Team effectiveness in complex settings: A framework

Team Effectiveness in Complex Organizations: Cross-Disciplinary Perspectives and Approaches

Volumn , Issue , 2008, Pages 290-320

  Essens, Peter J M D ^a,e   Vogelaar, Ad L W ^a   Mylle, Jacques J C ^f   Blendell, Carol ^b   Paris, Carol ^c   Halpin, Stanley M ^d,g   Baranski, Joseph V ^h  

^a NETHERLANDS DEFENCE ACADEMY   (Netherlands)

^b DEFENCE SCIENCE AND TECHNOLOGY LABORATORY   (United Kingdom)

^c Naval Air Warfare Center Training Systems Division   (United States)

^d KANSAS STATE UNIVERSITY   (United States)

^e TNO Human Factors for Command and Control   (Netherlands)

^f ROYAL MILITARY ACADEMY   (Belgium)

^g US Army Research Institute   (United States)

^h DEFENCE RESEARCH AND DEVELOPMENT CANADA   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84908919806     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203889312     Document Type: Chapter

References (58)

1. Adams, B. & Webb, R. (2003). Trust development in small teams. DRDC-Toronto Technical Research Report CR-2003-016.
2. Bandura, A. (1986). Social foundations of thought and action. Englewood Cliffs, NJ: Prentice-Hall.
3. Bass, B. M., Avolio, B. J., Jung, D. I., & Berson, Y. (2003). Predicting unit performance by assessing transformational and transactional leadership. Journal of Applied Psychology, 88, 207-218.
4. Blendell, C., Henderson, S. M., Molloy, J. J., & Pascual, R. G. (2001). Team performance shaping factors in IPME (Integrated Performance Modeling Environment). Unpublished DERA Report. DERA, Fort Halstead, UK.
5. Bouchard, T. J., Jr. (1972). Training, motivation and personality as determinants of the effectiveness of brainstorming groups and individuals. Journal of Applied Psychology, 49, 387-392.
6. Bowers, C. A., Braun, C. C., & Morgan, B. B., Jr. (1997). Team workload: Its meaning and measurement. In M. T. Brannick, E. Salas, & C. Prince (Eds.), Team performance and assessment measurement: Theory, methods, and applications (pp. 63-84). Mahwah, NJ: Erlbaum.
7. Cannon-Bowers, J. A., Tannenbaum, S. I., Salas, E., & Volpe, C. E. (1995). Defining competencies and establishing team training requirements. In R. A. Guzzo, E. Salas, & Associates (Eds.), Team effectiveness and decision making in organizations. San Francisco, CA: Jossey-Bass Publishers.
8. Collins, B. E. & Guetzkow, H. (1964). A social psychology of group processes for decision-making. New York: Wiley.
9. Costa, A. C., Roe, R. A., & Taillieu, T. (2001). Trust within teams: The relation with performance effectiveness. European Journal of Work and Organizational Psychology, 10(3), 225-244.
10. Driskell, J. E., Salas, E., & Hogan, R. (1987). A taxonomy for composing effective naval teams. Naval Training Systems Center, Human Factors Division (Code 712), Orlando, FL.
11. Edmondson, A. (2004). Psychological safety, trust and learning: A group-level lens. In R. Kramer & K. Cook (Eds.), Trust and distrust in organizations: Dilemmas and approaches, (pp. 239-272). New York: Russell Sage.
12. Endsley, M. R. & Jones, W. M. (2001). A model of inter- and intrastream situational awareness: Implications for design, training, and measurement. In M. McNeese, E. Salas, & M. Endsley (Eds.), New trends in cooperative activities: Understanding system dynamics in complex environments (pp. 46-67). Santa Monica, CA: Human Factors & Ergonomics Society.
13. Essens, P. J. M. D., Vogelaar, A. L. W., Tanercan, E. C., & Winslow, D. J. (2001). The human in command: Peace support operations. Amsterdam: Mets & Schilt.
14. Essens, P. J. M. D., Vogelaar, A. L. W., Mylle, J. J. C., Blendell, C., Paris, C., Halpin, S. M., et al. (2005). Military command team effectiveness: Model and instrument for assessment and improvement. NATO RTO HFM-087 TP/59, Paris, France.
