Managing Diversity: Developing a Strategy for Measuring Organizational Effectiveness

Individual Diversity and Psychology in Organizations

Volumn , Issue , 2005, Pages 57-75

  Wheeler, Michael L ^a  

^a OEStrategies   (United States)

Author keywords

Diversity and organizational effectiveness; Internalization; Measuring organizational effectiveness

Indexed keywords

EID: 84917242859     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1002/0470013354.ch4     Document Type: Chapter

References (10)

1. Beer,M. (1980). Organizational Change and Development-a Systems View. Santa Monica, Calif.: Goodyear.
2. Hall, R. (1983). A Diagnostic Approach to Organizational Behavior. Boston: Allyn and Bacon.
3. Harrison, M.I. (1987). Diagnosing Organizations: Methods, Models, and Processes. Applied Social Research Methods Series, Vol. 8. Newbury Park: Sage Publications.
4. Hayles, R.V. (1995). Why bother with diversity? In Diversity in Corporate America, 1994-1995. Minneapolis, Minn.: Institute for Corporate Diversity.
5. Kaplan, R.S. & Norton, D.P. (1996). The Balanced Scorecard: Translating Strategy into Action. Boston, Mass.: Harvard Business School Press.
6. Katz, D. & Kahn, R. (1978). Organization as social systems. In E. Lawler et al., Organizational Assessment (pp. 162-184). New York: Wiley.
7. Miller, F.A. & Katz, J.H. (1995). Cultural Diversity as a Developmental Process: The Path from Monocultural Club to Inclusive Organization. The Kaleel Jamison Consulting Group, Inc., copyright © Pfeiffer & Company International Publishers. Published in the 1995 Annual No. 2. The basis for this model was presented by Jackson, B., Hardiman, R. & Chesler, M. (1981) in 'Racial awareness development in organizations'. Working paper: New Perspectives, Inc. The original concept was adapted by J.H. Katz & F.A. Miller in 1986 (Developing Diversity, The Kaleel Jamison Consulting Group, Inc.) and continues to evolve.
8. Nadler, D. & Tushman, M. (1980). A congruence model for diagnosing organizational behavior. In E. Lawler et al. (eds) Organizational Assessment (pp. 261-278). New York: Wiley.
9. Wheeler, M.L. (1996). Corporate Practices in Diversity Measurement. The Conference Board, Report Number 1164-96-RR. New York.
10. Wheeler, M.L. (2001). The Diversity Executive: Tasks, Competencies, and Strategies for Effective Leadership. The Conference Board, Council Report R-1300-01-CR. New York.