메뉴 건너뛰기




Volumn , Issue , 2002, Pages 11-21

WHAT DO THEY WANT? MOTIVATING CONSUMERS TO DISCLOSE PERSONAL INFORMATION TO INTERNET BUSINESSES

Author keywords

extrinsic motivator; information disclosure; Information privacy; Internet businesses; intrinsic motivator

Indexed keywords

DATA PRIVACY; INFORMATION DISSEMINATION; INFORMATION SYSTEMS;

EID: 84928601187     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (17)

References (65)
  • 1
    • 0035624897 scopus 로고    scopus 로고
    • Pursuing the Value-Conscious Consumer: Store Brands Versus National Brand Promotions
    • , pp
    • Ailawadi, K. L., Neslin, S. A., and Gedenk, K. “Pursuing the Value-Conscious Consumer: Store Brands Versus National Brand Promotions,” Journal of Marketing (65:1), 2001, pp. 71-89.
    • (2001) Journal of Marketing , vol.65 , Issue.1 , pp. 71-89
    • Ailawadi, K.L.1    Neslin, S.A.2    Gedenk, K.3
  • 2
    • 21344485409 scopus 로고
    • Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value
    • , pp
    • Babin, B. J., Darben, W. R., and Griffin, M. “Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value,” Journal of Consumer Research (20:1), 1994, pp. 644-656.
    • (1994) Journal of Consumer Research , vol.20 , Issue.1 , pp. 644-656
    • Babin, B.J.1    Darben, W.R.2    Griffin, M.3
  • 4
    • 34249927777 scopus 로고
    • Measuring the Hedonic and Utilitarian Sources of Consumer Attitudes
    • , pp
    • Batra, R., and Ahtola, O. T. “Measuring the Hedonic and Utilitarian Sources of Consumer Attitudes,” Marketing Letters (22:3), 1990, pp. 159-170.
    • (1990) Marketing Letters , vol.22 , Issue.3 , pp. 159-170
    • Batra, R.1    Ahtola, O.T.2
  • 5
    • 0029304103 scopus 로고
    • The Need to Belong: Desire for Interpersonal Attachments as a Fundamental Human Motivation
    • , pp
    • Baumeister, R. F., and Leary, M. R. “The Need to Belong: Desire for Interpersonal Attachments as a Fundamental Human Motivation,” Psychological Bulletin (117:3), 1995, pp. 497-529.
    • (1995) Psychological Bulletin , vol.117 , Issue.3 , pp. 497-529
    • Baumeister, R.F.1    Leary, M.R.2
  • 6
    • 0030121894 scopus 로고    scopus 로고
    • Exploratory Consumer Buying Behavior: Conceptualization and Measurement
    • , pp
    • Baumgartner, H., and Steenkamp, J. E. M. “Exploratory Consumer Buying Behavior: Conceptualization and Measurement,” Journal of Research in Marketing (13:1), 1996, pp. 121-137.
    • (1996) Journal of Research in Marketing , vol.13 , Issue.1 , pp. 121-137
    • Baumgartner, H.1    Steenkamp, J.E.M.2
  • 7
    • 0000285530 scopus 로고
    • Measurement of Consumer Susceptibility to Interpersonal Influence
    • , pp
    • Bearden, W. O., Netemeyer, R. G., and Teel, J. E. “Measurement of Consumer Susceptibility to Interpersonal Influence,” Journal of Consumer Research (15:4), 1989, pp. 473-481.
    • (1989) Journal of Consumer Research , vol.15 , Issue.4 , pp. 473-481
    • Bearden, W.O.1    Netemeyer, R.G.2    Teel, J.E.3
  • 8
    • 0030486451 scopus 로고    scopus 로고
    • Enhancing Helping Behavior: An Integrative Framework for Promotion Planning
    • , pp
    • Bendapudi, N., Singh, S. N., and Bendapudi, V. “Enhancing Helping Behavior: An Integrative Framework for Promotion Planning,” Journal of Marketing (60:3), 1996, pp. 33-49.