15. Festinger, L., Schachter, S., & Back, K. (1950). Social pressures in informal groups: A study of human factors in housing. New York: Harper Collins.
16. Gladstein, D. L. (1984). Groups in context: A model of task group effectiveness. Administrative Science Quarterly, 29, 499-517.
17. Gustafson, S. B. & Mumford, M. D. (1995). Personal style and person-environment fit: A pattern approach. Journal of Vocational Behavior, 46, 163-188.
18. Hackman, J. R. (1983). A normative model of work team effectiveness. Technical Report 2, Yale University, New Haven, CT.
19. Hackman, J. R. (1987). The design of work teams. In J. W. Lorsch (Ed.), Handbook of organizational behavior (pp. 315-342). Englewood Cliffs, NJ: Prentice-Hall.
20. Hart, S.G. & Staveland, L.E. (1988). Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. In P.A. Hancock & N. Meshkati (Eds.), Human mental workload (pp. 139-183). North-Holland, The Netherlands: Elsevier Science.
21. Henderson, S. & Walkinshaw, O. (2002). Command team assessment: Principles, guidance and observations. Unpublished report, QinetiQ, Fort Halstead.
22. Hersey, P. & Blanchard, K. H. (1982). Grid principles and situationalism: Both! A response to Blake & Mouton. Group and Organization Studies, 7, 207-210.
23. Hersey, P. & Blanchard, K. H. (1993). Management of organizational behavior: Utilizing human resources (6th ed.). Upper Saddle River, NJ: Prentice-Hall.
24. Hogan, R., Curphy, G. J., & Hogan, J. (1994). What we know about leadership: Effectiveness and personality. American Psychologist, 49, 493.
25. Ilgen, D. R., Hollenbeck, J. R., Johnson, M. D., & Jundt, D.K. (2005). Teams in organizations: From input-process-output models to IMOI models. Annual Review of Psychology, 56, 517-543.
26. Judge, T. A., Piccolo, R. F., & Ilies, R. (2004). The forgotten ones? The validity of consideration and initiating structure in leadership research. Journal of Applied Psychology, 89, 36-51.
27. Kickul, J. & Neuman, G. (2000). Emergent leadership behaviors: The function of personality and cognitive ability in determining teamwork performance and KSAs. Journal of Business and Psychology, 15, 27-51.
28. Kidd, J. S. (1961). A comparison of one-, two-, and three-man work units under various conditions of workload. Journal of Applied Psychology, 45, 195-200.
29. Klimoski, R. & Jones, R. G. (1995). Staffing for effective group decision making: Key issues in matching people and teams. In R. A. Guzzo, E. Salas, & Associates (Eds.). Team effectiveness and decision making in organizations (pp. 219-332). San Francisco, CA: Jossey-Bass Publishers.
30. Kureca, P. M., Austin, J. M., Johnson, W., & Mendoza, J. L. (1982). Full and errant coaching effects on the assigned role leaderless group discussion performance. Personnel Psychology, 35, 805-812.
31. Latané, B., Williams, K., & Harkins, S. (1979). Many hands make light the work: The causes and consequences of social loafing. Journal of Personality and Social Psychology, 37, 823-832.
32. Locke, E. A. & Latham, G. P. (1990). A theory of goal setting and task performance. Englewood Cliffs, NJ: Prentice Hall.
33. Manning, F. J. (1991). Morale, cohesion, and esprit de corps. In R. Gal & D. Mangelsdorff (Eds.), Handbook of military psychology (pp. 453-470). Chichester, England: John Wiley & Sons.
34. McCann, C. & Pigeau, R. (2000). Redefining command and control. In C. McCann & R. Pigeau (Eds.), The human in command: Exploring the modern military experience (pp.163-184). New York: Kluwer Academic/Plenum Publishers.
35. McIntyre, R. M. & Salas, E. (1995). Measuring and managing for team performance: Emerging principles from complex environments. In R. A. Guzzo, E. Salas, & Associates (Eds.), Team effectiveness and decision-making in organizations (pp. 9-45). San Francisco, CA: Jossey-Bass.
