A coevolutionary view of information services development: Lessons from the U.S. national oceanic and atmospheric administration

Journal of the Association for Information Systems

Volumn 15, Issue 9, 2014, Pages 577-613

  Montealegre, Ramiro ^a   Hovorka, Dirk ^b   Germonprez, Matt ^c  

^a UNIVERSITY OF COLORADO   (United States)

^b UNIVERSITY OF SYDNEY   (Australia)

^c UNIVERSITY OF NEBRASKA AT OMAHA   (United States)

Author keywords

Case study research; Coevolution theory; Development of information systems; Information services

Indexed keywords

INFORMATION SYSTEMS;

ADAPTIVE PRINCIPLES; CASE STUDY RESEARCH; CO-EVOLUTION; CRITICAL DOMAIN; MODULAR DESIGNS; NATIONAL OCEANIC AND ATMOSPHERIC ADMINISTRATION; SERVICE INTERACTION; SERVICES DEVELOPMENT;

INFORMATION SERVICES;

EID: 84907271017     PISSN: 15369323     EISSN: 15583457     Source Type: Journal    
DOI: 10.17705/1jais.00372     Document Type: Article

References (98)

1. Aanestad, M. (2011). Information systems innovation research: Between novel futures and durable presents. In M. Chiasson, O. Henfridsson, H. Karsten, & J. DeGross (Eds.), Researching the future in information systems (pp. 27-41). Truku, FI: Springer.
2. Alter, S. (2009). Mapping the domain of service science. Proceedings of the 2009 Americas Conference on Information Systems.
3. Anderson, P. (1999). Complexity theory and organization science. Organization Science, 10(3), 216-232.
4. Ashby, W.R. (1956). An introduction to cybernetics. London: Chapman & Hall.
5. Axelrod, R.M., & Cohen, M. D. (1999). Harnessing complexity: Organizational implications of a scientific frontier. New York: Free Press.
6. Barnett, W. P., & Hansen, M. T. (1996). The red queen in organizational evolution. Strategic Management Journal, 17, 139-157.
7. Baum, J. A. C. (1999). Organizational Ecology. In R. Steward, C. H. Hardy, & W. R. Nord (Eds.), Variation in organization science: In honor of Donald T. Campbell (pp. 113-135). London: Sage.
8. Benbasat, I., Goldstein, D. K., & Mead, M. (1987). The case research strategy in studies of information systems. MIS Quarterly, 11(3), 369-386.
9. Benbya, H., & McKelvey, W. (2006). Using coevolutionary and complexity theories to improve IS alignment: A multi-level approach. Journal of Information Technology, 21(4), 284-298.
10. Beniger, J. R. (1986). The control revolution: technological and economic origins of the information society. Cambridge, MA: Harvard University Press.
11. Bergman, M., King, J., & Lyytinen, K. (2002). Large-scale requirement analysis revisited. Requirements Engineering, 7, 152-71.
12. Bieberstein, N., Bose, S., Fiammante, M., & Shah, R. (2006). Service-oriented architecture compass: Business value, planning, and enterprise roadmap. Upper Saddle River, NJ: Pearson.
13. Bieberstein, N., Bose, L., Walker, A., & Lynch, A. (2001). Impact of service-oriented architecture on enterprise systems, organizational structures, and individuals. IBM Systems Journal, 44(4), 691-708.
14. Bock, G., Zmud, R. W., Kim, Y., & Lee, J. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111.
15. Boisot, M., & McKelvey, B. (2005). Speeding up strategic foresight in a dangerous, complex world. In G. G. S. Suder (Ed.), Corporate strategies under international terrorism and adversity (pp. 20-37). Cheltenham: Edward Elgar.
16. Calori, R., Lubatkin, M., Very, P., & Veiga, J. F. (1997). Modeling the origins of nationally bounded administrative heritages: A historical institutional analysis of French and British firms. Organization Science, 8(6), 681-696.
17. Castells, M. (2010). The rise of the network society: The information age: Economy, society, and culture (Vol. 1, 2nd edn.). Malden, MA: Willey-Blackwell.
18. Casti, J. (1994). Complexification: Explaining a paradoxical world though the science of surprise. New York: HarperCollins.
19. Choi, T., Dooley, K., & Rungtusanatham, M. (2001). Supply networks and complex adaptive systems: Control versus emergence. Journal of Operations Management, 19(3), 351–366.