    • (1996) Journal of Marketing , vol.60 , Issue.3 , pp. 33-49
    • Bendapudi, N.1    Singh, S.N.2    Bendapudi, V.3
  • 9
    • 0001794061 scopus 로고    scopus 로고
    • On Risk, Convenience, and Internet Shopping Behavior
    • , pp
    • Bhatnagar, A., Misra, S., and Rao, H. R. “On Risk, Convenience, and Internet Shopping Behavior,” Communications of the ACM (43:11), 2000, pp. 98-105.
    • (2000) Communications of the ACM , vol.43 , Issue.11 , pp. 98-105
    • Bhatnagar, A.1    Misra, S.2    Rao, H.R.3
  • 10
    • 33751224822 scopus 로고
    • Covergent and Discriminant Validation by the Multitrait-Multimethod Matrix
    • , pp
    • Campbell, D. T., and Fiske, D. W. “Covergent and Discriminant Validation by the Multitrait-Multimethod Matrix,” Psychology Bulletin (56:9), 1959, pp. 81-105.
    • (1959) Psychology Bulletin , vol.56 , Issue.9 , pp. 81-105
    • Campbell, D.T.1    Fiske, D.W.2
  • 11
    • 0034363120 scopus 로고    scopus 로고
    • A Benefit Congruency Framework of Sales Promotion Effectiveness
    • , pp
    • Chandon, P., Wansink, B., and Laurent, G. “A Benefit Congruency Framework of Sales Promotion Effectiveness,” Journal of Marketing (64:4), 2000, pp. 65-81.
    • (2000) Journal of Marketing , vol.64 , Issue.4 , pp. 65-81
    • Chandon, P.1    Wansink, B.2    Laurent, G.3
  • 12
    • 0001878819 scopus 로고
    • A Paradigm for Developing Better Measures of Marketing Constructs
    • , pp
    • Churchill, G. A. “A Paradigm for Developing Better Measures of Marketing Constructs,” Journal of Marketing Research (16:1), 1979, pp. 64-73.
    • (1979) Journal of Marketing Research , vol.16 , Issue.1 , pp. 64-73
    • Churchill, G.A.1
  • 13
    • 0015747509 scopus 로고
    • Self-Disclosure: A Literature Review
    • , pp
    • Cozby, P. C. “Self-Disclosure: A Literature Review,” Psychological Bulletin (79:2), 1973, pp. 73-91.
    • (1973) Psychological Bulletin , vol.79 , Issue.2 , pp. 73-91
    • Cozby, P.C.1
  • 14
    • 58149438731 scopus 로고
    • Construct Validity in Psychological Tests
    • , pp
    • Cronbach, L. J., and Meehl, P. E. “Construct Validity in Psychological Tests,” Psychological Bulletin (52:2), 1955, pp. 281-302.
    • (1955) Psychological Bulletin , vol.52 , Issue.2 , pp. 281-302
    • Cronbach, L.J.1    Meehl, P.E.2
  • 16
    • 0001501223 scopus 로고
    • “How Did They Get My Name? An Exploratory Investigation of Consumer Attitudes Toward Secondary Information Use
    • , pp
    • Culnan, M. J. “How Did They Get My Name? An Exploratory Investigation of Consumer Attitudes Toward Secondary Information Use,” MIS Quarterly (17:3), 1993, pp. 341-361.
    • (1993) MIS Quarterly , vol.17 , Issue.3 , pp. 341-361
    • Culnan, M.J.1
  • 17
    • 0033464665 scopus 로고    scopus 로고
    • Information Privacy Concerns, Procedural Fairness, and Impersonal Trust: An Empirical Investigation
    • , pp
    • Culnan, M. J., and Armstrong, P. K. “Information Privacy Concerns, Procedural Fairness, and Impersonal Trust: An Empirical Investigation,” Organization Science (10:1), 1999, pp. 104-114.
    • (1999) Organization Science , vol.10 , Issue.1 , pp. 104-114
    • Culnan, M.J.1    Armstrong, P.K.2
  • 18
    • 0000685776 scopus 로고
    • In-Home Shopping: Are There Consumer Segments?
    • , pp
    • Darian, J. C. “In-Home Shopping: Are There Consumer Segments?,” Journal of Retailing (63:2), 1977, pp. 163-186.