36. Molloy, J. J., Blendell, C., Catchpole, L. J., & Pascual, R. G. (2002). Command intent support approaches. London: QinetiQ Publication.
37. Morgan, B. B. Jr., Salas, E., & Glickman, A. S. (1994). An analysis of team evolution and maturation. Journal of General Psychology, 120, 277-291.
38. Mylle, J., Callaert, J., Sips, K., & Bouwen, R. (2001). Perceived team effectiveness in peace support operations: A cross-sectional analysis in a Belgian task force. Proceedings of the 43th Annual Conference of the International Military Testing Association, Canbarra, Australia.
39. Mylle, J., Callaert, J., Sips, K., & Bouwen, R. (2002). Does experience change perceived team effectiveness in peace support operations? Proceedings of the 44th Annual Conference of the International Military Testing Association, Ottawa, Canada.
40. Northouse, P. G. (2004). Leadership theory and practice (3d ed.). Thousand Oaks, CA: Sage Publications.
41. Paris, C. R., Salas, E., & Cannon-Bowers, J. A. (1999). Human performance in multioperator systems. In P. A. Hancock (Ed.), Handbook of perception and cognition series (2d ed., pp. 329-386). San Diego, CA: Academic Press.
42. Pigeau, R. & McCann, C. (1998). Re-defining command and control. Toronto: Defence and Civil Institute of Environmental Medicine.
43. Pilisuk, M. & Halpin, S. M. (1967) Vocational commitment to roles in a defense oriented social system. Krannert Graduate School Research Report 4, Purdue University, West Lafayette, IN.
44. Rasker, P., van Vliet, T., Van Den Broek, H., & Essens, P. (2001). Team effectiveness factors: A literature review, TNO Technical Report TM-01-B007, Soesterberg, The Netherlands.
45. Saavedra, R., Earley, P. C., & Van Dyne, L. (1993). Complex interdependence in task-performing groups. Journal of Applied Psychology, 78, 61-72.
46. Salas, E., Dickinson, T., Converse, S. A., & Tannenbaum, S. I. (1992). Toward an understanding of team performance and training. In R. W. Swezey & E. Salas (Eds.), Teams: Their training and performance (pp. 219-245). Norwood, NJ: Ablex.
47. Schneider, B. (1987). E = f(P,B): The road to a radical approach to person-environment fit. Journal of Vocational Behavior, 31, 353-361.
48. Schneider, B., Goldstein, H. W., & Smith, D. B. (1995). The ASA framework: An update. Personnel Psychology, 48, 747-773.
49. Shanahan, P. (2001). Mapping team performance shaping factors. Fort Halstead: QinetiQ.
50. Shaw, M. E. (1981). Group dynamics: The psychology of small group behavior (3rd ed.). New York: McGraw Hill.
51. Shea, G. P. & Guzzo, R. A. (1987). Group effectiveness: What really matters? Sloan Management Review, 3, 25-31.
52. Steiner, I. D. (1972). Group processes and productivity. New York: Academic Press.
53. Sundstrom E., De Meuse, K. P., & Futrell, D. (1990). Work teams: Applications and effectiveness. American Psychologist, 45, 120-133.
54. Swezey, R.W. & Salas, E. (1992). Guidelines for use in team-training development. In R.W. Swezey & E. Salas (Eds.), Teams: Their training and performance (pp. 219-246). Norwood, NJ: Ablex.
55. Tannenbaum, S. I., Beard, R. L., & Salas, E. (1992). Team building and its influence on team effectiveness: An examination of conceptual and empirical developments. In K. Kelley (Ed.), Issues, theory, and research in industrial/organizational psychology (pp. 117-153). New York: Elsevier Science.
56. Thordsen, M. L., Klein, G., & Kyne, M. (1994). A model of advanced team performance. Fairborn, OH: Klein Associates.
57. Weick, K. E. (1993). The collapse of sensemaking in organizations: The Mann Gulch disaster. Administrative Science Quarterly, 38, 628-652.
58. Xiao, Y., Hunter, W. A., Mackenzie, C. F., Jefferies, N. J., & Horst, R. L. (1996). Task complexity in emergency medical care and its implications for team coordination. Human Factors, 38, 636-645.