A Multifacet Model of Organizational Learning

The Journal of Applied Behavioral Science

Volumn 38, Issue 1, 2002, Pages 78-98

  Lipshitz, Raanan ^a   Popper, Micha ^a   Friedman, Victor J ^b  

^a UNIVERSITY OF HAIFA   (Israel)

^b Ruppin Institute

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84937379838     PISSN: 00218863     EISSN: None     Source Type: Journal    
DOI: 10.1177/0021886302381005     Document Type: Article

References (85)

1. Adler, P. S., & Cole, R. E. (1993). Designed for learning: A tale of two auto plants. Sloan Management Review, 34, 85-94.
2. Argyris, C. (1991). Teaching smart people how to learn. Harvard Business Review, 69(3), 99-109.
3. Argyris, C. (1993). Knowledge for action: A guide to overcoming barriers to organizational change. San Francisco: Jossey-Bass.
4. Argyris, C., & Schön, D. A. (1978). Organizational learning: A theory of action perspective. Reading, MA: Addison-Wesley.
5. Argyris, C., & Schön, D. A. (1996). Organizational learning II: Theory, methods and practice. Reading, MA: Addison-Wesley.
6. Baird, L., Henderson, J. C., & Watts, S. (1997). Learning from action: An analysis of the center for army lessons learned (CALL). Human Resource Management, 36, 385-395.
7. Barnett, C. (n. d.). Rethinking organizational learning theories: A review and synthesis of the primary literature. Unpublished manuscript, Universityof New Hampshire, Whittemore School of Business and Economics.
8. Beer, M., & Spector, B. (1993). Organizational diagnosis: Its role in organizational learning. Journal of Counseling and Development, 71, 642-650.
9. Campbell, D., & Russo, J. (1999). Social experimentation. Thousand Oaks, CA: Sage.
10. Carrol, J. S. (1995). Incident reviews in high-hazard industries: Sensemaking and learning under ambiguity and accountability. Industrial and Environmental Crisis Quarterly, 9, 175-197.
11. Chen, H. (1990). Theory-driven evaluations. Newbury Park, CA: Sage.
12. Cheney, S. (1998, March). Evidence of effective learning environments in organizations. Paper presented at Conference on Organizational Learning: Moving From Theoryto Research, Washington, DC.
13. Crossan, M. M., & Guatto, T. (1996). Organizational learning research profile. Journal of Organizational Change Management, 9, 107-112.
14. Crossan, M. M., Lane, H. W., & White, R. E. (1997). Organizational learning: Toward a theory (Working Paper No. 98-05). London, Canada: The Richard Ivey School of Business, The Universityof Western Ontario.
15. Cusumano, M. A., & Selby, R. W. (1995). Microsoft secrets: How the world's most powerful software company creates technology, shapes markets, and manages people. New York: Free Press.
16. Davenport, T. H., De Long, D. W., & Beers, M. C. (1998). Successful knowledge-management projects. Sloan Management Review, 39(2), 43-57.
17. Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Cambridge, MA: Harvard Business School Press.
18. Davies, J., & Easterby-Smith, M. (1984). Learning and developing from managerial work experiences. Journal of Management Studies, 21, 169-183.
19. DiBella, A., Nevis, E. C., & Gould, J. M. (1996). Understanding organizational learning capability. Journal of Management Studies, 33, 361-379.
20. Dodgson, M. (1993). Organizational learning: A review of some literatures. Organization Studies, 14, 375-394.
21. Easterby-Smith, M. (1997). Disciplines of the learning organization: Contributions and critiques. Human Relations, 50, 1085-1113.
22. Edmondson, A. (1996). Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error. The Journal of Applied Behavioral Science, 32, 5-28.
23. Edmondson, A. (1997). Learning when's safe: A group-level investigation of antecedents and consequences of learning behavior (Working Paper 07-069). Cambridge, MA: Harvard Business School.
24. Edmondson, A. (1999a). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44, 350-383.
25. Edmondson, A. (1999b, June). The view through a different lens: Investigating organizational learning at the group level of analysis. Paper presented at 3rd International Conference on Organizational Learning, Lancaster, UK.
26. Edmondson, A., & Moingeon, B. (1997). From organizational learning to the learning organization. Management Learning, 28, 499-517.
27. Ellis, S., Caridi, O., Lipshitz, R., & Popper, M. (1998). Error criticality and organizational learning: An empirical investigation. Tel Aviv, Israel: Recanati Graduate School of Business Administration, Tel Aviv University.
28. Ellis, S., & Shpielberg, N. (1998, May). Organizational learning mechanisms and managers’ perceived uncertainty. Paper presented at Conference on Managerial and Organizational Cognition, New York.
