Patients' perceptions of how healthcare providers communicate with them and their families following a diagnosis of colorectal cancer and undergoing chemotherapy treatment

European Journal of Oncology Nursing

Volumn 18, Issue 5, 2014, Pages 452-458

  McCarthy, Bridie ^a  

^a UNIVERSITY COLLEGE CORK   (Ireland)

Author keywords

Chemotherapy; Colorectal cancer; Communication; Family members; Healthcare providers; Patients

Indexed keywords

ANTINEOPLASTIC AGENT;

ADULT; AGED; COLORECTAL NEOPLASMS; COMPLICATION; DOCTOR PATIENT RELATION; EMPATHY; ETIOLOGY; FAMILY; FEMALE; HEALTH CARE PERSONNEL; HEALTH PERSONNEL ATTITUDE; HUMAN; HUMAN RELATION; INTERPERSONAL COMMUNICATION; MALE; MENTAL STRESS; MIDDLE AGED; NURSE PATIENT RELATIONSHIP; NURSING; ONCOLOGY NURSING; PERCEPTION; PREVENTION AND CONTROL; PROCEDURES; PROFESSIONAL COMPETENCE; PSYCHOLOGY;

ADULT; AGED; ANTINEOPLASTIC AGENTS; ATTITUDE OF HEALTH PERSONNEL; COLORECTAL NEOPLASMS; COMMUNICATION; EMPATHY; FAMILY; FEMALE; HEALTH PERSONNEL; HUMANS; INTERPERSONAL RELATIONS; MALE; MIDDLE AGED; NURSE-PATIENT RELATIONS; ONCOLOGY NURSING; PERCEPTION; PHYSICIAN-PATIENT RELATIONS; PROFESSIONAL COMPETENCE; STRESS, PSYCHOLOGICAL;

EID: 84924016916     PISSN: 14623889     EISSN: 15322122     Source Type: Journal    
DOI: 10.1016/j.ejon.2014.05.004     Document Type: Article

References (41)

