Collaboration: The key to unlocking the Dilemma of distance reference services

Cooperative Reference: Social Interaction in the Workplace

Volumn , Issue , 2012, Pages 193-202

  Backhus, Sherry Hawkins ^a   Summey, Terri Pedersen ^a  

^a EMPORIA STATE UNIVERSITY   (United States)

Author keywords

Academic libraries; Collaboration; Distance education; Distance education librarians; Distant education students; Reference service; Virtual reference

Indexed keywords

EID: 84920732334     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203725696     Document Type: Chapter

References (9)

1. ACRL, Distance Learning Section, Guidelines Committee. (2000), Guidelines for Distance Learning Library Services. Retrieved May 30, 2002 from http://www.ala. org/acrl/guides/distlrng.html.
2. Dewald, Nancy, Scholz-Crane, Ann; Booth, Austin;&Levine, Cynthia (2000), "Information Literacy at a Distance: Instruction Design Issues," Journal of Academic Librarianship, 26:1 (January), 33-44.
3. Dougherty, Richard. M. (2002), "Reference Around the Clock: Is It in Your Future?" American Libraries 33:5 (May), 44-46.
4. Guenther, Kim (2001). "Know Thy Remote Users," Computers in Libraries, 21:4 (April), 52-4.
5. Heller-Ross, Holly (1996), "Librarian and Faculty Partnerships for Distance Education," MC Journal 4 (Summer), 57-68. Retrieved November 18, 2002 from Wilsonweb Library Literature Fulltext.
6. Kirk, Elizabeth E. and Bartelstein, Andrea M. (1999), "Libraries Close in on Distance Education," Library Journal, 124:6 (April 1), 40-41.
7. McClennen, Michael and Memmott, Patricia (2001), "Roles in Digital Reference," Information Technology and Libraries 20:3 (September), 143-148. Retrieved November 8, 2002 from http://www.lita.org/ital/2003_mcclennan.htm.
8. Tenopir, Carol and Ennis, L. (2002), "A Decade of Digital Reference 1991-2002," Reference and User Services Quarterly 41:3 (Spring), 264-273.
9. Tenopir, Carol (2001), "Virtual reference services in a real world," Library Journal, 126:12 (July), 38-40.