Incorporating patient satisfaction metrics in assessing multidisciplinary breast cancer care quality

Southern Medical Journal

Volumn 108, Issue 6, 2015, Pages 372-376

  Harper, Jennifer L ^a   De Costa, Anna Maria A ^a   Garrett Mayer, Elizabeth ^a   Sterba, Katherine R ^a  

^a MEDICAL UNIVERSITY OF SOUTH CAROLINA   (United States)

Author keywords

Breast cancer; patient satisfaction; quality improvement

Indexed keywords

ADULT; AFRICAN AMERICAN; AGE; AGED; BREAST CANCER; CANCER STAGING; CONFERENCE PAPER; EMOTIONAL STABILITY; FEMALE; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HISPANIC; HUMAN; HUMAN RELATION; INTERPERSONAL COMMUNICATION; MAJOR CLINICAL STUDY; PATIENT CARE PLANNING; PATIENT SATISFACTION; PSYCHOLOGICAL ASPECT; RACE; SOCIAL ASPECT; STATISTICAL ANALYSIS; TELEPHONE INTERVIEW; BREAST NEOPLASMS; HEALTH CARE DELIVERY; MIDDLE AGED; NONBIOLOGICAL MODEL; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PSYCHOLOGY; TOTAL QUALITY MANAGEMENT; VERY ELDERLY;

ADULT; AGED; AGED, 80 AND OVER; BREAST NEOPLASMS; DELIVERY OF HEALTH CARE; FEMALE; HUMANS; MIDDLE AGED; MODELS, ORGANIZATIONAL; PATIENT CARE TEAM; PATIENT SATISFACTION; QUALITY IMPROVEMENT; QUALITY OF HEALTH CARE;

EID: 84930977206     PISSN: 00384348     EISSN: 15418243     Source Type: Journal    
DOI: 10.14423/SMJ.0000000000000300     Document Type: Conference Paper

References (7)

1. Institute of Medicine. Delivering High-Quality Cancer Care: Charting a New Course for a System in Crisis. Washington, DC: The National Academies Press; 2013.
2. Fennell ML, Das IP, Clauser S, et al. The organization of multidisciplinary care teams: modeling internal and external influences on cancer care quality. J Natl Cancer Inst Monogr 2010;2010:72-80.
3. National Cancer Institute. Follow-up Care Use Among Survivors (FOCUS) survey. http://cancercontrol.cancer.gov/ocs/resources/focus.html. Accessed May 13, 2015.
4. Arora NK. Interacting with cancer patients: the significance of physicians' communication behavior. Soc Sci Med 2003;57:791-806.
5. Harris PA, Taylor R, Thielke R, et al. Research electronic data capture (REDCap)Va metadata-driven methodology and workflow process for providing translational research informatics support. J Biomed Inform 2009;42:377-381.
6. Holland JC, Bultz BD; National comprehensive Cancer Network (NCCN). The NCCN guideline for distress management: a case for making distress the sixth vital sign. J Natl Compr Canc Netw 2007;5:3-7.
7. Mitchell AJ. Pooled results from 38 analyses of the accuracy of distress thermometer and other ultra-short methods of detecting cancer-related mood disorders. J Clin Oncol 2007;25:4670-4681.