메뉴 건너뛰기




Volumn , Issue , 2007, Pages 1-183

Problem-solving in organizations: A methodological handbook for business students

Author keywords

[No Author keywords available]

Indexed keywords


EID: 84926108272     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1017/CBO9780511618413     Document Type: Book
Times cited : (34)

References (162)
  • 1
    • 73549115207 scopus 로고
    • The art and science of mess management
    • Ackoff, R. L. 1981a. ‘The art and science of mess management’, Interfaces, 11: 20-6
    • (1981) Interfaces , vol.11 , pp. 20-26
    • Ackoff, R.L.1
  • 10
  • 11
    • 18844462698 scopus 로고    scopus 로고
    • From intended strategies to unintended outcomes: The impact of change recipient sense making
    • Balogun, J. and Johnson, G. 2005. ‘From intended strategies to unintended outcomes: the impact of change recipient sense making’, Organization Studies, 26(11): 1573-1601
    • (2005) Organization Studies , vol.26 , Issue.11 , pp. 1573-1601
    • Balogun, J.1    Johnson, G.2
  • 18
    • 84926082247 scopus 로고
    • Master thesis (in Dutch). Eindhoven: Eindhoven University of Technology
    • Boer, A. 1989. Toepasbaarheidsonderzoek IDEF-methoden. Master thesis (in Dutch). Eindhoven: Eindhoven University of Technology
    • (1989) Toepasbaarheidsonderzoek IDEF-methoden
    • Boer, A.1
  • 20
    • 21844481155 scopus 로고
    • Product development: Past research, present findings, and future directions
    • Brown, S. L. and Eisenhardt, K. M. 1995. ‘Product development: past research, present findings, and future directions’, Academy of Management Review, 20(2): 343-78
    • (1995) Academy of Management Review , vol.20 , Issue.2 , pp. 343-378
    • Brown, S.L.1    Eisenhardt, K.M.2
  • 23
    • 0012224939 scopus 로고    scopus 로고
    • The effectiveness of collective retrospection as a mechanism of organizational learning
    • Busby, J. S. 1999. ‘The effectiveness of collective retrospection as a mechanism of organizational learning’, Journal of Applied Behavioral Science, 35(1): 109-30
    • (1999) Journal of Applied Behavioral Science , vol.35 , Issue.1 , pp. 109-130
    • Busby, J.S.1
  • 26
    • 84926124345 scopus 로고    scopus 로고
    • Milwaukee: American Society for Quality
    • The Certified Quality Manager Handbook 1999. Milwaukee: American Society for Quality
    • (1999)
  • 30
    • 0002655969 scopus 로고
    • General strategies for effecting change in human systems
    • W. G. Bennis, K. D. Benne, R. Chin and K. E. Corey (eds.), New York: Holt, Rinehart and Winston
    • Chin, R. and Benne, K. D. 1976. ‘General strategies for effecting change in human systems’, in W. G. Bennis, K. D. Benne, R. Chin and K. E. Corey (eds.) The Planning of Change. New York: Holt, Rinehart and Winston
    • (1976) The Planning of Change
    • Chin, R.1    Benne, K.D.2
  • 32
    • 0031536926 scopus 로고    scopus 로고
    • What makes teams work: Group effectiveness research from the shop floor to the executive suite
    • Cohen, S. G. and Bailey, D. E. 1997. ‘What makes teams work: group effectiveness research from the shop floor to the executive suite’, Journal of Management, 23(3): 239-90
    • (1997) Journal of Management , vol.23 , Issue.3 , pp. 239-290
    • Cohen, S.G.1    Bailey, D.E.2
  • 39
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness and structural design
    • Daft, R. L. and Lengel, R. H. 1986. ‘Organizational information requirements, media richness and structural design’, Management Science 32(5): 554-71
    • (1986) Management Science , vol.32 , Issue.5 , pp. 554-571
    • Daft, R.L.1    Lengel, R.H.2
  • 42
    • 21344492992 scopus 로고
    • Capturing the complexity in advanced technology use: Adaptive structuration theory
    • DeSanctis, G. and Poole, M. S. 1994. ‘Capturing the complexity in advanced technology use: adaptive structuration theory’, Organization Science 5(2): 121-47
    • (1994) Organization Science , vol.5 , Issue.2 , pp. 121-147
    • DeSanctis, G.1    Poole, M.S.2
