The pitfalls of telephone advice: Getting it right

Journal of the Intensive Care Society

Volumn 15, Issue 4, 2014, Pages 325-327

  Devlin, Michael ^a  

^a Medical Defence Union   (United Kingdom)

Author keywords

Legal; Liability; Medicolegal aspects; Remote consultation standards

Indexed keywords

ARTICLE; CLINICAL ASSESSMENT; CONFIDENTIALITY; CONSULTATION; DECISION MAKING; E-MAIL; HEALTH CARE; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HEART OUTPUT; HOSPITAL; HUMAN; NEURORADIOLOGIST; PATIENT CARE; PATIENT SAFETY; PRACTICE GUIDELINE; ROLE PLAYING; TELEMEDICINE; TRAFFIC ACCIDENT; TRAINING;

EID: 84908099584     PISSN: 17511437     EISSN: None     Source Type: Journal    
DOI: 10.1177/175114371401500411     Document Type: Article

References (7)

1. General Medical Council. Confidentiality. Paragraphs 25 to 30. London: GMC, 2009. Available at: http://www.gmc-uk.org/guidance/ ethical_guidance/confidentiality.asp Accessed 28 August 2014.
2. Barnett v Chelsea and Kensington Hospital Management Committee [1969] 1 QB 428.
3. Hedley Byrne & Co v Heller & Partners [1964] AC 465
4. General Medical Council. Confidentiality. Paragraph 68. London: GMC, 2009. Available at: http://www.gmc-uk.org/guidance/ethical_guidance/ confidentiality.asp Accessed 28 August 2014.
5. Bolam v Friern Hospital Management Committee [1957] 1 WLR 582.
6. UK Government Legislation. Coroners and Justice Act 2009, section 5. Available at http://www.legislation.gov.uk/ukpga/2009/25/contents Accessed 28 August 2014.
7. Department of Health. Records Management: NHS Code of Practice London, DH; 2006 Available at: https://www.gov.uk/government/publications/ records-management-nhs-code-of-practice. The specific guidance on records retention is set out in Part 2 of the Code (second edition, 2009) in Annex D1.