TQM and labor-management cooperation - A noble experiment for the public sector

International Journal of Public Administration

Volumn 19, Issue 10, 1996, Pages 1845-1863

  Loney, Timothy J ^a  

^a US General Service Administration   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84937279769     PISSN: 01900692     EISSN: 15324265     Source Type: Journal    
DOI: 10.1080/01900699608525167     Document Type: Article

References (25)

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3. Nulty, Peter. 1993. Look What the Unions Want Now. Fortune, February: 128
4. Hyde, Al. 1992. The Proverbs of TQM: Recharting the Path to Quality Improvement in the Public Sector. Public Productivity and Management Review, 16 Fall: 26
5. Craft, James A., 1983. Post-Recession Bargaining: Mutualism or Adversarial Relations. Labor Law Journal, 34 July: 43
6. Bluestone. 1983. op. cit, 34 July: 4
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9. U.S. General Accounting Office. 1992. Quality Management Survey of Federal Organizations Washington, DC
10. Kochan. 1992. op. cit,: 454
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17. Cooke. 1988. op. cit,: 5
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19. Johnston, Kenneth B., 1991. “ The Shadow Organization ”. In Reference Paper, Miami: Kaset International.
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24. Loney, Timothy. 1988. Public Sector Labor Relations Research 1963-1988. paper, presented at the International Conference of the International Personnel Management Association. 1988, New Orleans. Loney, Timothy. “TQM and Labor-Management Cooperation: A New Challenge.” The Public Manager 23 Summer 1994):23-26
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