  • 46
    • 0002359154 scopus 로고    scopus 로고
    • Action research for the study of organizations
    • S. R. Clegg, C. Hardy and W. R. Nord (eds.), London: Sage
    • Eden, C. and Huxham, C. 1996. ‘Action research for the study of organizations’, In S. R. Clegg, C. Hardy and W. R. Nord (eds.) Handbook of Organization Studies, London: Sage, pp 526-42
    • (1996) Handbook of Organization Studies , pp. 526-542
    • Eden, C.1    Huxham, C.2
  • 49
    • 0034478781 scopus 로고    scopus 로고
    • Coordinating expertise in software development teams
    • Faraj, S. and Sproull, L. 2000. ‘Coordinating expertise in software development teams’, Management Science 46(12): 1554-68
    • (2000) Management Science , vol.46 , Issue.12 , pp. 1554-1568
    • Faraj, S.1    Sproull, L.2
  • 50
    • 47949103721 scopus 로고
    • The critical incident technique
    • Flanagan, J. C. 1954. ‘The critical incident technique’, Psychological Bulletin, 51(2): 327-58
    • (1954) Psychological Bulletin , vol.51 , Issue.2 , pp. 327-358
    • Flanagan, J.C.1
  • 55
    • 0346672496 scopus 로고    scopus 로고
    • The sociological foundations of organizational learning
    • M. Dierkes, A. B. Antal, J. Child and I. Nonaka (eds.), Oxford: Oxford University Press
    • Gherardi, S. and Nicolini, D. 2001. ‘The sociological foundations of organizational learning’, in M. Dierkes, A. B. Antal, J. Child and I. Nonaka (eds.) Handbook of Organizational Learning and Knowledge. Oxford: Oxford University Press, pp 35-60
    • (2001) Handbook of Organizational Learning and Knowledge , pp. 35-60
    • Gherardi, S.1    Nicolini, D.2
  • 60
    • 2942649403 scopus 로고    scopus 로고
    • Towards a knowledge-based theory of the firm
    • Winter Special Issue
    • Grant, R. M. 1996. ‘Towards a knowledge-based theory of the firm’, Strategic Management Journal, 17 (Winter Special Issue): 109-22
    • (1996) Strategic Management Journal , vol.17 , pp. 109-122
    • Grant, R.M.1
  • 64
    • 0142027888 scopus 로고    scopus 로고
    • Are our referencing errors undermining our scholarship and credibility? The case of expatriate failure rates
    • Harzing, A. 2002. ‘Are our referencing errors undermining our scholarship and credibility? The case of expatriate failure rates’, Journal of Organizational Behaviour, 23(1): 127-48
    • (2002) Journal of Organizational Behaviour , vol.23 , Issue.1 , pp. 127-148
    • Harzing, A.1
  • 65
  • 69
    • 84936824011 scopus 로고
    • Organizational learning: The contributing processes and the literature
    • Huber, G. P. 1991. ‘Organizational learning: the contributing processes and the literature’, Organization Science, 2(1): 88-115
    • (1991) Organization Science , vol.2 , Issue.1 , pp. 88-115
    • Huber, G.P.1
  • 72
    • 33645394989 scopus 로고
    • Question-asking and verbal protocol techniques
    • C. Cassell and G. Symon (eds.), London: Sage
    • Johnson, G. I. and Briggs, P. 1994. ‘Question-asking and verbal protocol techniques’, in C. Cassell and G. Symon (eds.) Qualitative Methods in Organizational Research. London: Sage, pp 55-71
    • (1994) Qualitative Methods in Organizational Research , pp. 55-71
    • Johnson, G.I.1    Briggs, P.2
  • 77
    • 0002363112 scopus 로고
    • The qualitative research interview
    • C. Cassell and G. Symon (eds.), London: Sage
    • King, N. 1994. ‘The qualitative research interview’, in C. Cassell and G. Symon (eds.) Qualitative Methods in Organizational Research. London: Sage, pp 14-36
    • (1994) Qualitative Methods in Organizational Research , pp. 14-36
    • King, N.1
  • 81
    • 0004005686 scopus 로고
    • Cambridge, MA: Harvard University Press
    • Latour, B. 1987. Science in Action. Cambridge, MA: Harvard University Press
    • (1987) Science in Action
    • Latour, B.1
  • 88
    • 84926100630 scopus 로고    scopus 로고
    • Master Thesis. Eindhoven: Eindhoven University of Technology
    • Meeuwesen, S. 2005. Knowledge Sharing within Rolls-Royce. (Master Thesis.) Eindhoven: Eindhoven University of Technology
