Measuring comparative performance of vacation destinations: Using tourists' self-reported judgments as an alternative approach

Tourism Analysis

Volumn 8, Issue 2-4, 2003, Pages 247-251

  Kozak, Metin ^a  

^a MUGLA SITKI KOCMAN UNIVERSITY   (Turkey)

Author keywords

British tourists; Comparison research; Destination competitiveness; Destination performance; Spain; Turkey

Indexed keywords

EID: 84908073517     PISSN: 10835423     EISSN: 19433999     Source Type: Journal    
DOI: 10.3727/108354203774077093     Document Type: Article

References (13)

1. Danaher, P. J., & Haddrell, V. (1996). A comparison of question scales for measuring customer satisfaction. International Journal of Service Industry Management, 7(4), 4- 26.
2. Driscoll, A., Lawson, R., & Niven, B. (1994). Measuring tourists' destination perceptions. Annals of Tourism Research, 21(3), 499-510.
3. Goodrich, J. N. (1977). Differences in perceived similarity of tourism regions: A spatial analysis. Journal of Travel Research, 16, 10-13.
4. Haahti, A. J. (1986). Finland's competitive position as a destination. Annals of Tourism Research, 13, 11-35.
5. Heath, E., & Wall, G. (1992). Marketing tourism destinations: A strategic planning approach. Canada: Wiley.
6. Jackson, M. S., White, G. N., & Schmierer, C. L. (1996). Tourism experiences within an attributional framework. Annals of Tourism Research, 23, 798-810.
7. Kozak, M. (2002). Measuring comparative destination performance: A study in Spain and Turkey. Journal of Tourism and Travel Marketing, 13(3), 83-110.
8. Kozak, M., & Rimmington, M. (1999). Measuring destination competitiveness: Conceptual considerations and empirical findings. International Journal of Hospitality Management, 18(3), 273-283.
9. Laws, E. (1995). Tourist destination management: Issues, analysis and policies. New York: Routledge.
10. Mayo, E. J., & Jarvis, L. P. (1981). The psychology of leisure travel: Effective marketing and selling of travel services. Boston: CBI Publishing Company.
11. Melcher, A., Acar, W., DuMont, P., & Khouja, M. (1990). Standard-maintaining and continuous improvement systems: Experiences and comparisons. Interfaces, 20(3), 24-40.
12. Robson, C. (1993). Real world research: A resource for social scientists and practitioner-researchers. Oxford: Blackwell.
13. Zairi, M. (1996). Benchmarking for best practice: Continuous learning through sustainable innovation. Oxford: Butterworth-Heinemann.