    • (1977) Journal of Retailing , vol.63 , Issue.2 , pp. 163-186
    • Darian, J.C.1
  • 19
    • 84991149383 scopus 로고
    • Extrinsic and Intrinsic Motivation to Use Computers in the Workplace
    • , pp
    • Davis, F. D., Bagozzi R. P., and Warshaw P. R. “Extrinsic and Intrinsic Motivation to Use Computers in the Workplace,” Journal of Applied Social Psychology (22:14), 1992, pp. 1111-1132.
    • (1992) Journal of Applied Social Psychology , vol.22 , Issue.14 , pp. 1111-1132
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 20
    • 0034342813 scopus 로고    scopus 로고
    • Consumer Choice Between Hedonic and Utilitarian Goods
    • , pp
    • Dhar, R., and Wertenbrooh, K. “Consumer Choice Between Hedonic and Utilitarian Goods,” Journal of Marketing Research (37:1), 2000, pp. 60-71.
    • (2000) Journal of Marketing Research , vol.37 , Issue.1 , pp. 60-71
    • Dhar, R.1    Wertenbrooh, K.2
  • 21
    • 38349098597 scopus 로고    scopus 로고
    • A Dichotomy of Privacy: Personal and Professional Attitudes of Marketers
    • , pp
    • Esrock, S. L., and Ferre, J. P. “A Dichotomy of Privacy: Personal and Professional Attitudes of Marketers,” Business and Society Review (104:1), 1999, pp. 107-120.
    • (1999) Business and Society Review , vol.104 , Issue.1 , pp. 107-120
    • Esrock, S.L.1    Ferre, J.P.2
  • 22
    • 0000009769 scopus 로고
    • Structural Equation Models with Unobservable Variables and Measurement Errors
    • , pp
    • Fornell, C., and Larcker, D. F. “Structural Equation Models with Unobservable Variables and Measurement Errors,” Journal of Marketing Research (18:1), 1981, pp. 39-50.
    • (1981) Journal of Marketing Research , vol.18 , Issue.1 , pp. 39-50
    • Fornell, C.1    Larcker, D.F.2
  • 23
    • 0000426285 scopus 로고
    • Privacy: Recognition of a Consumer Right
    • , pp
    • Goodwin, C. “Privacy: Recognition of a Consumer Right,” Journal of Public Policy and Marketing (10:1), 1991, pp. 149-166.
    • (1991) Journal of Public Policy and Marketing , vol.10 , Issue.1 , pp. 149-166
    • Goodwin, C.1
  • 24
    • 0030622127 scopus 로고    scopus 로고
    • The Coming Battle for Consumer Information
    • , pp
    • Hagel, J., and Rayport, J. F. “The Coming Battle for Consumer Information,” Harvard Business Review (75:1), 1997, pp. 53-65.
    • (1997) Harvard Business Review , vol.75 , Issue.1 , pp. 53-65
    • Hagel, J.1    Rayport, J.F.2
  • 26
    • 2442554006 scopus 로고
    • A Typology of Consumer Needs
    • , pp
    • Hanna, J. G. “A Typology of Consumer Needs,” Research in Marketing (3:1), 1980, pp. 83-104.
    • (1980) Research in Marketing , vol.3 , Issue.1 , pp. 83-104
    • Hanna, J.G.1
  • 27
    • 0001534689 scopus 로고
    • Innovativeness, Novelty Seeking, and Consumer Creativity
    • , pp
    • Hirschman, E. C. “Innovativeness, Novelty Seeking, and Consumer Creativity,” Journal of Consumer Research (7:3), 1980, pp. 283-295.
    • (1980) Journal of Consumer Research , vol.7 , Issue.3 , pp. 283-295
    • Hirschman, E.C.1
  • 28
    • 0002020889 scopus 로고
    • Hedonic Consumption: Emerging Concepts, Methods and Propositions
    • , pp
    • Hirschman, E. C., and Holbrook, M. B. “Hedonic Consumption: Emerging Concepts, Methods and Propositions,” Journal of Marketing (46:3), 1982, pp. 92-101.