29. Fiol, M. C., & Lyles, M. A. (1985). Organizational learning. Academy of Management Review, 10, 803-813.
30. Fisher, S. R., & White, M. A. (2000). Downsizing in a learning organization: Are there hidden costs? Academy of Management Review, 25, 244-251.
31. Ford, L., & Field, B. (1996). Managing organizational learning: From rhetoric to reality. Melbourne, Australia: Longman.
32. Friedman, V. (2000, May). Action evaluation and knowledge creation in social-educational programs. Paper presented at Conference on Knowledge and Innovation, Helsinki, Finland.
33. Friedman, V., Lipshitz, R., & Overmeer, W. (2001). Creating conditions for organizational learning. In M. Dierkes, J. Child, I. Nonaka, & A. Berthoin-Antal (Eds.), Handbook of organizational learning and knowledge. Oxford, UK: Oxford University Press.
34. Garvin, D. A. (1993). Building a learning organization. Harvard Business Review, 73(4), 78-91.
35. Gerhardi, S. (1999). Learning as problem-driven or learning in the face of mystery? Organization Studies, 20, 101-124.
36. Goeser, L. (1996). How can David Martin save the companyand take it into the future? Harvard Business Review, 74(3), 27-28.
37. Goh, S. C. (1998). Toward a learning organization: The strategic building blocks. S. A. M. Advanced Management Journal, 63(2), 15-21.
38. Gulliver, F. R. (1987). Post-project appraisals pay. Harvard Business Review, 65(2), 128-132.
39. Huber, G. P. (1991). Organizational learning: The contributing processes and the literatures. Organizational Science, 2, 88-115.
40. Huber, G. P., Sutcliff, K. M., Miller, C. C., & Glick, W. H. (1993). Understanding and predicting organizational change. In G. P. Huber & K. M. Sutcliff (Eds.), Organizational change and redesign: Ideas and insights for improving performance (pp. 215-265). Oxford, UK: Oxford University Press.
41. Kanter, R. M. (1991). Championing change: An interview with Bell Atlantic's CEO Raymond Smith. Harvard Business Review, 69(1), 119-130.
42. Lawler, E. E., III. (1988). Choosing and involvement strategy. Academy of Management Executive, 2, 197-204.
43. Leithwood, K., & Leonard, L. (1998). Conditions fostering organizational learning in schools. Educational Administration Quarterly, 34, 243-277.
44. Levitt, B., & March, J. G. (1988). Organizational learning. Annual Review of Sociology, 14, 319-340.
45. Ley, D., & Hitt, M. A. (1995). Strategic restructuring and outsourcing: The effect of mergers and acquisitions on building firm skills and capabilities. Journal of Management, 21, 835-859.
46. Lipshitz, R. (2000). Chic, mystique, and misconception: Argyris and Schön and the rhetoric of organizational learning. The Journal of Applied Behavioral Science, 36, 456-473.
47. Lipshitz, R., & Popper, M. (2000). Organizational learning in a hospital. The Journal of Applied Behavioral Science, 36, 345-361.
48. Lipshitz, R., Popper, M., & Oz, S. (1996). Building learning organizations: The design and implementation of organizational learning mechanisms. Journal of Applied Behavioral Science, 32, 292-305.
49. Lipshitz, R., Popper, M., & Ron, N. (1999, June). Post-flight reviews in the Israel Defense Force as an organizational learning mechanism. Paper presented at 3rd International Conference on Organizational Learning, Lancaster, UK.
50. Lundberg, C. C. (1985). On the feasibilityof cultural intervention in organizations. In L. R. Pondy, R. Frost, P. Morgan, & T. Dandridge (Eds.), Organizational symbolism. Greenwich CT: JAI.
51. March, J. G., & Olsen, J. P. (1976). Organizational learning and the ambiguityof the past. In J. G. March & J. P. Olsen (Eds.), Ambiguity and choice in organizations (pp. 54-68). Bergen, Norway: Universitetsforlaget.
52. McGill, M. E., Slocum, J. W., & Lei, D. (1993). Management practices in learning organizations. Organizational Dynamics, 22(1), 5-17.
53. Miller, D. (1996). A preliminary typology of organizational learning: Synthesizing the literature. Journal of Management, 22, 485-505.
54. Mishra, K. E., Spreitzer, G. M., & Mishra, A. K. (1998). Preserving employee morale during downsizing. Sloan Management Review, 29(2), 83-95.
55. Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese create the dynamics of innovation. New York: Oxford University Press.
56. Orasanu, J., & Connolly, T. (1993). The reinvention of decision making. In G. A. Klein, J. Orasanu, R. Calderwood, & C. Zsambok (Eds.), Decision making in action: Models and methods (pp. 3-20). Norwood, CT: Ablex.
