메뉴 건너뛰기




Volumn 5, Issue 4, 2013, Pages 378-400

The effects of relationship quality and lean applications on buyer-seller relationships

Author keywords

Buyer seller relationships; Fast moving consumer goods; Firm performance; FMCG; Lean applications; Relationship quality; Retailing; Supply chain

Indexed keywords


EID: 84908248336     PISSN: 17589401     EISSN: 1758941X     Source Type: Journal    
DOI: 10.1504/IJBPSCM.2013.058204     Document Type: Article
Times cited : (9)

References (47)
  • 1
    • 66249125195 scopus 로고    scopus 로고
    • Glean lean: How to use lean approach in service industries?
    • Special Issue, July
    • Abdi, F., Shavarini, S. K. and Hoseini, S. M. S. (2006) 'Glean lean: how to use lean approach in service industries?', Journal of Services Research, July, Vol. 6, Special Issue, pp. 191-206.
    • (2006) Journal of Services Research , vol.6 , pp. 191-206
    • Abdi, F.1    Shavarini, S.K.2    Hoseini, S.M.S.3
  • 2
    • 0040581419 scopus 로고    scopus 로고
    • Sequences in the implementation of lean production
    • Ahlstrom, P. (1998) 'Sequences in the implementation of lean production', European Management Journal, Vol. 16, No. 3, pp. 327-334.
    • (1998) European Management Journal , vol.16 , Issue.3 , pp. 327-334
    • Ahlstrom, P.1
  • 3
    • 0000906501 scopus 로고
    • The use of pledges to build and sustain commitment in distribution channels
    • Anderson, E. and Weitz, B. (1992) 'The use of pledges to build and sustain commitment in distribution channels', Journal of Marketing Research, Vol. 29, No. 1, pp. 18-34.
    • (1992) Journal of Marketing Research , vol.29 , Issue.1 , pp. 18-34
    • Anderson, E.1    Weitz, B.2
  • 4
    • 0037153021 scopus 로고    scopus 로고
    • Design of a rapid response and high efficiency service by lean production principles: Methodology and evaluation of variability of performance
    • Arbos, L. C. (2002) 'Design of a rapid response and high efficiency service by lean production principles: methodology and evaluation of variability of performance', International Journal of Production Economics, Vol. 80, No. 2, pp. 169-183.
    • (2002) International Journal of Production Economics , vol.80 , Issue.2 , pp. 169-183
    • Arbos, L.C.1
  • 5
    • 51249177591 scopus 로고
    • On the evaluation of structural equation models
    • Bagozzi, R. P. and Yi, Y. (1988) 'On the evaluation of structural equation models', Journal of the Academy of Marketing Science, Vol. 16, No. 1, pp. 74-94.
    • (1988) Journal of the Academy of Marketing Science , vol.16 , Issue.1 , pp. 74-94
    • Bagozzi, R.P.1    Yi, Y.2
  • 6
    • 0023020183 scopus 로고
    • The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations
    • Baron, R. M. and Kenny, D. A. (1986) 'The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations', Journal of Personality and Social Psychology, Vol. 51, No. 6, pp. 1173-1182.
    • (1986) Journal of Personality and Social Psychology , vol.51 , Issue.6 , pp. 1173-1182
    • Baron, R.M.1    Kenny, D.A.2
  • 9
    • 57649084221 scopus 로고    scopus 로고
    • Reconceptualizing the effects of lean on production costs with evidence from the F-22 program
    • Browning, T. R. and Heath, R. D. (2009) 'Reconceptualizing the effects of lean on production costs with evidence from the F-22 program', Journal of Operations Management, Vol. 27, No. 1, pp. 23-44.
    • (2009) Journal of Operations Management , vol.27 , Issue.1 , pp. 23-44
    • Browning, T.R.1    Heath, R.D.2
  • 10
    • 0033236256 scopus 로고    scopus 로고
    • Buyer-seller relationships in business markets
    • Cannon, J. P. and Perreault Jr., W. D. (1999) 'Buyer-seller relationships in business markets', Journal of Marketing Research, Vol. 36, No. 4, pp. 439-460.
    • (1999) Journal of Marketing Research , vol.36 , Issue.4 , pp. 439-460
    • Cannon, J.P.1    Perreault, W.D.2
  • 11
    • 0032659102 scopus 로고    scopus 로고
    • Strategically managed buyer-supplier relationships and performance outcomes
