Learning from the crowd: Collaborative filtering techniques for identifying on-the-ground Twitterers during mass disruptions

ISCRAM 2012 Conference Proceedings - 9th International Conference on Information Systems for Crisis Response and Management

Volumn , Issue , 2012, Pages

  Starbird, Kate ^a   Muzny, Grace ^b   Palen, Leysia ^a  

^a UNIVERSITY OF COLORADO   (United States)

^b UNIVERSITY OF WASHINGTON   (United States)

Author keywords

Crisis informatics; Human computation; Machine learning; Mass disruption; Microblogging; Political protest; Support vector machine

Indexed keywords

ARTIFICIAL INTELLIGENCE; INFORMATION SYSTEMS; LEARNING SYSTEMS; SOCIAL NETWORKING (ONLINE); SUPPORT VECTOR MACHINES;

CRISIS INFORMATICS; HUMAN COMPUTATION; MASS DISRUPTION; MICROBLOGGING; POLITICAL PROTEST;

BEHAVIORAL RESEARCH;

EID: 84905592855     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (39)

1. Anderson, K., & Schram, A. (2011). Design and Implementation of a Data Analytics Infrastructure In Support of Crisis Informatics Research. ICSE 2011, 21-28 May 2011, Honolulu, Hawaii.
2. Ben-Hur, A. & Weston, J. (2010). A User's Guide to Support Vector Machines, Methods in Molecular Biology, 609, 223-239.
3. boyd, d., Golder, S. & Lotan, G. (2010) Tweet, Tweet, Retweet: Conversational Aspects of Retweeting on Twitter. In: HICSS-43 2010 (forthcoming).
4. Burns, A. & Eltham, B. (2009). Twitter free Iran: An evaluation of Twitter's role in public diplomacy and information operations in Iran's 2009 Election Crisis. In Communications Policy & Research Forum.
5. Chang, C. & Lin, C. (2011). LIBSVM : A Library for Support Vector Machines, ACM Transactions on Intelligent Systems and Technology, 2(27), 1-27.
6. Dynes, RR. (1970). Organized Behavior in Disaster. Heath: Lexington, MA.
7. Fritz, C. E., & Mathewson, J. H. (1957). Convergence behavior in disasters: A problem in social control. Washington, DC: National Academy of Sciences.
8. Gillmor, D. (2004). We the Media: The Rise of Citizen Journalists. National Civic Review, F 2004: 58-63.
9. Grossman, L. (2009). Iran's protests: Why Twitter is the medium of the movement. Time, 2009. Retrieved May 22, 2011. http://www.time.com/time/world/ article/0,8599,1905125,00.html
10. Hagar, C. & Haythornthwaite C. (2005). Crisis, Farming & Community. Jour. of Community Informatics, 1(3), 41-52.
11. Hecht, B., Hong, L., Suh, B. & Chi, E. (2011). Tweets from Justin Bieber's Heart: The Dynamics of the "Location" Field in User Profiles. Proc of CHI 2011, 237-246.
12. Heverin, T., & Zach, L. (2010). Microblogging for Crisis Communication: Examination of Twitter Use in Response to a 2009 Violent Crisis in Seattle-Tacoma, Washington Area. Presented at ISCRAM 2010.
13. Hughes, A. & Palen, L. (2009). Twitter Adoption and Use in Mass Convergence and Emergency Events. International Journal of Emergency Management, 6 (3/4), pp 248-260.
14. Kohavi, R. (1995). A Study of Cross-Validation and Bootstrap for Accuracy Estimation and Model Selection, Proceedings International Joint Conference on Artificial Intelligence, 2(12), 1137-1143.
15. Kwak, H., Lee, C., Park, H. & Moon, S. (2010). What is Twitter, a social network or a news media? Intl. WWW Conference, (Raleigh, NC, 2010), ACM, New York, NY, USA, 591-600.
16. Lotan, G., Graeff, E., Ananny, M., Gaffney, D., Pearce, I. & boyd, d. (2011). The Revolutions Were Tweeted: Information Flows During the 2011 Tunisian and Egyptian Revolutions. Intl Journal of Communications 5, 1375-1405.
17. Malone, T. W., Laubacher, R. & Dellarocas, C. N., (2009). Harnessing Crowds: Mapping the Genome of Collective Intelligence (February 3, 2009). MIT Sloan Research Paper No. 4732-09.
18. Mark, G., Bagdouri, M., Palen, L., Martin, J., Al-Ani, B., & Anderson, K. (2012, forthcoming) Blogs as a Collective War Diary. To appear in Proc. of CSCW 2012, (Seattle, WA).
19. Mendoza, M. Poblete, B. & Castillo, C. (2010). Twitter under crisis: can we trust what we RT? In Proceedings of the First Workshop on Social Media Analytics (SOMA '10). ACM, New York, NY, USA, 71-79.
