-
1
-
-
85010607385
-
The Exchange
-
Anderson, Charles (1995), "The Exchange," RQ 34(3) (Spring): 277.
-
(1995)
RQ
, vol.34
, Issue.3 Spring
, pp. 277
-
-
Anderson, C.1
-
2
-
-
21844526170
-
Working with Our Teaching Faculty
-
Baker, Robert K. (1995), "Working with Our Teaching Faculty," College & Research Libraries, 56, 379-37.
-
(1995)
College & Research Libraries
, vol.56
, pp. 379-437
-
-
Baker, R.K.1
-
5
-
-
0003818912
-
-
New York: Scribner
-
Buber, Martin (1970), I and Thou. New York: Scribner.
-
(1970)
I and Thou
-
-
Buber, M.1
-
6
-
-
0009176949
-
Potential and Reality at the Reference Desk: Reflections on a 'Return to the Field'
-
Bunge, Charles A. (1984), "Potential and Reality at the Reference Desk: Reflections on a 'Return to the Field,' " The Journal of Academic Librarianship, 10, (3), 128-133.
-
(1984)
The Journal of Academic Librarianship
, vol.10
, Issue.3
, pp. 128-133
-
-
Bunge, C.A.1
-
7
-
-
9744266891
-
Accuracy of Information Provision: The Need for Client-Centered Service
-
Burton, Paul F. (1990), "Accuracy of Information Provision: The Need for Client-Centered Service," Journal of Librarianship, 22, 201-215.
-
(1990)
Journal of Librarianship
, vol.22
, pp. 201-215
-
-
Burton, P.F.1
-
8
-
-
70449868842
-
Question Clarification in the Reference Encounter
-
Cummins, Thompson R. (1984), "Question Clarification in the Reference Encounter," Canadian Library Journal, 41, 63-67.
-
(1984)
Canadian Library Journal
, vol.41
, pp. 63-67
-
-
Cummins, T.R.1
-
9
-
-
0011517520
-
Reference and Resources; The Human Side
-
Fine, Sara F. (1995), "Reference and Resources; The Human Side," The Journal of Academic Librarianship, 21, 17-20.
-
(1995)
The Journal of Academic Librarianship
, vol.21
, pp. 17-20
-
-
Fine, S.F.1
-
10
-
-
70349296182
-
Managing Difficult People: Patrons (and Others)
-
Gothberg, Helen (1987), "Managing Difficult People: Patrons (and Others)," The Reference Librarian, no. 19, 269-283.
-
(1987)
The Reference Librarian
, Issue.19
, pp. 269-283
-
-
Gothberg, H.1
-
11
-
-
18744393299
-
Mediation in Reference Service to Extend Patron Success
-
Hicks, Jack Alan (1992), "Mediation in Reference Service to Extend Patron Success," The Reference Librarian, no. 37, 49-64.
-
(1992)
The Reference Librarian
, Issue.37
, pp. 49-64
-
-
Hicks, J.A.1
-
15
-
-
84972994000
-
David Johnson: A Leading Teacher of Cooperative Learning
-
Johnson, Roger T. (1994), "David Johnson: A Leading Teacher of Cooperative Learning," Teaching Education 6 (2) (Summer-Fall): 123-125.
-
(1994)
Teaching Education
, vol.6
, Issue.2 Summer-Fall
, pp. 123-125
-
-
Johnson, R.T.1
-
16
-
-
0001842689
-
Students and the Information Search Process; Zones of Intervention for Librarians
-
Kuhlthau, Carol Collier (1994), "Students and the Information Search Process; Zones of Intervention for Librarians," Advances in Librarianship, 18: 57-72.
-
(1994)
Advances in Librarianship
, vol.18
, pp. 57-72
-
-
Kuhlthau, C.C.1
-
17
-
-
33644542929
-
Did I See You Do What I Think You Did? The Pitfalls of Nonverbal Communication Across Cultures
-
Lopez, Annette (1993-94), "Did I See You Do What I Think You Did? The Pitfalls of Nonverbal Communication Across Cultures," New Jersey Libraries, 27, 18-22.
-
(1993)
New Jersey Libraries
, vol.27
, pp. 18-22
-
-
Lopez, A.1
-
18
-
-
84920729956
-
Customer Consultation and Its Implications for Service Delivery
-
Lucas, Peter (1993), "Customer Consultation and Its Implications for Service Delivery," Public Library Journal, 8, 53-54.