    • (1982) Journal of Marketing , vol.46 , Issue.3 , pp. 92-101
    • Hirschman, E.C.1    Holbrook, M.B.2
  • 31
    • 0001488717 scopus 로고
    • The Effect of Task Demands and Graphical Format on Information Processing Strategies
    • , pp
    • Jarvenpaa, S. “The Effect of Task Demands and Graphical Format on Information Processing Strategies,” Management Science (35:3), 1989, pp. 285-303.
    • (1989) Management Science , vol.35 , Issue.3 , pp. 285-303
    • Jarvenpaa, S.1
  • 33
    • 0347824771 scopus 로고
    • Rational Behavior and Economic Behavior
    • , pp
    • Katona, G. “Rational Behavior and Economic Behavior,” Psychological Bulletin (60:5), 1953, pp. 307-318.
    • (1953) Psychological Bulletin , vol.60 , Issue.5 , pp. 307-318
    • Katona, G.1
  • 34
    • 84993660913 scopus 로고
    • Privacy as a Concept and a Social Issue: A Multidimensional Developmental Theory
    • , pp
    • Laufer, R. S., and Wolfe M. “Privacy as a Concept and a Social Issue: A Multidimensional Developmental Theory,” Journal of Social Issues (33:3), 1977, pp. 22-42.
    • (1977) Journal of Social Issues , vol.33 , Issue.3 , pp. 22-42
    • Laufer, R.S.1    Wolfe, M.2
  • 35
    • 0001650449 scopus 로고
    • Symbols for Sale
    • , pp
    • Levy, S. J. “Symbols for Sale,” Harvard Business Review (37:7), 1959, pp. 117-124.
    • (1959) Harvard Business Review , vol.37 , Issue.7 , pp. 117-124
    • Levy, S.J.1
  • 38
    • 0034418444 scopus 로고    scopus 로고
    • Information Privacy: Corporate Management and National Regulation
    • , pp
    • Milberg, S. J., Smith, H. J., and Burke, S. J. “Information Privacy: Corporate Management and National Regulation,” Organization Science (11:1), 2000, pp. 35-57.
    • (2000) Organization Science , vol.11 , Issue.1 , pp. 35-57
    • Milberg, S.J.1    Smith, H.J.2    Burke, S.J.3
  • 39
    • 21344485586 scopus 로고
    • Direct Mail Privacy-Efficiency Tradeoffs Within an Implied Social Contract
    • , pp
    • Milne, G. R., and Gorden, M. E. “Direct Mail Privacy-Efficiency Tradeoffs Within an Implied Social Contract,” Journal of Public Policy and Marketing (12:3), 1993, pp. 205-215.
    • (1993) Journal of Public Policy and Marketing , vol.12 , Issue.3 , pp. 205-215
    • Milne, G.R.1    Gorden, M.E.2
  • 40
    • 0001723577 scopus 로고
    • A Causal Model of Consumer Involvement
    • , pp
    • Mittal, B., and Lee M. S. “A Causal Model of Consumer Involvement,” Journal of Economic Psychology (10:3), 1989, pp. 363-389.
    • (1989) Journal of Economic Psychology , vol.10 , Issue.3 , pp. 363-389
    • Mittal, B.1    Lee, M.S.2
  • 41
    • 73449149291 scopus 로고
    • Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
    • , pp
    • Moore, G. C., and Benbasat, I. “Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation,” Information Systems Research (2:2), 1991, pp. 192-222.
    • (1991) Information Systems Research , vol.2 , Issue.2 , pp. 192-222
    • Moore, G.C.1    Benbasat, I.2
  • 42
    • 2342496000 scopus 로고    scopus 로고
    • Direct Marketing and the Use of Individual-Level Consumer Information: Determining How and When Privacy Matters
    • , pp
    • Nowak, G. J., and Phelps, J. “Direct Marketing and the Use of Individual-Level Consumer Information: Determining How and When Privacy Matters,” Journal of Direct Marketing (11:4), 1997, pp. 94-109.
    • (1997) Journal of Direct Marketing , vol.11 , Issue.4 , pp. 94-109
    • Nowak, G.J.1    Phelps, J.2
  • 44
    • 0000068138 scopus 로고
    • Consumer Responses to Advertising: The Effects of Ad Content, Emotions, and Attitude Toward the Ad on Viewing Time
    • , pp
    • Olney, T. J., Holbrook, M. B., and Batra, R. “Consumer Responses to Advertising: The Effects of Ad Content, Emotions, and Attitude Toward the Ad on Viewing Time,” Journal of Consumer Research (17:4), 1991, pp. 440-453.
