Hospital variation in quality of discharge summaries for patients hospitalized with heart failure exacerbation

Circulation: Cardiovascular Quality and Outcomes

Volumn 8, Issue 1, 2015, Pages 77-86

  Al Damluji, Mohammed Salim ^a   Dzara, Kristina ^a   Hodshon, Beth ^b   Punnanithinont, Natdanai ^d   Krumholz, Harlan M ^b,c,e,f   Chaudhry, Sarwat I ^a,e   Horwitz, Leora I ^g,h  

^a Section of General Internal Medicine   (United States)

^b Section of Cardiovascular Medicine   (United States)

^c ROBERT WOOD JOHNSON FOUNDATION   (United States)

^d ERIE COUNTY MEDICAL CENTER   (United States)

^e YALE NEW HAVEN HOSPITAL   (United States)

^f YALE UNIVERSITY   (United States)

^g NEW YORK UNIVERSITY MEDICAL CENTER   (United States)

^h NEW YORK UNIVERSITY   (United States)

Author keywords

Epidemiology; Heart failure; Quality of healthcare

Indexed keywords

ARTICLE; CONSENSUS; CONTROLLED STUDY; DISEASE EXACERBATION; FOLLOW UP; HEART FAILURE; HOSPITAL; HOSPITAL DISCHARGE; HOSPITAL VARIATION; HOSPITALIZATION; HUMAN; MAJOR CLINICAL STUDY; PHYSICIAN; PRIORITY JOURNAL; RANDOMIZED CONTROLLED TRIAL; TELEMONITORING; CLINICAL TRIAL; DISEASE COURSE; HEALTH CARE DISPARITY; HEALTH CARE QUALITY; INFORMATION DISSEMINATION; MEDICAL RECORD; MULTICENTER STUDY; PATIENT CARE; STANDARDS; TELEMEDICINE; TIME FACTOR; UNITED STATES;

CONTINUITY OF PATIENT CARE; DISEASE PROGRESSION; HEALTHCARE DISPARITIES; HEART FAILURE; HOSPITALIZATION; HOSPITALS; HUMANS; INFORMATION DISSEMINATION; PATIENT DISCHARGE; PATIENT DISCHARGE SUMMARIES; QUALITY INDICATORS, HEALTH CARE; TELEMEDICINE; TIME FACTORS; UNITED STATES;

EID: 84927599232     PISSN: 19417713     EISSN: 19417705     Source Type: Journal    
DOI: 10.1161/CIRCOUTCOMES.114.001227     Document Type: Article

References (41)