20. Ciborra, C. (1994). The grassroots of IT and strategy. In C. Ciborra & T. Jelessi (Eds.), Strategic information systems: A European perspective (pp. 3-24). Chichester, UK: John Wiley & Sons.
21. Ciborra, C. (2002). The labyrinths of information: Challenging the wisdom of systems, Oxford, UK: Oxford University Press.
22. Cohen, J., & Steward, I. (1994). The collapse of chaos: Discovering simplicity in a complex world. New York: Viking.
23. Coff, R. (2010). The coevolution of rent appropriation and capability development. Strategic Management Journal, 3(1), 711-733.
24. Cox, D., & Kreger, H. (2005). Management of the service-oriented-architecture life cycle. IBM Systems Journal, 44(4), 709-726.
25. Dijksterhuis, M. S., & van den Bosch, F. A. J. (1999). Where do new organizational forms come from? Management logistics as course of coevolution. Organization Science, 10(5), 569-582.
26. Dooley, K. J. (1997). A complex adaptive model of organization change. Nonlinear Dynamics, Psychology, and Life Science, 2(1), 69-97.
27. Duncan, N. B. (1995). Capturing flexibility of information technology infrastructure: A study of resource characteristics and their measure. Journal of Management Information Systems, 12(2), 37-57.
28. Eisenhardt, K. M. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532-550.
29. Eisenhardt, K. M., & Galunic, D. C. (2000). Coevolving. Harvard Business Review, 78(1), 91-101.
30. Germonprez, M., Hovorka, D., & Collopy, F. (2007). A theory of tailorable technology design. Journal of the Association for Information Systems, 8(6), 315-367.
31. Germonprez, M., Hovorka, D., & Gal, U. (2011). Secondary design: A case of behavioral design research. Journal of the Association for Information Systems, 12(10), 662-683.
32. Glaser, B. G. (1978). Theoretical sensitivity. Mill Valley, CA: Sociology Press.
33. Glaser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory: Strategies for qualitative research. New York: Aldine Publishing Company.
34. Golden, B. R. (1992). The past is the past—or is it? The use of retrospective accounts as indicators of past strategy. Academy of Management, 35(4), 848-860.
35. Gregor, S. (2006). The nature of theory in information systems. MIS Quarterly, 30(3), 611-642.
36. Gregor, S., & Jones, D. (2007). The anatomy of a design theory. Journal of the Association for Information Systems, 8(5), 312-335.
37. Guastello, S. (1995). Chaos, catastrophe, and human affairs. Mahwah, NJ: Erlbaum.
38. Gurbaxani, V., Melville, N., & Kraemer, K. (2000). The production of information services: A firm-level analysis of information systems budgets. Information Systems Research, 11(2), 159-176.
39. Hansen, G., & Wernerfelt, B. (1989). Determinants of firm performance: The relative importance of economic and organizational factors. Strategic Management Journal, 10, 399-411.
40. Hanseth, O., & Lyytinen, K. (2010). Design theory for dynamic complexity in information infrastructures: The case of building Internet. Journal of Information Technology, 25(1), 1-19.
41. Hirschheim, R., Welke, R., & Schwarz, A. (2010). Service-oriented architecture: Myths, realities, and a maturity model. MISQ Executive, 9(1), 37-48.
42. Hovorka, D. S. (2005). Functional explanation in information systems. Paper presented at the Proceedings of the 11th Americas Conference on Information Systems, Omaha, NE.
43. Huber, G., & van de Ven, A. (Eds.). (1995). Longitudinal field research methods. Thousand Oaks, CA: Sage.
44. Huygens, M., Baden-Fuller, C., van den Bosch, F. A. J., & Volberda, H. W. (2001). Co-evolution of firm capabilities and industry competition: Investigating the music industry, 1877-1997. Organization Studies, 22(6), 971-1011.
45. Jones, M. R. (1999). Information systems and the double mangle: Steering a course between the scylla of embedded structure and the charybdis of strong symmetry. In T. Larsen, L. Levine, & J. DeGross (Eds.), Information systems: Current issues and future challenges (pp. 287-302). Luxemburg, Austria: IFIP.
46. Kallinikos, J. (2004). Farewell to constructivism: Technology and context-embedded action. In C. Avgerou, C. Ciborra, & F. Land (Eds.), The social study of information and communication technology (pp. 140-161). New York: Oxford University Press.