    • (2005) Knowledge Sharing within Rolls-Royce
    • Meeuwesen, S.1
  • 90
  • 96
    • 84926118158 scopus 로고
    • Dutch. Delft: NNI
    • Nederlands Normalisatie Instituut 1967. NEN3283. (In Dutch.) Delft: NNI
    • (1967) NEN 3283
  • 99
    • 0009993525 scopus 로고
    • A dynamic theory of organizational knowledge creation
    • Nonaka, I.1994. ‘A dynamic theory of organizational knowledge creation’, Organization Science, 5(1): 14-47
    • (1994) Organization Science , vol.5 , Issue.1 , pp. 14-47
    • Nonaka, I.1
  • 100
    • 0007022820 scopus 로고    scopus 로고
    • The infeasibility of invariant laws in management studies: A reflective dialogue in defence of case studies
    • Numagami, T. 1998. ‘The infeasibility of invariant laws in management studies: a reflective dialogue in defence of case studies’, Organization Science, 9: 2-15
    • (1998) Organization Science , vol.9 , pp. 2-15
    • Numagami, T.1
  • 101
    • 0021485658 scopus 로고
    • Types of organizational decision processes
    • Nutt, P. C. 1984. ‘Types of organizational decision processes’, Administrative Science Quarterly, 29: 414-50
    • (1984) Administrative Science Quarterly , vol.29 , pp. 414-450
    • Nutt, P.C.1
  • 102
    • 0346159242 scopus 로고    scopus 로고
    • Evidence-based policy: The promise of ‘realist synthesis
    • Pawson, R. 2002a. ‘Evidence-based policy: the promise of ‘realist synthesis”, Evaluation, 8(3): 340-58
    • (2002) Evaluation , vol.8 , Issue.3 , pp. 340-358
    • Pawson, R.1
  • 103
    • 84937385195 scopus 로고    scopus 로고
    • Evidence and policy and naming and shaming
    • Pawson, R. 2002b. ‘Evidence and policy and naming and shaming’, Policy Studies, 23(3/4): 211-30
    • (2002) Policy Studies , vol.23 , Issue.3-4 , pp. 211-230
    • Pawson, R.1
  • 104
    • 0002607358 scopus 로고
    • Some expanded perspectives on the use of social science in public policy
    • M. Yinger and S. J. Cutler (eds.), New York: Free Press
    • Pelz, D. S. 1978. ‘Some expanded perspectives on the use of social science in public policy’, in M. Yinger and S. J. Cutler (eds.) Major Social Issues: a Multidisciplinary View. New York: Free Press 346-57
    • (1978) Major Social Issues: A Multidisciplinary View , pp. 346-357
    • Pelz, D.S.1
  • 105
    • 84989103663 scopus 로고
    • Knowledge, integration and the locus of learning: An empirical analysis of process development
    • Pisano, G. 1994. ‘Knowledge, integration and the locus of learning: an empirical analysis of process development’, Strategic Management Journal, 15: 85-100
    • (1994) Strategic Management Journal , vol.15 , pp. 85-100
    • Pisano, G.1
  • 106
    • 0004268176 scopus 로고
    • London: Routledge and Kegan Paul
    • Polanyi, M. 1958. Personal Knowledge. London: Routledge and Kegan Paul
    • (1958) Personal Knowledge
    • Polanyi, M.1
  • 120
    • 0003960921 scopus 로고    scopus 로고
    • Cambridge (MA): MIT Press third edition; original edition
    • Simon, H. A. 1996. The Sciences of the Artificial. Cambridge (MA): MIT Press (third edition; original edition 1969)
    • (1996) The Sciences of the Artificial , pp. 1969
    • Simon, H.A.1
  • 121
    • 0242692882 scopus 로고    scopus 로고
    • Problem solving
    • R. A. Wilson and F. C. Keil (eds.), London: MIT Press
    • Simon, H. A. 1999. ‘Problem solving’, In R. A. Wilson and F. C. Keil (eds.) The MIT Encyclopaedia of the Cognitive Sciences. London: MIT Press, pp 674-6
    • (1999) The MIT Encyclopaedia of the Cognitive Sciences , pp. 674-676
    • Simon, H.A.1
  • 122
    • 0031287511 scopus 로고    scopus 로고
    • The importance of collaborative know-how: An empirical test of the learning organization
    • Simonin, B. L. 1997. ‘The importance of collaborative know-how: an empirical test of the learning organization’, Academy of Management Journal, 40(5): 1150-74
    • (1997) Academy of Management Journal , vol.40 , Issue.5 , pp. 1150-1174
    • Simonin, B.L.1
