Small tourism firms in e-Europe: Definitional, conceptual and contextual considerations

Small Firms In Tourism: International Perspectives

Volumn , Issue , 2013, Pages 297-312

  Matlay, Harry ^a  

^a BIRMINGHAM CITY UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84905621763     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780080517285     Document Type: Chapter

References (51)

1. Adamson, M., & Tool, D. (1995). Multimedia in the home: The battle for the living room. Financial Times Report, London: Telecoms and Media Publishing.
2. Agh, A. (1998). The politics of central Europe. London: Sage.
3. Aslund, A. (1992). Market socialism or the restoration of capitalism?. Cambridge: Cambridge University Press.
4. Barnes, S., & Hunt, B. (2001). E-Commerce and V-Business: Business models for global success. Oxford: Butterworth-Heinemann.
5. Bateman, M. (Ed.) (1997). Business cultures in central and eastern Europe. Oxford: Butterworth-Heinemann.
6. Batt, J. (1991). East central Europe from reform to transformation. London: Pinter Publishers.
7. Bridge, S., O'Neill, K., & Cromie, S. (1998). Understanding enterprise, entrepreneurship and small business. Basingstoke: MacMillan.
8. Buhalis, D. (1998). Strategic use of information technologies in the tourism industry. Tourism Management, 19(5), 409-421.
9. Buhalis, D. (2002). eTourism: Strategic and tactical impacts of information communication technologies for tourism. MI-CG Online Conference [www.tourism-2002.com].
10. Buhalis, D. (2003). eTourism: Information technology for strategic tourism management. Harlow: Pearson Education Limited.
11. Dertouzos, M. (1997). What will be: How the new world of information will change our lives. London: Piatkus Books.
12. Duff, A. (2002). E-Tourism for England: Context, vision and strategy for the EnglandNet programme. MI-CG Online Conference [www.tourism-2002.com].
13. Earl, M. (Ed.) (1988). Information management: The strategic dimension. Oxford: Clarendon Press.
14. ENSR (1997). The European observatory for SMEs. Fifth Annual Report, Zoetermeer, The Netherlands.
15. EC (1996). SMEs: Recommendation of the commission. Official Journal of the European Communities, L107/6, 1-4.
16. EC (2000) Lisbon summit.
17. EC (2001). The e-Economy in Europe: Its potential impact on EU enterprises and policies. Report of the e-Economy Conference, Brussels (March).
18. EC (2002a). Towards improved methodologies for Eurozone statistics and indicators. Brussels, COM (2002) 661 (November).
19. EC (2002b). Benchmarking national and regional e-Business policies for SMEs. Final report of the e-Business Policy Group, Brussels (June).
20. GIR (1998). The tourism industry in the new Europe. Coventry: Global Independent Research.
21. GIR (2000a). The tourism industry in the new Europe: Conceptual considerations. Coventry: Global Independent Research.
22. GIR (2000b). The tourism industry in the new Europe: Contextual considerations. Coventry: Global Independent Research.
23. GIR (2002). Understanding the tourism industry in Eastern, Central and Western Europe. Coventry: Global Independent Research.
24. Goeldner, C. Ritchie, B., & McIntosh, R. (2000). Tourism: Principles, practices and philosophies. New York: Wiley.
25. Kalacota, R., & Whinstone, A. (1996). Frontiers of electronic commerce. Reading, MA: Addison-Wesley.
26. King, D., Lee, J., Warkentin, M., & Chung, H. (2002). Electronic commerce: A managerial perspective. New Jersey: Pearson Education International.
27. Litteljohn, D. (1995). Western Europe. In: P. Jones, & A. Pizam (Eds), The international hospitality industry (pp. 3-24). London: Pitman Publishing.
28. Lockwood, A. (1995). Eastern Europe and the former Soviet States. In: P. Jones, & A. Pizam (Eds), The international hospitality industry (pp. 25-37). London: Pitman Publishing.
29. Magretta, J. (1999). Managing in the neweconomy. Boston,MA:Harvard Business School Publishing.
30. Martin, L.,&Matlay, H. (2001). "Blanket" approaches to promoting ICT in small firms: Some lessons from the DTI ladder adoption model in the U.K. Journal of Internet Research, 11(5), 399-410.
31. Martin, L., & Matlay, H. (2003). Innovative use of the Internet in established small firms: The impact of knowledge management and organisational learning in accessing new opportunities. Qualitative Market Research, 6(1), 18-26.
32. Matlay, H. (1998a). Small and medium-sized enterprises: Tourism focus. Report to theWelsh Tourist Board, Cardiff (February).
33. Matlay, H. (1998b). Small tourism firms in Eastern, Central and Western Europe: An empirical overview. Paper presented at the International Tourism Conference, Llandudno (May).
34. Matlay, H. (2000). Training in the small business sector of the British economy. In: S. Carter, & D. Jones (Eds), Enterprise and small business: Principles, policy and practice (pp. 323-336). Harlow: Pearson Education Limited.
35. Matlay, H. (2001). Entrepreneurial and vocational education and training in central and eastern Europe. Education and Training, 43(8/9), 395-415.
36. Matlay, H. (2002a). E-this, e-that and e-the other: Towards a theory of e-everything. Paper presented at IBM eBusiness Conference, Warwick (June).
37. Matlay, H. (2002b). Training and HRD strategies in family and non-family owned small businesses: A comparative approach. Education and Training (8/9), 357-369.
38. Matlay, H. (2003). E-Babel: In search for a theory of e-everything. Paper presented at the UCE Business School Research Seminar, Birmingham (March).
39. Middleton, V. (1998). Sustainable tourism: A marketing perspective. Oxford: Butterworth-Heinemann.
40. Moulton, B. (2002). GDP and the digital economy: Keeping up with the changes. In: E. Brynjolfsson, & B. Kahin (Eds), Understanding the digital economy: Data, tools and research. Cambridge, MA: MIT Press.
41. Negroponte, N. (1995). Being digital. London: Hodder and Stoughton.
42. O'Connor, G., & O'Keefe, B. (1997). Viewing the web as a marketplace: The case of small companies. Decision Support Systems, 21, 67-83.
43. O'Connor, P. (1999). Tourism and hospitality electronic distribution and information technology. Oxford: CAB.
44. O'Connor, P., & Horan, P. (1999). An analysis of web reservation facilities in the top 50 international hotel chains. International Journal of Hospitality Information Technology, 1(1), 77-87.
45. ONS (2002). Internet access: Households and individuals. Office for National Statistics, April [www.statistics.gov.uk].
46. Runge, D., & Earl, M. (1988). Getting competitive advantage from telecommunications. In: M. Earl (Ed.), Information management: The strategic dimension. Oxford: Clarendon Press.
47. Storey, D. (1994). Understanding the small business sector. London: Routledge.
48. Thomas, R. (1996). Enterprise policy. In: R. Thomas (Ed.), The hospitality industry, tourism and Europe: Perspectives on policies (pp. 117-134). London: Cassell.
49. Thomas, R. (1998). Small firms and the state. In: R. Thomas (Ed.), The management of small tourism and hospitality firms (pp. 78-97). London: Cassell.
50. Timmers, P. (2000). Electronic commerce: Strategies and models for business-to-business trading. Chichester: Wiley.
51. WTO (2001). eBusiness for tourism: Practical guidelines for destinations and businesses. Madrid: World Tourism Organisation.