Customer satisfaction: The sales manager's role in reducing the communication gap

Journal of Customer Service in Marketing and Management

Volumn 3, Issue 3, 1997, Pages 35-51

  Harmon, Harry A ^a  

^a UNIVERSITY OF CENTRAL MISSOURI   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84924511056     PISSN: 10692533     EISSN: None     Source Type: Journal    
DOI: 10.1300/J127v03n03_04     Document Type: Article

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