Patients' adoption of the e-appointment scheduling service: A case study in primary healthcare

Studies in Health Technology and Informatics

Volumn 204, Issue , 2014, Pages 176-181

  Zhang, Xiaojun ^a   Yu, Ping ^a   Yan, Jun ^a  

^a UNIVERSITY OF WOLLONGONG   (Australia)

Author keywords

Consumer e health; diffusion of innovation; e appointment scheduling; primary healthcare; technology acceptance

Indexed keywords

BEHAVIORAL RESEARCH; HEALTH CARE; HYBRID INTEGRATED CIRCUITS; ONLINE SYSTEMS; SCHEDULING;

APPOINTMENT SCHEDULING; BACKGROUND INFORMATION; DIFFUSION OF INNOVATIONS; E-HEALTH SERVICES; E-HEALTH SYSTEMS; PRIMARY HEALTHCARE; SEMI STRUCTURED INTERVIEWS; TECHNOLOGY ACCEPTANCE;

MEDICAL COMPUTING;

ADOLESCENT; ADOPTION; ADULT; AGED; AWARENESS; CONSUMER; HABIT; HUMAN; INFORMATION SERVICE; INTERNET; MAJOR CLINICAL STUDY; PRIMARY HEALTH CARE; SEMI STRUCTURED INTERVIEW; SKILL; TELEHEALTH; ATTITUDE TO COMPUTERS; AUSTRALIA; CASE CONTROL STUDY; COMPUTER INTERFACE; ELECTRONIC MEDICAL RECORD; FEMALE; HOSPITAL MANAGEMENT; HUMAN COMPUTER INTERACTION; INFORMATION SYSTEM; MALE; MEDICAL RECORD; MIDDLE AGED; PATIENT SATISFACTION; SOCIAL MEDIA; STATISTICS AND NUMERICAL DATA; UTILIZATION; UTILIZATION REVIEW; YOUNG ADULT;

ADOLESCENT; ADULT; AGED; APPOINTMENTS AND SCHEDULES; ATTITUDE TO COMPUTERS; AUSTRALIA; CASE-CONTROL STUDIES; COMPUTER LITERACY; ELECTRONIC HEALTH RECORDS; FEMALE; HEALTH RECORDS, PERSONAL; HUMANS; MALE; MIDDLE AGED; PATIENT SATISFACTION; PERSONNEL STAFFING AND SCHEDULING INFORMATION SYSTEMS; PRIMARY HEALTH CARE; SOCIAL MEDIA; USER-COMPUTER INTERFACE; UTILIZATION REVIEW; YOUNG ADULT;

EID: 84927132305     PISSN: 09269630     EISSN: 18798365     Source Type: Book Series    
DOI: 10.3233/978-1-61499-427-5-176     Document Type: Conference Paper

References (9)

1. H.Ibrahim Erdem, Tufan Demirel, and S. Onut, "An Efficient Appointment System Design For Outpatient Clinic Using Computer," in The Proceedings of the 2002 Summer Computer Simulation Conference, San Diego, CA, (2002), 299-304.
2. D. Gupta and B. Dentona, "Appointment Scheduling in health care: Challenges and opportunities," IIE Transactions, 40 (2008), 800-819.
3. N. Ahmad, R. M. Sidek, and M. A. Omardin, "E-Appointment Scheduling (EAS)," presented at the World Academy of Science, Engineering and Technology, 2010.
4. E. V. Wilson, S. Balkan, and N. K. Lankton, "Current Trends in Patients' Adoption of Advanced EHealth Services," presented at the IEEE Proceedings for the 43rd Hawaii International Conference on System Sciences, Hawaii, (2010).
5. S. J. Czaja and J. Sharit, "Age Differences in Attitudes Toward Computers," The Journals of Gerontology Series B: Psychological Sciences and Social Sciences, 53B (1998), 329-340.
6. Yiting Zhang, Ping Yu, and Jun Shen, "The benefits of introducing electronic health records in residential aged care facilities: a multiple case study," International Journal of Medical Informatics, 81 (2012), 690-704.
7. 2011 Census QuickStats: Shellharbour (2011 3rd Release) [Online]. Available: http://www.censusdata.abs.gov.au/census-services/getproduct/census/2011/quickstat/115056900
8. E. M. Rogers and A. Singhal, "Diffusion of Innovations (5th ed)," in An Integrated Approach to Communication Theory and Research, M. Salwen and D. Stacks, Eds., Fifth ed Mahwah: NJ:LEA, 2003, 409-419.
9. F. D. Davis, "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology," MIS Quarterly, 13 (1989), 319-340.