1. Chen J, Dharmarajan K, Wang Y, Krumholz HM. National trends in heart failure hospital stay rates, 2001 to 2009. J Am Coll Cardiol. 2013;61:1078-1088. doi: 10.1016/j.jacc.2012.11.057.
2. Ziaeian B, Araujo KL, Van Ness PH, Horwitz LI. Medication reconciliation accuracy and patient understanding of intended medication changes on hospital discharge. J Gen Intern Med. 2012;27:1513-1520. doi: 10.1007/s11606-012-2168-4.
3. Roy CL, Poon EG, Karson AS, Ladak-Merchant Z, Johnson RE, Maviglia SM, Gandhi TK. Patient safety concerns arising from test results that return after hospital discharge. Ann Intern Med. 2005;143:121-128.
4. Moore C, McGinn T, Halm E. Tying up loose ends: discharging patients with unresolved medical issues. Arch Intern Med. 2007;167:1305-1311. doi: 10.1001/archinte.167.12.1305.
5. Sharma G, Fletcher KE, Zhang D, Kuo YF, Freeman JL, Goodwin JS. Continuity of outpatient and inpatient care by primary care physicians for hospitalized older adults. JAMA. 2009;301:1671-1680. doi: 10.1001/jama.2009.517.
6. van Walraven C, Seth R, Austin PC, Laupacis A. Effect of discharge summary availability during post-discharge visits on hospital readmission. J Gen Intern Med. 2002;17:186-192.
7. van Walraven C, Taljaard M, Etchells E, Bell CM, Stiell IG, Zarnke K, Forster AJ. The independent association of provider and information continuity on outcomes after hospital discharge: implications for hospitalists. J Hosp Med. 2010;5:398-405. doi: 10.1002/jhm.716.
8. Hansen LO, Strater A, Smith L, Lee J, Press R, Ward N, Weigelt JA, Boling P, Williams MV. Hospital discharge documentation and risk of rehospitalisation. BMJ Qual Saf. 2011;20:773-778. doi: 10.1136/bmjqs.2010.048470.
9. Bell CM, Schnipper JL, Auerbach AD, Kaboli PJ, Wetterneck TB, Gonzales DV, Arora VM, Zhang JX, Meltzer DO. Association of communication between hospital-based physicians and primary care providers with patient outcomes. J Gen Intern Med. 2009;24:381-386. doi: 10.1007/s11606-008-0882-8.
10. Al-Damluji MS, Dzara K, Hodshon B, Punnanithinont N, Krumholz HM, Chaudhry SI, Horwitz LI. Association of discharge summary quality with readmission risk for patients hospitalized with heart failure exacerbation. Circ Card Qual Outcomes. 2015;8:109-111. doi: 10.1161/CIRCOUTCOMES.114.001476.
11. Kripalani S, LeFevre F, Phillips CO, Williams MV, Basaviah P, Baker DW. Deficits in communication and information transfer between hospitalbased and primary care physicians: implications for patient safety and continuity of care. JAMA. 2007;297:831-841. doi: 10.1001/jama.297.8.831.
12. Horwitz LI, Jenq GY, Brewster UC, Chen C, Kanade S, Van Ness PH, Araujo KL, Ziaeian B, Moriarty JP, Fogerty RL, Krumholz HM. Comprehensive quality of discharge summaries at an academic medical center. J Hosp Med. 2013;8:436-443. doi: 10.1002/jhm.2021.
13. Were MC, Li X, Kesterson J, Cadwallader J, Asirwa C, Khan B, Rosenman MB. Adequacy of hospital discharge summaries in documenting tests with pending results and outpatient follow-up providers. J Gen Intern Med. 2009;24:1002-1006. doi: 10.1007/s11606-009-1057-y.
14. Walz SE, Smith M, Cox E, Sattin J, Kind AJ. Pending laboratory tests and the hospital discharge summary in patients discharged to sub-acute care. J Gen Intern Med. 2011;26:393-398. doi: 10.1007/s11606-010-1583-7.
15. Chaudhry SI, Wang Y, Concato J, Gill TM, Krumholz HM. Patterns of weight change preceding hospitalization for heart failure. Circulation. 2007;116:1549-1554. doi: 10.1161/CIRCULATIONAHA.107.690768.
16. Wilson S, Ruscoe W, Chapman M, Miller R. General practitioner-hospital communications: a review of discharge summaries. J Qual Clin Pract. 2001;21:104-108.
17. Were MC, Li X, Kesterson J, Cadwallader J, Asirwa C, Khan B, Rosenman MB. Adequacy of hospital discharge summaries in documenting tests with pending results and outpatient follow-up providers. J Gen Intern Med. 2009;24:1002-1006. doi: 10.1007/s11606-009-1057-y.
18. Walz SE, Smith M, Cox E, Sattin J, Kind AJ. Pending laboratory tests and the hospital discharge summary in patients discharged to sub-acute care. J Gen Intern Med. 2011;26:393-398. doi: 10.1007/s11606-010-1583-7.
19. van Walraven C, Seth R, Laupacis A. Dissemination of discharge summaries. Not reaching follow-up physicians. Can Fam Physician. 2002;48:737-742.
20. Kind AJH and Smith MA. Documentation of mandated discharge summary components in transitions from acute to subacute care. In: Henriksen K, Battles JB, Keyes MA, Grady ML, eds. Advances in Patient Safety: New Directions and Alternative Approaches (Vol 2: Culture and Redesign) Rockville, MD: Agency for Healthcare Research and Quality; 2008.
21. Chaudhry SI, Mattera JA, Curtis J P, Spertus JA, Herrin J, Lin Z, Phillips CO, Hodshon BV, Cooper LS, Krumholz HM. Telemonitoring in patients with heart failure. N Engl J Med. 2010;363:2301-2309. doi: 10.1056/NEJMoa1010029.