  • 123
    • 0002611771 scopus 로고
    • The project implementation profile: A new tool for project managers
    • Slevin, D. P. and Pinto, J. K. 1986. ‘The project implementation profile: a new tool for project managers’, Project Management Journal, 17(4): 57-70
    • (1986) Project Management Journal , vol.17 , Issue.4 , pp. 57-70
    • Slevin, D.P.1    Pinto, J.K.2
  • 125
    • 0012966779 scopus 로고
    • Group methods of organizational analysis
    • C. Cassell and G. Symon (eds.), London: Sage
    • Steyaert, C. and Bouwen, R. 1994. ‘Group methods of organizational analysis’, in C. Cassell and G. Symon (eds.) Qualitative Methods in Organizational Research. London: Sage, pp 123-46
    • (1994) Qualitative Methods in Organizational Research , pp. 123-146
    • Steyaert, C.1    Bouwen, R.2
  • 128
    • 0000400750 scopus 로고
    • An assessment of the scientific merits of action research
    • Susman, G. I. and Evered, R. D. 1978. ‘An assessment of the scientific merits of action research’, Administrative Science Quarterly, 23: 582-603
    • (1978) Administrative Science Quarterly , vol.23 , pp. 582-603
    • Susman, G.I.1    Evered, R.D.2
  • 129
    • 0030545079 scopus 로고    scopus 로고
    • A common base for quality control criteria in quantitative and qualitative research
    • Swanborn, P. G. 1996. ‘A common base for quality control criteria in quantitative and qualitative research’, Quality and Quantity, 30: 19-35
    • (1996) Quality and Quantity , vol.30 , pp. 19-35
    • Swanborn, P.G.1
  • 130
  • 133
    • 0141888108 scopus 로고    scopus 로고
    • Towards a methodology for developing evidence- informed management knowledge by means of systematic review
    • Tranfield, D., Denyer, D. and Smart, P. 2003. ‘Towards a methodology for developing evidence- informed management knowledge by means of systematic review’, British Journal of Management, 14: 207-22
    • (2003) British Journal of Management , vol.14 , pp. 207-222
    • Tranfield, D.1    Denyer, D.2    Smart, P.3
  • 135
    • 0001163670 scopus 로고
    • Technical communication in R&D laboratories: The impact of project work characteristics
    • Tushman, M. L. 1978. ‘Technical communication in R&D laboratories: the impact of project work characteristics’, Academy of Management Journal. 21(4): 624-45
    • (1978) Academy of Management Journal , vol.21 , Issue.4 , pp. 624-645
    • Tushman, M.L.1
  • 136
    • 0000471240 scopus 로고
    • Information processing as an integrating concept in organizational design
    • Tushman M. L. and Nadler, D. A. 1978. ‘Information processing as an integrating concept in organizational design’, Academy of Management Review, 3(3): 613-23
    • (1978) Academy of Management Review , vol.3 , Issue.3 , pp. 613-623
    • Tushman, M.L.1    Nadler, D.A.2
  • 138
    • 1442306469 scopus 로고    scopus 로고
    • Management research based on the paradigm of the design sciences: The quest for tested and grounded technological rules
    • Van Aken, J. E. 2004. ‘Management research based on the paradigm of the design sciences: the quest for tested and grounded technological rules’, Journal of Management Studies, 41(2): 219-46
    • (2004) Journal of Management Studies , vol.41 , Issue.2 , pp. 219-246
    • Van Aken, J.E.1
  • 139
    • 15244343906 scopus 로고    scopus 로고
    • Management research as a design science: Articulating the research products of mode 2 knowledge production
    • Van Aken, J. E. 2005a. ‘Management research as a design science: articulating the research products of mode 2 knowledge production’, British Journal of Management, 16: 19-39
    • (2005) British Journal of Management , vol.16 , pp. 19-39
    • Van Aken, J.E.1
  • 140
    • 18844402858 scopus 로고    scopus 로고
    • Valid knowledge for the professional design of large and complex design processes
    • Van Aken, J. E. 2005b. ‘Valid knowledge for the professional design of large and complex design processes’, Design Studies, 26: 379-404