47. Kauffman, S. A. (1993). The origins of order: Self-organizing and selection in evolution, Oxford UK: Oxford University Press.
48. Kavantzas, N., Burdett, D., & Ritzinger, G. (2004). Web services choreography description language version 1.0. Retrieved from http://www.w3.org/TR/2004/WD-ws-cdl-10-20040427/
49. Kieser, A. (1989). Organizational, institutional, and societal evolution: Medieval craft guilds and the genesis of formal organizations. Administrative Science Quarterly, 34(4), 540-564.
50. Kim, R., & Kaplan, S. (2005). Co-evolution in information systems engagement: Exploration, ambiguity and the emergence of order. Paper presented at the 2005 Proceedings of Action in Language, Organizations and Information Systems, Limerick, Ireland.
51. Kirsch, L. J. (2004). Deploying common systems globally: The dynamics of control. Information Systems Research, 15(4), 374-395.
52. Klein, H. K., & Myers, M. D. (1999). A set of principles for conducting and evaluating interpretative field studies in information systems. MIS Quarterly, 23(1), 67-93.
53. Konana, P., Gupta, A., & Whinston, A. (2000). Integrating user preferences and real-time workloads in information services. Information Systems Research, 11(2), 177-196.
54. Koza, M. P., & Lewin, A. Y. (1998). The coevolution of strategic alliances. Organization Science, 9(3), 255-264.
55. Koza, M. P., & Lewin, A. Y. (1999). The coevolution of network alliances: A longitudinal analysis of an international professional service network. Organization Science, 10(5), 638-653.
56. Lahiri, S., & Keia, B. L. (2010). Co-evolution of institutional and organizational factors in explaining offshore outsourcing. International Business Review, 20(3), 252-263.
57. Langley, A. (1999). Strategies for theorizing from process data. The Academy of Management Review, 24(4), 691-710.
58. Lee, A., & Baskerville, R. (2003). Generalizing generalizability in information systems research. Information Systems Research, 14(3), 221-243.
59. Lewin, A. Y., & Long, C. P. (1999). The coevolution of new organizational forms. Organization Science, 10(5), 535-550.
60. Lewin, A. Y., & Volberda, H. W. (1999). A framework for research on strategy and new organizational forms. Organization Science, 10(5), 519-534.
61. Lewin, A. Y., Carroll, T., & Long, C. P. (1999). The coevolution of new organization forms. Organization Science, 10(5), 535-550.
62. Lu, Y., & Ramamurthy, K. (2011). Understanding the link between information technology capability and organizational agility: An empirical examination. MIS Quarterly, 35(4), 931-954.
63. Madill, A., Jordan, A., & Shirley, C. (2000). Objectivity and reliability in qualitative analysis: Realist, contextualist and radical constructionist epistemologies. British Journal of Psychology, 91(1) 1-20.
64. McKelvey, W. (1997). Quasi-natural organization science. Organization Science, 8(4), 352-380.
65. McKelvey, W. (1999). Avoiding complexity catastrophe in coevolutionary pockets: Strategies for rugged landscapes. Organization Science, 10(3), 294-321.
66. McKelvey, W. (2004). 1st principles of efficacious adaptation (Working paper). Los Angeles, CA: UCLA Anderson School of Management.
67. Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: A sourcebook of new methods. Beverly Hills, CA: Sage.
68. Miller, C. C. (1997). Retrospective reports in organizational research: A reexamination of recent evidence. Academy of Management, 40(1), 189-204.
69. Mitleton-Kelly, E., & Papaefthimiou, M. C. (2001). Co-evolution and an enabling infrastructure: A solution to legacy? In P. Henderson (Ed.), Systems engineering for business process change (pp. 164-181). New York: Springer-Verlag.
70. Nissen, M. E., & Jin Y. (2007). Co-evolution and co-design of agile information systems through agent-based modeling. In K. C. de Souza (Ed.), Agile information systems: Conceptualization, construction, and management (pp. 266-284). Burlington, MA: Butterworth Heinemann.
