Attitudes and behaviours towards web accessibility and ageing: Results of an industry survey

Gerontechnology

Volumn 13, Issue 3, 2015, Pages 337-344

  Gilbertson, T ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

Guidelines; Standards; Web accessibility

Indexed keywords

EID: 84930353309     PISSN: 15691101     EISSN: 1569111X     Source Type: Journal    
DOI: 10.4017/gt.2015.13.3.004.00     Document Type: Article

References (28)

1. Czaja SJ, Charness N, Fisk AD, Hertzog C, Nair S, Rogers W, Sharit J. Factors predicting the use of technology: Findings from the center for research and education on aging and technology enhancement (CREATE). Psychology and Aging 2006;21(2):333-334,352; doi:10.1037/0882-7974.21.2.333
2. UK Cabinet Office. Enabling a digitally United Kingdom. Updated 2004; http://webarchive.nationalarchives.gov.uk/+/http://www.cabinetoffice.gov.uk/media/cabinetoffice/corp/assets/publications/reports/digital/digitalframe.pdf; retrieved January 5, 2014
3. Damodaran L, Olphert W. Sustaining digital engagement: Some emerging issues. Nottingham: Digital Futures; 2010
4. Olphert W, Damodaran L. Older people and digital disengagement: A fourth digital divide? Gerontology 2013;59(6):564-570; doi:10.1159/000353630
5. Office for National Statistics (United Kingdom). Internet access quarterly update. Updated 2011; http://www.statistics.gov.uk/articles/nojournal/internet-access-q1-2011.pdf; retrieved January 5, 2014
6. Web Accessibility Initiative. Web content accessibility guidelines (WCAG) 2.0. Updated 2008; www.w3.org/TR/WCAG20/; retrieved June 20, 2011
7. Web Accessibility Initiative. Introduction to web accessibility. Updated 2005; www.w3.org/WAI/intro/accessibility.php; retrieved June 16, 2011
8. Web Accessibility Initiative. Web content accessibility guidelines 1.0. Updated 1999; http://www.w3.org/TR/WCAG10/; retrieved 2013
9. Web Accessibility Initiative: Ageing Education and Harmonisation. Web accessibility for older users: A literature review. Updated 2008; www.w3.org/TR/wai-age-literature/#training; retrieved June 24, 2011
10. Web Accessibility Initiative. Developing websites for older people: How web content accessibility guidelines (WCAG) 2.0 applies. Updated 2010; www.w3.org/WAI/older-users/developing.html; retrieved July 6, 2011
11. Hanson VL. Age and web access: The next generation. Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A) -W4A '09; 2009:7-15; doi:10.1145/1535654.1535658
12. Sayago S, Blat J. An ethnographical study of the accessibility barriers in the everyday interactions of older people with the web. Universal Access in the Information Society 2011;10(4):359-371; doi:10.1007/s10209-011-0221-4
13. Lim CSC. Designing inclusive ICT products for older users: Taking into account the technology generation effect. Journal of Engineering Design 2010;21(2-3):189-206; doi:10.1080/09544820903317001
14. Age Concern. Introducing another world: Older people and digital inclusion. Updated 2009; www.ageuk.org.uk/Documents/ENGB/Digtial%20exclusion%20in%20later%20life%20-%20Research%20Report%20FINAL.pdf?dtrk=true; retrieved October 28, 2013
15. Gregor P, Newell AF. Designing for dynamic diversity: Making accessible interfaces for older people. In: Proceedings of the 2001 EC/NSF workshop on Universal accessibility of ubiquitous computing: providing for the elderly. 2001:90-92; doi:10.1145/564526.564550
16. Sayago S, Guijarro J, Blat J. Selective attention in web forms: An exploratory case study with older people. Behaviour & Information Technology 2012;31(2):171-184; doi:10.1080/01449291003767920.
17. Chin J, Fu W. Interactive effects of age and interface differences on search strategies and performance. In: Proceedings of the 28th international conference on Human factors in computing systems -CHI '10. 2010:403-412; doi:10.1145/1753326.1753387
18. Sloan D. Two cultures? The disconnect between the web standards movement and research-based web design guidelines for older people. Gerontechnology. 2006;5(2):106-112; doi:10.4017/gt.2006.05.02.007.00
19. Baruch Y, Holtom BC. Survey response rate levels and trends in organizational research. Human Relations. 2008;61(8):1139-1160; doi:10.1177/0018726708094863
20. Bristol University. BOS: Bristol Online Surveys. Available from: http://www.survey.bris.ac.uk/
21. Office for National Statistics. UK business: Activity, size and location. 2013; www.ons.gov.uk/ons/rel/bus-register/uk-business/2013/index.html; retrieved May 1, 2014
22. Gregor P, Newell AF. Designing for dynamic diversity: making accessible interfaces for older people. Proceedings of the 2001 EC/NSF workshop on Universal accessibility of ubiquitous computing: Providing for the elderly. New York: ACM; 2001; p 90
23. Hanson V. Invited talk -SIGCHI Social Impact award: The once and future state of accessible interfaces. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York: ACM; 2008; doi:10.1145/1535654.1535658
24. Sayago S, Camacho L, Blat J. Evaluation of techniques defined in WCAG 2.0 with older people. In: Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A). 2009:79-82; doi:10.1145/1535654.1535673
25. Carpenter BD, Buday S. Computer use among older adults in a naturally occurring retirement community. Computers in Human Behaviour 2007;23(6):3012-3024; doi:10.1016/j.chb.2006.08.015
26. Office for National Statistics (UK). Internet access -households and individuals, 2014; www.ons.gov.uk/ons/rel/rdit2/internet-access---households-andindividuals/2014/index.html; retrieved February 12, 2014
27. Marcotte E. Responsive Web Design. A List Apart; http://alistapart.com/article/responsive-webdesign; retrieved January 26, 2015
28. Gilbertson T. Industry attitudes and behaviour towards web accessibility in general and age-related change in particular and the validation of a virtual third-age simulator for web accessibility training for students and professionals. Unpublished doctoral dissertation, Loughborough University; 2014