    • Carr, A. S. and Pearson, J. N. (1999) 'Strategically managed buyer-supplier relationships and performance outcomes', Journal of Operations Management, Vol. 17, No. 5, pp. 497-519.
    • (1999) Journal of Operations Management , vol.17 , Issue.5 , pp. 497-519
    • Carr, A.S.1    Pearson, J.N.2
  • 12
    • 71849101884 scopus 로고    scopus 로고
    • Relationship-value-based antecedents of customer satisfaction and loyalty in manufacturing
    • Cater, B. and Cater, T. (2009) 'Relationship-value-based antecedents of customer satisfaction and loyalty in manufacturing', Journal of Business & Industrial Marketing, Vol. 24, No. 8, pp. 585-597.
    • (2009) Journal of Business & Industrial Marketing , vol.24 , Issue.8 , pp. 585-597
    • Cater, B.1    Cater, T.2
  • 13
    • 0001878819 scopus 로고
    • A paradigm for developing better measures of marketing constructs
    • February
    • Churchill, G. (1979) 'A paradigm for developing better measures of marketing constructs', Journal of Marketing Research, February, Vol. 16, No. 1, pp. 64-73.
    • (1979) Journal of Marketing Research , vol.16 , Issue.1 , pp. 64-73
    • Churchill, G.1
  • 14
    • 79958857223 scopus 로고    scopus 로고
    • Lean manufacturing measurement: The relationship between lean activities and lean metrics
    • Duque, D. F. M. and Cadavid, L. R. (2007) 'Lean manufacturing measurement: the relationship between lean activities and lean metrics', Estudios Gerenciales, Vol. 23, No. 105, pp. 69-83.
    • (2007) Estudios Gerenciales , vol.23 , Issue.105 , pp. 69-83
    • Duque, D.F.M.1    Cadavid, L.R.2
  • 15
    • 0000009769 scopus 로고
    • Evaluating structural equation models with unobservable variables and measurement error
    • February
    • Fornell, C. and Larcker, D. D. (1981) 'Evaluating structural equation models with unobservable variables and measurement error', Journal of Marketing Research, February, Vol. 18, No. 1, pp. 39-50.
    • (1981) Journal of Marketing Research , vol.18 , Issue.1 , pp. 39-50
    • Fornell, C.1    Larcker, D.D.2
  • 16
    • 84858076552 scopus 로고    scopus 로고
    • The meaning of lean: Cross case perceptions of packaging businesses in the UK's fast moving consumer goods sector
    • Found, P. and Rich, N. (2007) 'The meaning of lean: cross case perceptions of packaging businesses in the UK's fast moving consumer goods sector', International Journal of Logistics: Research and Applications, Vol. 10, No. 3, pp. 157-171.
    • (2007) International Journal of Logistics: Research and Applications , vol.10 , Issue.3 , pp. 157-171
    • Found, P.1    Rich, N.2
  • 17
    • 0037804616 scopus 로고    scopus 로고
    • An examination of the relationships between JIT and financial performance
    • Fullerton, R. R., McWatters, C. S. and Fawson, C. (2003) 'An examination of the relationships between JIT and financial performance', Journal of Operations Management, Vol. 21, No. 4, pp. 383-404.
    • (2003) Journal of Operations Management , vol.21 , Issue.4 , pp. 383-404
    • Fullerton, R.R.1    McWatters, C.S.2    Fawson, C.3
  • 18
    • 21744448471 scopus 로고
    • Determinants of long-term orientation in buyer-seller relationships
    • Ganesan, S. (1994) 'Determinants of long-term orientation in buyer-seller relationships', Journal of Marketing, Vol. 58, No. 2, pp. 1-19.
    • (1994) Journal of Marketing , vol.58 , Issue.2 , pp. 1-19
    • Ganesan, S.1
  • 21
    • 0002178137 scopus 로고
    • Do norms matter in marketing relationships?
    • Heide, J. B. and John, G. (1992) 'Do norms matter in marketing relationships?', Journal of Marketing, Vol. 56, No. 2, pp. 32-44.
    • (1992) Journal of Marketing , vol.56 , Issue.2 , pp. 32-44
    • Heide, J.B.1    John, G.2
  • 22
    • 33645210437 scopus 로고    scopus 로고
    • Norm-based relational behaviours: Is there an underlying dimensional structure?
    • Ivens, B. S. (2006) 'Norm-based relational behaviours: is there an underlying dimensional structure?', Journal of Business & Industrial Marketing, Vol. 21, No. 2, pp. 94-105.