71. Orlikowski, W. J. (1996). Improvising organizational transformation over time: A situated change perspective. Information Systems Research, 7(1), 63-92.
72. Orlikowski, W. J., & Baroudi, J. (1991). Studying information technology in organizations: Research approaches and assumptions. Information Systems Research, 2(1), 1-28.
73. Orlikowski, W. J., & Hofman, J. D. (1997). An improvisational model for change management: The case of groupware technologies. Sloan Management Review, 38(2), 11-21.
74. Orlikowski, W. J., & Robey, D. (1991). Information technology and the structuring of organizations. Information Systems Research, 2(2), 143-169.
75. Orlikowski, W. J., & Scott, S. (2008). Chapter 10: Sociomateriality: Challenging the separation of technology, work and organizations. (Working Paper Series). The Academy of Management Annals, 2(1), 433-474.
76. Pacheco, D. F., York, J. G., Dean, T. J., & Sarasvathy, S. D. (2010). The coevolution of institutional entrepreneurship: A tale of two theories. Journal of Management, 36(4), 974-1010.
77. Pacheco, D. F., York, J. G., & Hargrave, T. J. (2011). The coevolution of industries, social movements and institutions: The case of wind power. Proceedings of the Academy of Management, 1, 1-6.
78. Papazoglou, M. P., Traverso, P., Dustdar, S., Leymann, F., & Kramer, B. J. (2006). Service-oriented computing: A research roadmap. In F. Cubera, B. J. Kraemer, & M. P. Papazoglou (Eds.), Service oriented computing. Germany: Schloss Dagstuhl.
79. nd edn.). Thousand Oaks, CA: Sage.
80. Peltz, C. (2003). Web services orchestration and choreography. IEEE Computer, 36(10), 46-52.
81. Peppard, J., & Breu, K. (2003). Beyond alignment: A coevolutionary view of the information systems strategy process. Proceedings of the 24th International Conference of Information Systems, 743-750.
82. Pettigrew, A. (1995). Examining change in the long-term context of culture and politics. In J. M. Pettings and Associates (Eds.), Organizational strategy and change (pp. 269-318). San Francisco: Jossey-Bass.
83. Pfeffer, J., & Leblebici, H. (1977). Information technology and organizational structure. Pacific Sociological Review, 20(2), 241-261.
84. Porter, M. (1990). Competitive advantage of nations, Oxford, UK: Oxford University Press.
85. Prigogine, I. (1995). An introduction to thermodynamics of irreversible processes. Springfield, IL: Thomas.
86. Rai, A., & Sambamurthy, V. (2006). Editorial notes–the growth of interest in services management: Opportunities for information systems scholars. Information Systems Research, 17(4), 327-331.
87. Schreyögg, G., & Schmidt, L. (2010). Organisation and strategy. Wiesbaden, Germany: Galber Verlag.
88. Simon, H. A. (1962). The architecture of complexity. Proceedings of the American Philosophical Society, 106, 467-482.
89. Strauss A., & Corbin, J. (1990). Basics of qualitative research: Grounded theory, procedures and techniques. Newbury Wesley, CA: Sage.
90. Treadwell, J. (Ed.). (2004). Open grid services architecture. Hewlett Packard. Retrieved from http://forge.gridforum.org/projects/ogsa-wg
91. van Maanen, J. (1983). Qualitative methodology. Beverly Hills, CA: Sage.
92. Vidgen, R., & Wang, X. (2006). From business process management to business process ecosystem. Journal of Information Technology, 21, 262-271.
93. Vidgen, R., & Wang, X. (2009). Coevolving systems and the organization of agile software development. Information Systems Research, 20(3), 355-376.
94. Vessey, I., & Ward, K. W. (2013). The dynamics of sustainable IS alignment: The case for IS adaptability. Journal of the Association for Information Systems, 14(6), 283-311.
95. Walsham, G. (1993). Interpreting information systems in organizations. Chichester, England: John Willey & Sons.
96. Xiao, L., & Greer, D. (2007). Towards agent-oriented model-driven architecture. European Journal of Information Systems, 16(4), 390-406.
97. nd edn.). Thousand Oaks, CA: Sage.
98. Zipf, G. K. (1949). Human behavior and principle of least effort: An introduction to human ecology. Cambridge, MA: Addison Wesley.