-
(1993)
Public Library Journal
, vol.8
, pp. 53-54
-
-
Lucas, P.1
-
19
-
-
0039809318
-
Breaking the Pattern of Reference Work Burnout
-
Miller, William (1992), "Breaking the Pattern of Reference Work Burnout," The Journal of Academic Librarianship, 18, 280-281.
-
(1992)
The Journal of Academic Librarianship
, vol.18
, pp. 280-281
-
-
Miller, W.1
-
20
-
-
0008639368
-
The Reference Process and the Philosophy of Karl Popper
-
Neill, S.D. (1985), "The Reference Process and the Philosophy of Karl Popper," RQ, 24(3) 309-319.
-
(1985)
RQ
, vol.24
, Issue.3
, pp. 309-319
-
-
Neill, S.D.1
-
21
-
-
0001649973
-
The Reference Process and Certain Types of Memory
-
Neill, S.D. (1984), "The Reference Process and Certain Types of Memory," RQ, 23, 417-423.
-
(1984)
RQ
, vol.23
, pp. 417-423
-
-
Neill, S.D.1
-
22
-
-
84952580523
-
Cooperative Reference Service
-
Orgren, Carl F. (1994), "Cooperative Reference Service," The Reference Librarian, no. 43, 63-70.
-
(1994)
The Reference Librarian
, Issue.43
, pp. 63-70
-
-
Orgren, C.F.1
-
23
-
-
85010615936
-
Ignorance Is Hard to Admit
-
Pauli, Dave (1992), "Ignorance Is Hard to Admit," The Unabashed Librarian, no. 85, 22.
-
(1992)
The Unabashed Librarian
, Issue.85
, pp. 22
-
-
Pauli, D.1
-
24
-
-
0008439728
-
Best Practices; An Analysis of the Best (and Worst) in Fifty-Two Public Library Reference Transactions
-
Ross, Catherine Sheldrick and Patricia Dewdney (1994), "Best Practices; An Analysis of the Best (and Worst) in Fifty-Two Public Library Reference Transactions," Public Libraries, 33, 261-266.
-
(1994)
Public Libraries
, vol.33
, pp. 261-266
-
-
Ross, C.S.1
Dewdney, P.2
-
27
-
-
3342990409
-
Cooperative Learning and Achievement: Theory and Research
-
William Reynolds et al., eds
-
Slavin, Robert E., Eric A. Hurley, and Anne Chamberlain (2003), "Cooperative Learning and Achievement: Theory and Research," in William Reynolds et al., eds., Handbook of Psychology; Educational Psychology (7): 177-198.
-
(2003)
Handbook of Psychology; Educational Psychology
, Issue.7
, pp. 177-198
-
-
Slavin, R.E.1
Hurley, E.A.2
Chamberlain, A.3
-
28
-
-
18744393298
-
The Reference Librarian as Information Intermediary: The Correct Approach Is the One that Today's Client Needs Today
-
White, Herbert S. (1992), "The Reference Librarian as Information Intermediary: The Correct Approach Is the One that Today's Client Needs Today," The Reference Librarian, 37, 23-35.
-
(1992)
The Reference Librarian
, vol.37
, pp. 23-35
-
-
White, H.S.1
-
29
-
-
0010882134
-
The Dimensions of the Reference Interview
-
White, Marilyn Domas (1981), "The Dimensions of the Reference Interview," RQ, 20, 373-381.
-
(1981)
RQ
, vol.20
, pp. 373-381
-
-
White, M.D.1
-
30
-
-
0039400313
-
Questions in Reference Interviews
-
September
-
White, Marilyn Domas (1998), "Questions in Reference Interviews," Journal of Documentation, 54(4) (September): 443-465.
-
(1998)
Journal of Documentation
, vol.54
, Issue.4
, pp. 443-465
-
-
White, M.D.1
-
31
-
-
84920743224
-
Cognitive Processes of Reference Librarians
-
Chicago: Reference and Adult Services Division, American Library Association
-
Williams, Karen A., Janet Sue Fore, and John Budd (1993), "Cognitive Processes of Reference Librarians," Research in Reference Effectiveness: Proceedings of a Preconference Sponsored by the Research and Statistics Committee, Management and Operation of a Public Services Section, Reference and Adult Services Division, American Library Association, San Francisco, California, June 26, 1992. Chicago: Reference and Adult Services Division, American Library Association.
-
(1993)
Research in Reference Effectiveness: Proceedings of a Preconference Sponsored by the Research and Statistics Committee, Management and Operation of a Public Services Section, Reference and Adult Services Division, American Library Association, San Francisco, California, June 26, 1992
-
-
Williams, K.A.1
Fore, J.S.2
Budd, J.3
|