Impression management and the use of procedures at the Ritz‐Carlton: Moral standards and dramaturgical discipline

Communication Studies

Volumn 51, Issue 4, 2000, Pages 404-414

  Dillard, Courtney ^a   Browning, Larry D ^a   Sitkin, Sim B ^b   Sutcliffe, Kathleen M ^c  

^a UNIVERSITY OF TEXAS AT AUSTIN   (United States)

^b DUKE UNIVERSITY   (United States)

^c UNIVERSITY OF MICHIGAN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84937332376     PISSN: 10510974     EISSN: 17451035     Source Type: Journal    
DOI: 10.1080/10510970009388534     Document Type: Article

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