    • (2005) Design Studies , vol.26 , pp. 379-404
    • Van Aken, J.E.1
  • 141
    • 34250746697 scopus 로고    scopus 로고
    • Professional learning: Deliberate attempts at developing expertise
    • H. P. A. Boshuizen, R. Bromme and H. Gruber (eds.), Dordrecht: Kluwer Academic
    • Van der Wiel, M. W. J., Szegedi, K. H. P. and Weggeman, M. C. D. P. 2004. ‘Professional learning: deliberate attempts at developing expertise’, in H. P. A. Boshuizen, R. Bromme and H. Gruber (eds.) Professional Learning. Dordrecht: Kluwer Academic, pp 181-206
    • (2004) Professional Learning , pp. 181-206
    • Van Der Wiel, M.W.J.1    Szegedi, K.H.P.2    Weggeman, M.C.D.P.3
  • 142
    • 21844497076 scopus 로고
    • Explaining development and change in organizations
    • Van de Ven, A. H. and Poole, M. S. 1995. ‘Explaining development and change in organizations’, Academy of Management Review, 20(3): 510-40
    • (1995) Academy of Management Review , vol.20 , Issue.3 , pp. 510-540
    • Van De Ven, A.H.1    Poole, M.S.2
  • 146
    • 84926103331 scopus 로고    scopus 로고
    • Master thesis (in Dutch), Eindhoven University of Technology
    • Van Meurs, C. 1997. Procesbeheersing in de Logistiek. Master thesis (in Dutch). Eindhoven University of Technology
    • (1997) Procesbeheersing in De Logistiek
    • Van Meurs, C.1
  • 147
    • 0031493979 scopus 로고    scopus 로고
    • Towards a methodology of psychological practice
    • Van Strien, P. J. 1997. ‘Towards a methodology of psychological practice’, Theory and Psychology, 7(5): 683-700
    • (1997) Theory and Psychology , vol.7 , Issue.5 , pp. 683-700
    • Van Strien, P.J.1
  • 150
    • 0035998260 scopus 로고    scopus 로고
    • Organizational learning through post-project reviews in R&D
    • Von Zedtwitz, M. 2002. ‘Organizational learning through post-project reviews in R&D’, R&D Management, 32(3): 255-68
    • (2002) R&D Management , vol.32 , Issue.3 , pp. 255-268
    • Von Zedtwitz, M.1
  • 151
    • 0003178819 scopus 로고
    • Participant observation
    • C. Cassell andG. Symon (eds.), London: Sage
    • Waddington, D. 1994. ‘Participant observation’, in C. Cassell andG. Symon (eds.) Qualitative Methods in Organizational Research. London: Sage, pp 107-22
    • (1994) Qualitative Methods in Organizational Research , pp. 107-122
    • Waddington, D.1
  • 152
    • 21844505757 scopus 로고
    • Managerial and organizational cognition: Notes from a trip down memory lane
    • Walsh, J. P. 1995. ‘Managerial and organizational cognition: notes from a trip down memory lane’, Organization Science 6(3): 280-321
    • (1995) Organization Science , vol.6 , Issue.3 , pp. 280-321
    • Walsh, J.P.1
  • 155
    • 0002538622 scopus 로고
    • Organizational redesign as improvisation
    • G. P. Huber and W. H. Glick (eds.), New York: Oxford University Press
    • Weick K. E. 1993. ‘Organizational redesign as improvisation’, in G. P. Huber and W. H. Glick (eds.) Organizational Change and Redesign: Ideas and Insights for Improving Performance, New York: Oxford University Press, pp 346-82
    • (1993) Organizational Change and Redesign: Ideas and Insights for Improving Performance , pp. 346-382
    • Weick, K.E.1
  • 157
  • 160
    • 0000185629 scopus 로고
    • Field research on complex decision-making processes - the phase theorem
    • Witte, E. 1972. ‘Field research on complex decision-making processes - the phase theorem’, International Studies in Management and Organization, 2: 156-82
    • (1972) International Studies in Management and Organization , vol.2 , pp. 156-182
    • Witte, E.1
  • 161
    • 0036798050 scopus 로고    scopus 로고
    • When theories become tools: Toward a framework for pragmatic validity
    • Worren, N., Moore, K and Elliott, R. 2002. ‘When theories become tools: toward a framework for pragmatic validity’, Human Relations 55(10): 1227-50
    • (2002) Human Relations , vol.55 , Issue.10 , pp. 1227-1250
    • Worren, N.1    Moore, K.2    Elliott, R.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.