    • (1991) Journal of Consumer Research , vol.17 , Issue.4 , pp. 440-453
    • Olney, T.J.1    Holbrook, M.B.2    Batra, R.3
  • 45
    • 0034394385 scopus 로고    scopus 로고
    • Privacy Concerns and Consumer Willingness to Provide Personal Information
    • , pp
    • Phelps, J., Nowak, G. J., and Ferrell, E. “Privacy Concerns and Consumer Willingness to Provide Personal Information,” Journal of Public Policy and Marketing (19:1), 2000, pp. 27-41.
    • (2000) Journal of Public Policy and Marketing , vol.19 , Issue.1 , pp. 27-41
    • Phelps, J.1    Nowak, G.J.2    Ferrell, E.3
  • 47
    • 21844507388 scopus 로고
    • Special Possessions and the Expression of Material Values
    • , pp
    • Richins, M. L. “Special Possessions and the Expression of Material Values,” Journal of Consumer Research (21:3), 1994, pp. 522-533.
    • (1994) Journal of Consumer Research , vol.21 , Issue.3 , pp. 522-533
    • Richins, M.L.1
  • 48
    • 0042291027 scopus 로고
    • A Consumer Values Orientation for Materialism and Its Measurement: Scale Development and Validation
    • , pp
    • Richins, M. L., and Dawson, S. “A Consumer Values Orientation for Materialism and Its Measurement: Scale Development and Validation,” Journal of Consumer Research (19:3), 1992, pp. 303-316.
    • (1992) Journal of Consumer Research , vol.19 , Issue.3 , pp. 303-316
    • Richins, M.L.1    Dawson, S.2
  • 49
    • 38249019834 scopus 로고
    • The Role of Attitude Objects in Attitude Functions
    • , pp
    • Shavitt, S. “The Role of Attitude Objects in Attitude Functions,” Journal of Experimental Social Psychology (26:2), 1990, pp. 124-148.
    • (1990) Journal of Experimental Social Psychology , vol.26 , Issue.2 , pp. 124-148
    • Shavitt, S.1
  • 51
    • 0001561946 scopus 로고
    • Self-Concept in Consumer Behavior: A Critical Review
    • , pp
    • Sirgy, M. J. “Self-Concept in Consumer Behavior: A Critical Review,” Journal of Consumer Research (9:4), 1992, pp. 287-300.
    • (1992) Journal of Consumer Research , vol.9 , Issue.4 , pp. 287-300
    • Sirgy, M.J.1
  • 52
    • 0000981743 scopus 로고    scopus 로고
    • Information Privacy: Measuring Individuals’ Concerns About Organizational Practices
    • , pp
    • Smith, H. J., Milberg, S. J., and Burke, S. J. “Information Privacy: Measuring Individuals’ Concerns About Organizational Practices,” MIS Quarterly (20:2), 1996, pp. 167-196.
    • (1996) MIS Quarterly , vol.20 , Issue.2 , pp. 167-196
    • Smith, H.J.1    Milberg, S.J.2    Burke, S.J.3
  • 53
    • 0001154580 scopus 로고
    • The Role of Products as Social Stimuli: A Symbolic Interactionism Perspective
    • , pp
    • Solomon, M. R. “The Role of Products as Social Stimuli: A Symbolic Interactionism Perspective,” Journal of Consumer Research (10:4), 1983, pp. 319-329.
    • (1983) Journal of Consumer Research , vol.10 , Issue.4 , pp. 319-329
    • Solomon, M.R.1
  • 54
    • 0036004583 scopus 로고    scopus 로고
    • An Empirical Examination of the Concern for Information Privacy Instrument
    • , pp
    • Stewart, K. A., and Segars, A. H. “An Empirical Examination of the Concern for Information Privacy Instrument,” Information Systems Research (13:1), 2002, pp. 36-49.
