Crisis management and tourism: Beyond the rhetoric

Safety and Security in Tourism: Relationships, Management, and Marketing

Volumn , Issue , 2012, Pages 299-321

  Santana, Gui ^a  

^a UNIVERSIDADE DO VALE DO ITAJAÍ   (Brazil)

Author keywords

Crisis anatomy; Crisis definition; Crisis management; Crisis management model; Destination image; Terrorism; Tourism impacts

Indexed keywords

EID: 84917269472     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203049464     Document Type: Chapter

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