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Volumn , Issue , 2010, Pages 1-264

Branded! how retailers engage consumers with social media and mobility

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EID: 84919557518     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1002/9781119200567     Document Type: Book
Times cited : (16)

References (68)
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.