1. Angelos P., Kapadia M.R. Physicians and cancer patients: communication and advance directives. Cancer Treatment & Research 2008, 140:13-28.
2. Azu M.C., Jean S., Piotrowski J.M., O'Hea B. Effective methods for disclosing breast cancer diagnosis. The American Journal of Surgery 2007, 194:488-490.
3. Baile W.F., Aaron J. Patient-physician communication in oncology: past, present, and future. Current Opinion in Oncology 2005, 17:331-335.
4. Battley J., O'Reilly S. Survivorship: a distinct phase of cancer care. Cancer Professional 2011, 5:11-16.
5. Brake H., Sassmann H., Noeres D., Neises M., Geyer S. Ways to obtain a breast cancer diagnosis, consistency of information, patient satisfaction, and the presence of relatives. Support Care Cancer 2007, 15:841-847.
6. Butow P. The communication goals and needs of cancer patients: a review. Psycho-Oncology 2005, 14:846-847.
7. Butow P.N., Kazemi J.N., Beeney L.J., Griffin A.M., Dunn S.M., Tattersall M.H. When the diagnosis is cancer: patient communication experiences and preferences. Cancer 1996, 77:2630-2637.
8. Chiu L.Q., Lee W.S., Gao F., Parker P.A., Ng G.Y., Toh C.K. Cancer patients' preferences for communication of unfavourable news: an Asian perspective. Supportive Care in Cancer 2006, 14:818-824.
9. Clayman M.L., Roter D., Wissow L.S., Bandeen-Roche K. Autonomy-related behaviors of patient companions and their effect on decision-making activity in geriatric primary care visits. Social Science & Medicine 2005, 60:1583-1591.
10. Department of Health & Children Health in Ireland: Key Trends 2012, Government Publications, Dublin.
11. Diefenbach M., Turner G., Carpenter K.M., Sheldon L.K., Mustian K.M., Gerend M.A., et al. Cancer and patient-physician communication. Journal of Health Communication 2009, 14:57-65.
12. Eggly S., Penner L.A., Greene M., Harper F.W., Ruckdeschel J.C., Albrecht T.L. Information seeking during "bad news" oncology interactions: question asking by patients and their companions. Social Science & Medicine 2006, 63:2974-2985.
13. Epstein R.M., Street R.L. Patient-cantered Communication in Cancer Care: Promoting Healing and Reducing Suffering 2007, NIH Publication No. 07-6225, Bethesda, MD, USA.
14. Fallowfield L.J. Treatment decision-making in breast cancer: the patient-doctor relationship. Breast Cancer Research & Treatment 2008, 112(Suppl.1):5-13.
15. Figg W.D., Smith E.K., Price D.K., English B.C., Thurman P.W., Steinberg S.M., et al. Disclosing a diagnosis of cancer: where and how does it occur?. Journal of Clinical Oncology 2010, 28:3630-3635.
16. Fujimori M., Akechi T., Morita T., Inagaki M., Akizuki N., Sakano Y., et al. Preferences of cancer patients regarding the disclosure of bad news. Psychooncology 2007, 16:573-581.
17. Geiser F., Bijani J., Imbierowicz K., Conrad R., Liedtke R., Schild H., et al. Disclosing the cancer diagnosis: what contributes to patient satisfaction?. Onkologie 2006, 29:509-513.
18. Graneheim U.H., Lundman B. Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness. Nurse Education Today 2004, 24:105-112.
19. Guba E.G., Lincoln Y.S. Effective Evaluation: Improving the Usefulness of Evaluation Results through Responsive and Naturalistic Approaches 1981, Jossey-Bass, San Francisco, CA.
20. Hagerty R.G., Butow P.N., Ellis P.M., Lobb E.A., Pendlebury S.C., Leighl N., et al. Communicating with realism and hope: incurable cancer patients' views on the disclosure of prognosis. Journal of Clinical Oncology 2005, 23:1278-1288.
21. Hilton S., Emslie C., Hunt K., Chapple A., Ziebland S. Disclosing a cancer diagnosis to friends and family: a gendered analysis of young men's and women's experiences. Qualitative Health Research 2009, 19:744-754.
22. Kuroki L.M., Zhao Q., Jeffe D.B., Powell M.A., Hagemann A.R., Thaker P.H., et al. Disclosing a diagnosis of cancer: considerations specific to gynecologic oncology patients. Obstetrics & Gynecology 2013, 122:1033-1039.
23. Kvåle K. Do cancer patients always want to talk about difficult emotions? A qualitative study of cancer inpatients communication needs. European Journal of Oncology Nursing 2007, 11:320-327.
24. LoBiondi-Wood G., Haber J. Nursing Research: Methods and Critical Appraisal for Evidence-based Practice 2013, Elsevier, St Louis. eight ed.
25. Makoul G., Curry R.H. The value of assessing and addressing communication skills. Journal of the American Medical Association 2007, 298:1057-1059.
26. Merriam S.B. Qualitative Research: a Guide to Design and Implementation 2009, Jossey-Bass, San Francisco.
27. Morgan D.L. Qualitative content analysis: a guide to paths not taken. Qualitative Health Research 1993, 3:112-121.
28. Morse J., Field P.A. Qualitative Research Methods for Health Professionals 1995, Sage Publications, Thousand Oaks, CA.
29. National Cancer Institute: (accessed 06.01.14.). http://www.cancer.gov/cancertopics/factsheet/cancer-advances-in-focus/colorectal.
30. Parker P.A., Baile W.F., de Moor C., Lenzi R., Kudelka A.P., Cohen L. Breaking bad news about cancer: patients' preferences for communication. Journal of Clinical Oncology 2001, 19:2049-2056.
31. Patton M.Q. Qualitative Evaluation and Research Methods 2002, Sage, Thousand Oaks, CA. third ed.
32. Polit D.F., Beck C.T. Generating and Assessing Evidence for Nursing Practice 2007, Wolters Kluwer, Philadelphia. eight ed.
33. Sandelowski M. Whatever happened to qualitative description?. Research in Nursing & Health 2000, 23:334-340.
34. Schilling L.M., Scatena L., Steiner J.F., Albertson G.A., Lin C.T., Cyran L., et al. The third person in the room: frequency, role, and influence of companions during primary care medical encounters. The Journal of Family Practice 2002, 51:685-690.
35. Schofield P.E., Butow P.N., Thompson J.F., Tattersall M.H., Beeney L.J., Dunn S.M. Psychological responses of patients receiving a diagnosis of cancer. Annals of Oncology 2003, 14:48-56.
36. Siminoff L.A., Graham G.C., Gordon N.H. Cancer communication patterns and the influence of patient characteristics: disparities in information-giving and affective behaviors. Patient Education and Counseling 2006, 62:355-360.
37. Thorne S.E., Bultz B.D., Baile W.F. Is there a cost to poor communication in cancer care?: a critical review of the literature. Psychooncology 2005, 14. 875-884; discussion 885-876.
38. Thorne S.E., Hislop T.G., Armstrong E.A., Oglov V. Cancer care communication: the power to harm and the power to heal?. Patient Education and Counseling 2008, 71:34-40.
39. Thorne S., Oliffe J., Kim-Sing C., Hislop T.G., Stajduhar K., Harris S.R., et al. Helpful communications during the diagnostic period: an interpretive description of patient preferences. European Journal of Cancer Care 2010, 19:746-754.
40. Walsh D., Nelson K.A. Communication of a cancer diagnosis: patients' perceptions of when they were first told they had cancer. American Journal of Hospice and Palliative Care 2003, 20:52-56.
41. Worster B., Holmes S. The preoperative experience of patients undergoing surgery for colorectal cancer: a phenomenological study. European Journal of Oncology Nursing 2008, 12:418-424.