57. Patton, M. (1997). Utilization-focused evaluation (3rd ed.). Thousand Oaks, CA: Sage.
58. Pfeffer, J. (1998). The human equation: Building profits by putting people first. Cambridge, MA: Harvard Business School Press.
59. Popper, M., & Lipshitz, R. (1992). “Ask not what your country can do for you”: Normative vs. instrumental organizational commitment. Journal of Vocational Behavior, 41, 1-12.
60. Popper, M., & Lipshitz, R. (1998). Organizational learning mechanisms: A cultural and structural approach to organizational learning. The Journal of Applied Behavioral Science, 34, 161-179.
61. Popper, M., & Lipshitz, R. (2000a). Installing mechanisms and instilling values: The role of leaders in organizational learning. The Learning Organization: An International Journal, 7, 135-144.
62. Popper, M., & Lipshitz, R. (2000b). Organizational learning: Mechanisms, culture and feasibility. Management Learning, 31, 181-196.
63. Prange, C. (1999). Organizational learning—Desperately seeking theory? In M. Easterby-Smith, J. Burgoyne, & L. Araujo (Eds.), Organizational learning and the learning organization: Developments in theory and practice (pp. 23-42). London: Sage Ltd.
64. Prokesch, S. E. (1997). Unleashing the power of learning: An interview with British Petroleum's John Browne. Harvard Business Review, 75(5), 147-168.
65. Rayner, B. (1993). Trial by-fire-transformation: An interview with Globe Metallurgical's Arden C. Sims. In H. R. Howard & R. D. Haas (Eds.), The learning imperative: Managing people for continuous innovation (pp. 277-297). Cambridge, MA: Harvard Business School Press.
66. Rodgers, R., & Hunter, J. E. (1991). Impact of management byobjectives on organizational productivity. Journal of Applied Psychology, 76, 322-336.
67. Ron, N., Lipshitz, R., & Popper, M. (2000). Post-flight reviews in the Israel Defense Force Air Force as an organizational learning mechanism: Culture and context. Haifa, Israel: Universityof Haifa, Department of Psychology.
68. Roth, G. L. (1996). Learning histories: Using documentation to assess and facilitate organizational learning. Cambridge, MA: MIT, Sloan School of Management, Center for Organizational Learning.
69. Schein, E. H. (1990). Organizational culture. American Psychologist, 45, 109-119.
70. Schein, E. H. (1993). How can organizations learn faster? The challenge of entering the green room. Sloan Management Review, 34(2), 85-92.
71. Schön, D., Drake, W., & Miller, R. (1984). Social experimentation as reflection-in-action. Knowledge Creation, Diffusion, and Utilization, 6(1), 5-36.
72. Schön, D. A. (1983). The reflective practitioner: How professionals think in action. New York: Basic Books.
73. Scriven, M. (1991). Beyond formative and summative evaluation. In M. W. McLaughlin & D. C. Phillips (Eds.), Evaluation and education: At quarter century, 90th yearbook of the National Society for the Study of Education (pp. 18-64). Chicago: Universityof Chicago Press.
74. Senge, P. (1990a). The fifth discipline: The art and practice of the learning organization. New York: Doubleday.
75. Senge, P. (1990b). The leader's new work: Building learning organizations. Sloan Management Review, 31(1), 7-23.
76. Sitkin, S. B. (1992). Learning through failure: The strategyof small losses. Research in Organizational Behavior, 14, 231-266.
77. Spreitzer, G. M., & Quinn, R. E. (1996). Empowering middle managers to be transformational leaders. The Journal of Applied Behavioral Science, 32, 237-261.
78. Starkey, K. (1998). What can we learn from the learning organization? Human Relations, 51, 531-546.
79. Wack, P. (1985). Scenarios: Uncharted waters ahead. Harvard Business Review, 63(5), 73-89.
80. Weick, K. E., Sutcliffe, K. M., & Obstfeltd, D. (1999). Organizing for high reliability: Processes of collective mindfulness. Research in Organizational Behavior, 21, 81-123.
81. Willard, B. (1994). Ideas on organizational learning: The “what, ”“why, ”“how, ” and “who.” IBM Canada Annual Leadership Development Workshop Pre-work.
82. Wills, G. (Ed.). (1993). Your enterprise school of management. London: MCB.
83. Wong, P. T. P., & Weiner, B. (1981). When people ask why-questions, and the heuristic of attributional search. Journal of Personality and Social Psychology, 40, 650-663.
84. Yeung, A. K., Ulrich, P. O., Nason, S. W., & Von Glinow, M. A. (1999). Organizational learning capability: Generating and generalizing ideas with impact. Oxford, UK: Oxford University Press.
85. Zakay, D., Ellis, S., & Shevalsky, M. (1998). Do managers learn from experience? The negative outcome bias. Tel Aviv, Israel: Tel Aviv University.