Service quality

Journal of Quality Assurance in Hospitality and Tourism

Volumn 1, Issue 2, 2000, Pages 31-57

  Gyimthy, Szilvia ^a  

^a Ministry of Science   (Denmark)

Author keywords

Customer perspective; Neo service paradigm; Service quality

Indexed keywords

EID: 84907621819     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1300/J162v01n02_03     Document Type: Article

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