2009). The world population trend. Retrieved from http://www.un.org/zh/development/population/ageing.shtml
47. T.Var,, M.Yeşiltaş,, A.Yaylı,, & Y.Öztürk, (2011). A study on the travel patterns of physically disabled people. Asia pacific Journal of Tourism Research, 16(6), 599–618. doi:10.1080/10941665.2011.610143
48. Y.K.P.Wan, (2012). The social, economic and environmental impacts of casino gaming in Macao: The community leader perspective. Journal of Sustainable Tourism, 20(5), 737–755. doi:10.1080/09669582.2011.636818
49. Y.A.Wang,, & R.E.Pfister, (2008). Residents’ attitudes toward tourism and perceived personal benefits in a rural community. Journal of Travel Research, 47(1), 84–93. doi:10.1177/0047287507312402
50. J.Westcott, (2004). Improving information on accessible tourism for disabled people. Luxembourg, Europe: Office for Official Publications of the European Communities.
51. R.Williams,, R.Rattray,, & A.Grimes, (2006). Meeting the on-line needs of disabled tourists: An assessment of UK-based hotel websites. International Journal of Tourism Research, 8(1), 59–73. doi:10.1002/(ISSN)1522-1970
52. World Health Organization. (2007). Global age-friendly cities: A guide. Retrieved from http://www.who.int/ageing/publications/Global_age_friendly_cities_Guide_English.pdf
53. M.Yasarata,, L.Altinay,, P.Burns,, & F.Okumus, (2010). Politics and sustainable tourism development—can they co-exist? Voices from North Cyprus. Tourism Management, 31(3), 345–356. doi:10.1016/j.tourman.2009.03.016
54. K.Yates, (2007). Understanding the experience of mobility-disabled tourists. International Journal of Tourism Policy, 1(2), 153–166.
55. M.K.Yau,, B.McKercher,, & T.L.Packer, (2004). Traveling with a disability more than an access issue. Annals of Tourism Research, 31(4), 946–960. doi:10.1016/j.annals.2004.03.007