    • (2002) Information Systems Research , vol.13 , Issue.1 , pp. 36-49
    • Stewart, K.A.1    Segars, A.H.2
  • 55
    • 0001129346 scopus 로고
    • The Development of Utility Theory II
    • , pp
    • Stigler, G. J. “The Development of Utility Theory II,” Journal of Political Economy (58:5), 1950, pp. 373-396.
    • (1950) Journal of Political Economy , vol.58 , Issue.5 , pp. 373-396
    • Stigler, G.J.1
  • 56
    • 0011545503 scopus 로고
    • Relationship between Introversion-Extraversion, Values Regarding Control Over Information, and Perceptions of Invasion of Privacy
    • , pp
    • Stone, D. L. “Relationship between Introversion-Extraversion, Values Regarding Control Over Information, and Perceptions of Invasion of Privacy,” Perceptual and Motor Skills (62:1), 1986, pp. 371-376.
    • (1986) Perceptual and Motor Skills , vol.62 , Issue.1 , pp. 371-376
    • Stone, D.L.1
  • 57
    • 0000920697 scopus 로고
    • A Field Experiment Comparing Information-Privacy Values, Beliefs, and Attitudes Across Several Types of Organizations
    • , pp
    • Stone, E. F., Gardner, D. G., Gueutal, H. G., and McClure, S. “A Field Experiment Comparing Information-Privacy Values, Beliefs, and Attitudes Across Several Types of Organizations,” Journal of Applied Psychology (67:3), 1983, pp. 459-468.
    • (1983) Journal of Applied Psychology , vol.67 , Issue.3 , pp. 459-468
    • Stone, E.F.1    Gardner, D.G.2    Gueutal, H.G.3    McClure, S.4
  • 58
    • 0000322208 scopus 로고
    • Privacy in Organizations: Theoretical Issues, Research Findings, and Protection Mechanisms
    • , pp
    • Stone, E. F., and Stone D. L. “Privacy in Organizations: Theoretical Issues, Research Findings, and Protection Mechanisms,” Research in Personnel and Human Resources Management (8:3), 1990, pp. 349-411.
    • (1990) Research in Personnel and Human Resources Management , vol.8 , Issue.3 , pp. 349-411
    • Stone, E.F.1    Stone, D.L.2
  • 59
    • 55249123249 scopus 로고
    • Validating Instruments in MIS Research
    • , pp
    • Straub, D. W. “Validating Instruments in MIS Research,” MIS Quarterly (13:2), 1989, pp. 147-169.
    • (1989) MIS Quarterly , vol.13 , Issue.2 , pp. 147-169
    • Straub, D.W.1
  • 60
    • 0001710569 scopus 로고    scopus 로고
    • Consumer Perceived Value: The Development of a Multiple Item Scale
    • , pp
    • Sweeney, J. C., and Soutar, G. N. “Consumer Perceived Value: The Development of a Multiple Item Scale,” Journal of Retailing, (77:2), 2001, pp. 203-220.
    • (2001) Journal of Retailing , vol.77 , Issue.2 , pp. 203-220
    • Sweeney, J.C.1    Soutar, G.N.2
  • 62
    • 0001640545 scopus 로고
    • On the Meaning of Leisure: An Investigation of Some Determinants of the Subjective Experience
    • , pp
    • Unger, L. S., and Kernan J. B. “On the Meaning of Leisure: An Investigation of Some Determinants of the Subjective Experience,” Journal of Consumer Research (9:4), 1983, pp. 381-392.
    • (1983) Journal of Consumer Research , vol.9 , Issue.4 , pp. 381-392
    • Unger, L.S.1    Kernan, J.B.2
  • 63
    • 0024023344 scopus 로고
    • Development and Validation of Brief Measures of Positive and Negative Affect: The PANAS Scales
    • , pp
    • Watson, D., Clark L. A., and Tellegen A. “Development and Validation of Brief Measures of Positive and Negative Affect: The PANAS Scales,” Journal of Personality and Social Psychology (54:6), 1988, pp. 1063-1070.
    • (1988) Journal of Personality and Social Psychology , vol.54 , Issue.6 , pp. 1063-1070
    • Watson, D.1    Clark, L.A.2    Tellegen, A.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.