    • (2006) Journal of Business & Industrial Marketing , vol.21 , Issue.2 , pp. 94-105
    • Ivens, B.S.1
  • 23
    • 0034341457 scopus 로고    scopus 로고
    • Control mechanisms and the relationship life cycle: Implications for safeguarding specific investments and developing commitment
    • Jap, S. D. and Ganesan, S. (2000) 'Control mechanisms and the relationship life cycle: implications for safeguarding specific investments and developing commitment', Journal of Marketing Research, Vol. 37, No. 2, pp. 227-245.
    • (2000) Journal of Marketing Research , vol.37 , Issue.2 , pp. 227-245
    • Jap, S.D.1    Ganesan, S.2
  • 26
    • 23344435677 scopus 로고    scopus 로고
    • Development and validation of a measurement instrument for studying supply chain management practices
    • Li, S., Rao, S. S., Ragu-Nathan, T. S. and Ragu-Nathan, B. (2005) 'Development and validation of a measurement instrument for studying supply chain management practices', Journal of Operations Management, Vol. 23, No. 6, pp. 618-641.
    • (2005) Journal of Operations Management , vol.23 , Issue.6 , pp. 618-641
    • Li, S.1    Rao, S.S.2    Ragu-Nathan, T.S.3    Ragu-Nathan, B.4
  • 27
    • 0001902365 scopus 로고
    • Communication strategies in marketing channels: A theoretical perspective
    • Mohr, J. and Nevin, J. R. (1990) 'Communication strategies in marketing channels: a theoretical perspective', Journal of Marketing, Vol. 54, No. 4, pp. 36-51.
    • (1990) Journal of Marketing , vol.54 , Issue.4 , pp. 36-51
    • Mohr, J.1    Nevin, J.R.2
  • 28
    • 84989085629 scopus 로고
    • Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques
    • Mohr, J. and Spekman, R. (1994) 'Characteristics of partnership success: partnership attributes, communication behavior, and conflict resolution techniques', Strategic Management Journal, Vol. 15, No. 2, pp. 135-152.
    • (1994) Strategic Management Journal , vol.15 , Issue.2 , pp. 135-152
    • Mohr, J.1    Spekman, R.2
  • 29
    • 0001154055 scopus 로고
    • Relationships between providers and users of market research: The dynamics of trust within and between organisations
    • Moorman, C., Zaltman, G. and Deshpande, R. (1992) 'Relationships between providers and users of market research: the dynamics of trust within and between organisations', Journal of Marketing Research, Vol. 29, No. 3, pp. 314-328.
    • (1992) Journal of Marketing Research , vol.29 , Issue.3 , pp. 314-328
    • Moorman, C.1    Zaltman, G.2    Deshpande, R.3
  • 30
    • 21344475322 scopus 로고
    • The commitment-trust theory of relationship marketing
    • Morgan, R. M. and Hunt, S. D. (1994) 'The commitment-trust theory of relationship marketing', Journal of Marketing, Vol. 58, No. 3, pp. 20-38.
    • (1994) Journal of Marketing , vol.58 , Issue.3 , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 33
    • 44949168308 scopus 로고    scopus 로고
    • Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models
    • Preacher, K. J. and Hayes, A. F. (2008) 'Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models', Behavior Research Methods, Vol. 40, No. 3, pp. 879-891.
    • (2008) Behavior Research Methods , vol.40 , Issue.3 , pp. 879-891
    • Preacher, K.J.1    Hayes, A.F.2
  • 34
    • 0038481055 scopus 로고    scopus 로고
    • The influence of an integration strategy on competitive capabilities and business performance: An exploratory study of consumer products manufacturers
    • Rosenzweig, E. D., Roth, A. V. and Dean Jr, J. W. (2003) 'The influence of an integration strategy on competitive capabilities and business performance: an exploratory study of consumer products manufacturers', Journal of Operations Management, Vol. 21, No. 4, pp. 437-456.
    • (2003) Journal of Operations Management , vol.21 , Issue.4 , pp. 437-456
    • Rosenzweig, E.D.1    Roth, A.V.2    Dean, J.W.3
  • 35
    • 0344687368 scopus 로고    scopus 로고