20. Messina, C. (2007) Groups for Twitter; or A Proposal for Twitter Tag Channels. Oct 22, 2007. Blog in: Factory City. URL: http://factoryjoe.com/blog/ 2007/10/22/twitter-hashtags-for-emergency-coordination-and-disaster-relief/
21. Noble, W.S. (2006). What is a Support Vector Machine? Nature Biotechnology, 24(12), 1565-1567.
22. Palen, L., & Liu, S. B. (2007). Citizen communications in crisis: Anticipating a Future of ICT-Supported Participation. Proc of the CHI 2007. ACM, NY, USA, 727-736.
23. Palen, L., Anderson, K. M., Mark, G., Martin, J., Sicker, D., Palmer, M., & Grunwald, D. (2010). A vision for technology-mediated support for public participation and assistance in mass emergencies and disasters. In Proceedings of the 2010 ACM-BCS Visions of Computer Science Conference. ACM-BCS Visions of Computer Science. British Computer Society, Swinton, UK, 1-12.
24. Pepitone, J. (2011). Hundreds of Protestors Descend to 'Occupy Wall Street'. CNNMoney (September 17, 2011). Retrieved November 17, 2011.
25. Qu, Y., Huang, C., Zhang, P. & Zhang, J. (2011). Microblogging after a major disaster in China: A case study of the 2010 Yushu Earthquake, Proc of CSCW 2011, (Hangzhou, China). ACM, NY, USA, 25-34.
26. Qu, Y., Wu, P.F., Wang, X. (2009). Online Community Response to Major Disaster: A Study of Tianya Forum in the 2008 Sichuan Earthquake, 42nd Hawaii International Conference on System Sciences (HICSS '09), 1-11.
27. Quinn, A. & Bederson, B. (2011). Human-Machine Hybrid Computation. Position Paper for the CHI 2011 Workshop on Crowdsourcing and Human Computation. CHI 2011.
28. Reinikainen, E. (2009). #iranelection cyberwar guide for beginners. Blog in Networked Culture. Retrieved Sept 21, 2011. Available at: http://reinikainen.co.uk/2009/06/iranelection-cyberwar-guide-for-beginners
29. Sarcevic, A, Palen, L, White, J, Starbird, K, Bagdouri, M & Anderson, K. (2012). "Beacons of Hope" in Decentralized Coordination: Learning from On-the-Ground Medical Twitterers During the 2010 Haiti Earthquake. Proc of CSCW 2012.
30. Schölkopf, B., Tsuda, K. and Vert, J.P. (2004) - Kernel Methods in Computational Biology. MIT Press series on Computational Molecular Biology. MIT Press.
31. Shklovski, I., Burke, M., Kraut, R. & Kiesler, S. (2010) Technology Adoption and Use in the Aftermath of Hurricane Katrina in New Orleans. American Behavioral Scientist.
32. Shklovski, I., Palen, L., & Sutton, J. (2008) Finding Community Through Information and Communication Technology in Disaster Events. Proceedings of the ACM 2008 Conference on Computer Supported Cooperative Work (CSCW 2008), November, San Diego, pp. 127-136.
33. Starbird, K. (2012). What "Crowdsourcing" Obscures: Exposing the Dynamics of Connected Crowd Work During Disaster. Collective Intelligence 2012, Cambridge, MA. Forthcoming.
34. Starbird, K., Palen, L., Hughes, A. & Vieweg, S. (2010). Chatter on The Red: What hazards threat reveals about the social life of microblogged information. Proc of CSCW 2010. ACM, NY, USA, 241-250.
35. Starbird, K., & Palen, L. (2010). Pass It On?: Retweeting in Mass Emergencies. Presented at ISCRAM 2010.
36. Starbird, K., & Palen, L. (2011). 'Voluntweeters': Self-organizing by digital volunteers in times of crisis, Proc of CHI 2011. ACM, New York, NY, USA, 1071-1080.
37. Starbird, K. & Palen, L. (2012). (How) Will the Revolution be Retweeted?: Information Propagation in the 2011 Egyptian Uprising. Proc of CSCW 2012.
38. Verma, S., Vieweg, S., Corvey, W., Palen, L., Martin, J., Palmer, M., Schram, A., & Anderson, K. NLP to the Rescue? Extracting "Situational Awareness" Tweets During Mass Emergency. In the Fifth Intl. AAAI Conf. on Weblogs and Social Media, 17-21 July 2011, Barcelona, Spain.
39. Vieweg, S., Hughes, A., Starbird, K., & Palen, L. (2010). Micro-blogging during two natural hazards events: What Twitter may contribute to situational awareness, Proc of CHI, pp. 1079-88.