More than half the families of mobile intensive care unit patients experience inadequate communication with physicians

Intensive Care Medicine

Volumn 41, Issue 7, 2015, Pages 1291-1298

  Debaty, Guillaume ^a,b   Ageron, François Xavier ^c   Minguet, Laetitia ^a   Courtiol, Guillaume ^c   Escallier, Christophe ^d   Henniche, Adeline ^e   Maignan, Maxime ^a,b   Briot, Raphaël ^a,b   Carpentier, Françoise ^a   Savary, Dominique ^b   Labarere, José ^a   Danel, Vincent ^a  

^a GRENOBLE UNIVERSITY HOSPITAL   (France)

^b LABORATOIRE TIMC IMAG   (France)

^c Annecy General Hospital   (France)

^d Voiron Regional Hospital   (France)

^e Hôpitaux du Pays du Mont Blanc   (France)

Author keywords

Communication; Emergency medical service; Family members; Family needs; Family understanding; Information; Severity assessment

Indexed keywords

ADULT; AMBULANCE; ARTICLE; CLINICAL CLASSIFICATION OF OUT OF HOSPITAL EMERGENCY PATIENTS SCALE; COMPREHENSION; CRITICALLY ILL PATIENT; CROSS-SECTIONAL STUDY; DISEASE SEVERITY; EMERGENCY HEALTH SERVICE; FAMILY; FEMALE; FRANCE; HEALTH STATUS; HUMAN; INTENSIVE CARE UNIT; INTERPERSONAL COMMUNICATION; INTERVIEW; MAJOR CLINICAL STUDY; MALE; MEDICAL INFORMATION; MOBILE INTENSIVE CARE UNIT; NURSE; OBSERVATIONAL STUDY; OUTCOME ASSESSMENT; PATIENT CARE; PHYSICIAN; RATING SCALE; EDUCATIONAL STATUS; HUMAN RELATION; INTENSIVE CARE; MULTIVARIATE ANALYSIS; SEVERITY OF ILLNESS INDEX;

ADULT; COMMUNICATION; CRITICAL CARE; CROSS-SECTIONAL STUDIES; EDUCATIONAL STATUS; EMERGENCY MEDICAL SERVICES; FAMILY; FEMALE; FRANCE; HUMANS; INTENSIVE CARE UNITS; MALE; MULTIVARIATE ANALYSIS; PROFESSIONAL-FAMILY RELATIONS; SEVERITY OF ILLNESS INDEX;

EID: 84933278369     PISSN: 03424642     EISSN: 14321238     Source Type: Journal    
DOI: 10.1007/s00134-015-3890-2     Document Type: Article

References (27)

