Social media in crisis management - The iSAR+ project survey

ISCRAM 2014 Conference Proceedings - 11th International Conference on Information Systems for Crisis Response and Management

Volumn , Issue , 2014, Pages 707-711

  Flizikowski, Adam ^a,b   Hołubowicz, Witold ^a,b   Stachowicz, Anna ^b   Hokkanen, Laura ^c   Kurki, Taina ^d   Päivinen, Niina ^d   Delavallade, Thomas ^e  

^a UNIVERSITY OF TECHNOLOGY AND LIFE SCIENCES   (Poland)

^b ITTI SP Z O O   (Poland)

^c Emergency Services College   (Finland)

^d UNIVERSITY OF EASTERN FINLAND   (Finland)

^e THALES   (France)

Author keywords

Citizens; Crisis management; Public protection and disaster relief (PPDR); Social media; User requirements

Indexed keywords

DISASTER PREVENTION; INFORMATION SYSTEMS; MOBILE TELECOMMUNICATION SYSTEMS; RISK MANAGEMENT;

CITIZENS; CRISIS MANAGEMENT; DISASTER RELIEF; SOCIAL MEDIA; USER REQUIREMENTS;

SURVEYS;

EID: 84905860947     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (12)

1. American Red Cross survey (2012) Social Media in Disasters and Emergencies-American Red Cross survey, 2012
2. Boulos, M. N. K., Resch, B., Crowley, D. N., Breslin, J. G., Sohn, G., Burtner, R., Pike, W. A. Jezierski, E. and Chuang, K. Y. S. (2011). Crowdsourcing, citizen sensing and sensor web technologies for public and environmental health surveillance and crisis management: trends, OGC standards and application examples. International journal of health geographics, 10(1), 67.
3. Bunker, D., Ehnis, C., Seltsikas, P. and Levine, L. (2013, November). Crisis management and social media: Assuring effective information governance for long term social sustainability. In Technologies for Homeland Security (HST), 2013 IEEE International Conference on (pp. 246-251). IEEE.
4. Canadian Red Cross survey (2012) Social Media during Emergencies-Canadian Red Cross survey, http://www. redcross. ca/cmslib/general/pub-social-media-in- emergencies-survey-oct2012-en. pdf
5. Griffin A., Hauser J. (1993) The Voice of the Customer, Marketing Science
6. Kramer, J. (1994) Marketing research, PWE, Warszawa (written in polish, polish title: Badania rynkowe i marketingowe).
7. Petrovic, S., Osborne, M., McCreadie, R., Macdonald, C., Ounis, I. and Shrimpton, L. (2013). Can Twitter replace Newswire for breaking news?. In Proceedings of the 7th International AAAI Conference on Weblogs and Social Media.
8. Schulz, A., Hadjakos, A., Paulheim, H., Nachtwey, J., and Mühlhäuser, M. (2013). A multi-indicator approach for geolocalization of tweets. In Proceedings of the Seventh International Conference on Weblogs and Social Media, ICWSM.
9. St. Denis, L. A., Hughes, A. L. and Palen, L. (2012) Trial by Fire: The Deployment of Trusted Digital Volunteers in the 2011 Shadow Lake Fire, Proceedings of the 9th International ISCRAM Conference-Vancouver, Canada.
10. Starbird, K. and Palen, L. (2011) Voluntweeters: Self-Organizing by Digital Volunteers in Times of Crisis, Proceedings of the 2011 Conference on Human Factors in Computing Systems (CHI 2011), 1071-1080. Vancouver, BC: ACM.
11. Su, Y. S., Wardell, C. and Thorkildsen, Z. (2013) CNA/NEMA report-Social Media in the Emergency Management Field 2012 Survey Results, IPP-2013-U-004984/Final.
12. Teixeira, L., Manso, B., Hokkanen, L., Sihvonen, H. M., Delavallade, T. (2013) THEO-A Multidimension Analysis on the Use of New Communication/Social Media in Crisis Situations. Berlin, TIEMS.