    • Understanding trust in supply chain relationships
    • Sahay, B. S. (2003) 'Understanding trust in supply chain relationships', Industrial Management + Data Systems, Vol. 103, No. 8, pp. 553-563.
    • (2003) Industrial Management + Data Systems , vol.103 , Issue.8 , pp. 553-563
    • Sahay, B.S.1
  • 37
    • 2542553531 scopus 로고    scopus 로고
    • Evaluating the fit of structural equation models: Tests of significance and descriptive goodness-of-fit measures
    • Schermelleh-Engel, K., Moosbrugger, H. and Müller, H. (2003) 'Evaluating the fit of structural equation models: tests of significance and descriptive goodness-of-fit measures', Methods of Psychological Research Online, Vol. 8, No. 2, pp. 23-74.
    • (2003) Methods of Psychological Research Online , vol.8 , Issue.2 , pp. 23-74
    • Schermelleh-Engel, K.1    Moosbrugger, H.2    Müller, H.3
  • 38
    • 53949119357 scopus 로고    scopus 로고
    • A survey of structured continuous improvement programs in the Canadian food sector
    • Scott, B. S., Wilcock, A. E. and Kanetkar, V. (2009) 'A survey of structured continuous improvement programs in the Canadian food sector', Food Control, Vol. 20, No. 3, pp. 209-217.
    • (2009) Food Control , vol.20 , Issue.3 , pp. 209-217
    • Scott, B.S.1    Wilcock, A.E.2    Kanetkar, V.3
  • 39
    • 0037357671 scopus 로고    scopus 로고
    • Lean manufacturing: Context, practice bundles, and performance
    • Shah, R. and Ward, P. T. (2003) 'Lean manufacturing: context, practice bundles, and performance', Journal of Operations Management, Vol. 21, No. 2, pp. 129-149.
    • (2003) Journal of Operations Management , vol.21 , Issue.2 , pp. 129-149
    • Shah, R.1    Ward, P.T.2
  • 40
    • 34248550363 scopus 로고    scopus 로고
    • Defining and developing measures of lean production
    • Shah, R. and Ward, P. T. (2007) 'Defining and developing measures of lean production', Journal of Operations Management, Vol. 25, No. 4, pp. 785-805.
    • (2007) Journal of Operations Management , vol.25 , Issue.4 , pp. 785-805
    • Shah, R.1    Ward, P.T.2
  • 41
    • 0036190151 scopus 로고    scopus 로고
    • A model for evaluating the degree of leanness of manufacturing firms
    • Soriano-Meier, H. and Forrester, P. L. (2002) 'A model for evaluating the degree of leanness of manufacturing firms', Integrated Manufacturing Systems, Vol. 13, No. 2, pp. 104-109.
    • (2002) Integrated Manufacturing Systems , vol.13 , Issue.2 , pp. 104-109
    • Soriano-Meier, H.1    Forrester, P.L.2
  • 45
    • 33644780800 scopus 로고    scopus 로고
    • Variations on a lean theme: Work restructuring in retail distribution
    • Wright, C. and Lund, C. (2006) 'Variations on a lean theme: work restructuring in retail distribution', New Technology, Work and Employment, Vol. 21, No. 1, pp. 59-74.
    • (2006) New Technology, Work and Employment , vol.21 , Issue.1 , pp. 59-74
    • Wright, C.1    Lund, C.2
  • 46
    • 17144391142 scopus 로고    scopus 로고
    • Joint and interactive effects of trust and (inter) dependence on relational behaviors in long-term channel dyads
    • Yilmaz, C., Sezen, B. and Ozdemir, O. (2005) 'Joint and interactive effects of trust and (inter) dependence on relational behaviors in long-term channel dyads', Industrial Marketing Management, Vol. 34, No. 3, pp. 235-248.
    • (2005) Industrial Marketing Management , vol.34 , Issue.3 , pp. 235-248
    • Yilmaz, C.1    Sezen, B.2    Ozdemir, O.3
  • 47
    • 23944514039 scopus 로고    scopus 로고
    • Cultural determinants of customer-and learning-oriented value systems and their joint effects on firm performance
    • Yilmaz, C., Alpkan, L. and Ergun, E. (2005) 'Cultural determinants of customer-and learning-oriented value systems and their joint effects on firm performance', Journal of Business Research, Vol. 58, No. 10, pp. 1340-1352.
    • (2005) Journal of Business Research , vol.58 , Issue.10 , pp. 1340-1352
    • Yilmaz, C.1    Alpkan, L.2    Ergun, E.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.