1. Azoulay E, Pochard F, Chevret S, Jourdain M, Bornstain C, Wernet A, Cattaneo I, Annane D, Brun F, Bollaert PE, Zahar JR, Goldgran-Toledano D, Adrie C, Joly LM, Tayoro J, Desmettre T, Pigne E, Parrot A, Sanchez O, Poisson C, Le Gall JR, Schlemmer B, Lemaire F (2002) Impact of a family information leaflet on effectiveness of information provided to family members of intensive care unit patients: a multicenter, prospective, randomized, controlled trial. Am J Respir Crit Care Med 165:438–442
2. Heyland DK, Cook DJ, Rocker GM, Dodek PM, Kutsogiannis DJ, Peters S, Tranmer JE, O’Callaghan CJ (2003) Decision-making in the ICU: perspectives of the substitute decision-maker. Intensive Care Med 29:75–82
3. Azoulay E, Sprung CL (2004) Family-physician interactions in the intensive care unit. Crit Care Med 32:2323–2328
4. Schleyer AM, Curtis JR (2013) Family satisfaction in the ICU: why should ICU clinicians care? Intensive Care Med 39:1143–1145
5. Breen CM, Abernethy AP, Abbott KH, Tulsky JA (2001) Conflict associated with decisions to limit life-sustaining treatment in intensive care units. J Gen Intern Med 16:283–289
6. Fins JJ, Solomon MZ (2001) Communication in intensive care settings: the challenge of futility disputes. Crit Care Med 29:N10–N15
7. Leveau P, Berna C, Labenne B, Benoit P, Pignon P, Italiano C, Macher J-M, Alauze C, Ackermann P-J (2001) National validation of the clinical classification of out-of-hospital emergency patients (CCMS). J Eur Urgences 14:121–127
8. Azoulay E, Chevret S, Leleu G, Pochard F, Barboteu M, Adrie C, Canoui P, Le Gall JR, Schlemmer B (2000) Half the families of intensive care unit patients experience inadequate communication with physicians. Crit Care Med 28:3044–3049
9. Cohen J (1968) Weighted kappa: nominal scale agreement with provision for scaled disagreement or partial credit. Psychol Bull 70:213–220
10. Boca-Melki F, Ellena U, Pamart P, Pollet D (2008) Exemple d’une démarche d’évaluation qualitative au SMUR de Cambrai: enquête de satisfaction auprès des patients et des familles de patients. J Euro Urgences 21:A62
11. Claessens Y-E, Kierzek G, Ray P, Elie C, Perruche F, Thys F, Bleichner G, Roy P-M, Schmidt J, Gayet A (2009) Depression influences the comprehension of patients in the emergency department. J Euro Urgences 22:38–43
12. Chappuy H, Taupin P, Dimet J, Claessens YE, Treluyer JM, Cheron G, Groupe Francophone de R, Urgences P (2012) Do parents understand the medical information provided in paediatric emergency departments? A prospective multicenter study. Acta Paediatr 101:1089–1094
13. White DB, Engelberg RA, Wenrich MD, Lo B, Curtis JR (2007) Prognostication during physician-family discussions about limiting life support in intensive care units. Crit Care Med 35:442–448
14. LeClaire MM, Oakes JM, Weinert CR (2005) Communication of prognostic information for critically ill patients. Chest 128:1728–1735
15. Pochard F, Azoulay E, Chevret S, Lemaire F, Hubert P, Canoui P, Grassin M, Zittoun R, le Gall J-R, Dhainaut JF (2001) Symptoms of anxiety and depression in family members of intensive care unit patients: ethical hypothesis regarding decision-making capacity. Crit Care Med 29:1893–1897
16. Galeano A, Ferrandiere M, Blond MH, Lecuyer AI, Duchene S, Laffon M, Mercier C (2005) Evaluation of the information given to parents during the planned preanaesthetic consultation in a paediatric hospital. Ann Fr Anesth Reanim 24:1334–1342
17. Reboul-Marty J, Thoreux P, Debien M, Roynard J, Durand M, Languillat G (2000) Can patients’ satisfaction be assessed in an emergency unit? Reanimation Urgences 9:331–338
18. Maillet RJ, Pata I, Grossman S (1993) A strategy for decreasing anxiety of ICU transfer patients and their families. Nursingconnections 6:5–8
19. Medland JJ, Ferrans CE (1998) Effectiveness of a structured communication program for family members of patients in an ICU. Am J Crit Care 7:24–29
20. Robinson SM, Mackenzie-Ross S, Campbell Hewson GL, Egleston CV, Prevost AT (1998) Psychological effect of witnessed resuscitation on bereaved relatives. Lancet 352:614–617
21. Henneman EA, McKenzie JB, Dewa CS (1992) An evaluation of interventions for meeting the information needs of families of critically ill patients. Am J Crit Care 1:85–93
22. Molter NC (1979) Needs of relatives of critically ill patients: a descriptive study. Heart Lung 8:332–339
23. Daly K, Kleinpell RM, Lawinger S, Casey G (1994) The effect of two nursing interventions on families of ICU patients. Clin Nurs Res 3:414–422
24. Rodriguez RM, Navarrete E, Schwaber J, McKleroy W, Clouse A, Kerrigan SF, Fortman J (2008) A prospective study of primary surrogate decision makers’ knowledge of intensive care. Crit Care Med 36:1633–1636
25. Davis-Martin S (1994) Perceived needs of families of long-term critical care patients: a brief report. Heart Lung 23:515–518
26. Lee LY, Lau YL (2003) Immediate needs of adult family members of adult intensive care patients in Hong Kong. J Clin Nurs 12:490–500
27. Curtis JR, Sprung CL, Azoulay E (2014) The importance of word choice in the care of critically ill patients and their families. Intensive Care Med 40:606–608