22. Chaudhry SI, Barton B, Mattera J, Spertus J, Krumholz HM. Randomized trial of Telemonitoring to Improve Heart Failure Outcomes (Tele-HF): study design. J Card Fail. 2007;13:709-714. doi: 10.1016/j. cardfail.2007.06.720.
23. Joint Commission on Accreditation of Healthcare Organizations. Hospital Accreditation Standards. Standard IM 6.10 EP 7-9 Oakbrook Terrace, IL: TJC; 2008.
24. Snow V, Beck D, Budnitz T, Miller DC, Potter J, Wears RL, Weiss KB, Williams MV; American College of Physicians; Society of General Internal Medicine; Society of Hospital Medicine; American Geriatrics Society; American College of Emergency Physicians; Society of Academic Emergency Medicine. Transitions of Care Consensus Policy Statement American College of Physicians-Society of General Internal Medicine-Society of Hospital Medicine-American Geriatrics Society-American College of Emergency Physicians-Society of Academic Emergency Medicine. J Gen Intern Med. 2009;24:971-976. doi: 10.1007/s11606-009-0969-x.
25. Kind AJ, Thorpe CT, Sattin JA, Walz SE, Smith MA. Provider characteristics, clinical-work processes and their relationship to discharge summary quality for sub-acute care patients. J Gen Intern Med. 2012;27:78-84. doi: 10.1007/s11606-011-1860-0.
26. Li JY, Yong TY, Hakendorf P, Ben-Tovim D, Thompson CH. Timeliness in discharge summary dissemination is associated with patients' clinical outcomes. J Eval Clin Pract. 2013;19:76-79. doi: 10.1111/j.1365-2753.2011.01772.x.
27. Rao P, Andrei A, Fried A, Gonzalez D, Shine D. Assessing quality and efficiency of discharge summaries. Am J Med. Qual. 2005;20:337-343. doi: 10.1177/1062860605281078.
28. Callen JL, Alderton M, McIntosh J. Evaluation of electronic discharge summaries: a comparison of documentation in electronic and handwritten discharge summaries. Int J Med Inform. 2008;77:613-620. doi: 10.1016/j. ijmedinf.2007.12.002.
29. Santana MJ, Holroyd-Leduc J, Flemons WW, O'Beirne M, White D, Clayden N, Forster AJ, Ghali WA. The seamless transfer of care: a pilot study assessing the usability of an electronic transfer of care communication tool. Am J Med. Qual. 2014;29:476-483. doi: 10.1177/1062860613503982.
30. Kripalani S, Jackson AT, Schnipper JL, Coleman EA. Promoting effective transitions of care at hospital discharge: a review of key issues for hospitalists. J Hosp Med. 2007;2:314-323. doi: 10.1002/jhm.228.
31. Maslove DM, Leiter RE, Griesman J, Arnott C, Mourad O, Chow CM, Bell CM. Electronic versus dictated hospital discharge summaries: a randomized controlled trial. J Gen Intern Med. 2009;24:995-1001. doi: 10.1007/s11606-009-1053-2.
32. van Walraven C, Seth R, Laupacis A. Dissemination of discharge summaries. Not reaching follow-up physicians. Can Fam Physician. 2002;48:737-742.
33. Bischoff K, Goel A, Hollander H, Ranji SR, Mourad M. The Housestaff Incentive Program: improving the timeliness and quality of discharge summaries by engaging residents in quality improvement. BMJ Qual Saf. 2013;22:768-774. doi: 10.1136/bmjqs-2012-001671.
34. Greysen SR, Schiliro D, Curry L, Bradley EH, Horwitz LI. "Learning by doing"-resident perspectives on developing competency in high-quality discharge care. J Gen Intern Med. 2012;27:1188-1194. doi: 10.1007/s11606-012-2094-5.
35. Greysen SR, Schiliro D, Horwitz LI, Curry L, Bradley EH. "Out of sight, out of mind": housestaff perceptions of quality-limiting factors in discharge care at teaching hospitals. J Hosp Med. 2012;7:376-381. doi: 10.1002/jhm.1928.
36. Mohta N, Vaishnava P, Liang C, Ye K, Vitale M, Dalal A, Schnipper J. The effects of a 'discharge time-out' on the quality of hospital discharge summaries. BMJ Qual Saf. 2012;21:885-890. doi: 10.1136/bmjqs-2011-000441.
37. Davis MM, Devoe M, Kansagara D, Nicolaidis C, Englander H. "Did I do as best as the system would let me?" Healthcare professional views on hospital to home care transitions. J Gen Intern Med. 2012;27:1649-1656. doi: 10.1007/s11606-012-2169-3.
38. Myers JS, Jaipaul CK, Kogan JR, Krekun S, Bellini LM, Shea JA. Are discharge summaries teachable? The effects of a discharge summary curriculum on the quality of discharge summaries in an internal medicine residency program. Acad Med. 2006;81(10 Suppl):S5-S8. doi: 10.1097/01. ACM.0000236516.63055.8b.
39. Flyer B, Rubenstein LZ, Robbins AS, Wieland GD, Henry D, Cugalj N. An intervention to improve the hospital discharge summary. J Med Educ. 1988;63:407-409.
40. McMillan TE, Allan W, Black PN. Accuracy of information on medicines in hospital discharge summaries. Intern Med J. 2006;36:221-225. doi: 10.1111/j.1445-5994.2006.01028.x.
41. Callen J, McIntosh J, Li J. Accuracy of medication documentation in hospital discharge summaries: a retrospective analysis of medication transcription errors in manual and electronic discharge summaries. Int J Med Inform. 2010;79:58-64. doi: 10.1016/j.ijmedinf.2009.09.002.