Coordinating Technical Support Platforms

Communications of the ACM

Volumn 43, Issue , 2000, Pages 215-222

  Bødker, Susanne ^a  

^a AARHUS UNIVERSITY   (Denmark)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84923887946     PISSN: 00010782     EISSN: 15577317     Source Type: Journal    
DOI: 10.1145/352515.352520     Document Type: Article

References (10)

1. Bowers, J. The work to make a network work: studying CSCW in action, in Futura, R., and Neuwirth, C. In Proceedings of CSCW 94, ACM Press, 1994, 287-298.
2. Bürkle, U., Gryczan, G., and Züllighoven, H. Object-oriented system development in a banking project: Methodology, experience and conclusions. Human-Computer Interaction 10 (1995), 293-363.
3. Button, G., and Sharrock, W. Occasioned practices in the work of software engineers. In Jirotka, M., and Goguen, J. Requirement Engineering. Social and Technical Issues. Academic Press, London, 1994, 217-240.
4. Gantt, M., and Nardi, B. A. Gardeners and gurus: Patterns of co-operation among CAD users. In Proceedings of CHI ‘92, 107-117. (Monterey, CA, May 3-7).
5. Jakobson, I., Christersson, M., Jonsson, P., and Övergaard, G. Object-Oriented Software Engineering-A Use-Case Driven Approach. Addison-Wesley, Reading, MA, 1992.
6. Mackay, W. E. Patterns of sharing customizable software. In Proceedings of ACM CSCW’90 Conference on Computer-Supported Cooperative Work. ACM Press, Portland, Oregon, 209-221.
7. MacLean, A., Carter, K., Lovstrand, L., and Moran, T. User-tailorable systems: Pressing the issues with buttons. In Proceedings of ACM CHI’90 Conference on Human Factors in Computing Systems, 175-182.
8. Okamura, K., Fujimoto, M., Orlikowski, W. J., and Yates, J. Helping CSCW applications succeed: The role of mediators in the context of use. In Proceedings of ACM CSCW’94 Conference on Computer-Supported Cooperative Work, ACM Press, 55-66.
9. Schmidt, K., and Bannon, L. Taking CSCW seriously: Supporting articulation work. CSCW Journal 1, 1-2, (1992), 7-40.
10. Trigg, R., and Bødker, S. From implementation to design: Tailoring and the emergence of systematization in CSCW, in Futura, R., and Neuwirth, C. In Proceedings of CSCW 94, ACM Press, 45-54.