A user satisfaction study of the London congestion charging e-service

20th Americas Conference on Information Systems, AMCIS 2014

Volumn , Issue , 2014, Pages

  Irani, Zahir ^a   Sivarajah, Uthayasankar ^a   Molnar, Andreea ^b   Lee, Habin ^a  

^a BRUNEL UNIVERSITY   (United Kingdom)

^b ARIZONA STATE UNIVERSITY   (United States)

Author keywords

Benefits; Costs; e service; London congestion charging (LCC); Opportunities; Risks; User satisfaction

Indexed keywords

COSTS; RISK ASSESSMENT; RISKS;

BENEFITS; CONGESTION CHARGING; E-SERVICES; OPPORTUNITIES; USER SATISFACTION;

INFORMATION SYSTEMS;

EID: 84905964817     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (18)

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